Access Guide
Introduction
- Marks and Spencer store opening times and services available link (new tab) - click here.
- The store is located on a main shopping street.
Public Transport and Parking
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Public Transport
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- There is a bus stop within approximately 150m of the store.
- The nearest train station is Paddington.
- The nearest underground tube station/Metro station is Notting Hill Gate.
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Parking
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- The store does not have its own car park.
- Standard on street parking is available (within approximately 50m of the store).
Outside Access
- This information is for the entrance located at the front of the store.
- There is step free access at this entrance.
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Entrance Details
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- The main door(s) open(s) automatically.
- The door(s) is/are double.
- The width of the door opening is 175cm (5ft 9in).
Inside Access
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Inside Access
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- There is step free access throughout the store.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- The store does not play background music.
- There are no hearing assistance system(s) in the store.
- There is not a cash machine in the store.
- There is a/are wheelchair(s) available to borrow.
- Trolleys designed for the use of wheelchair users are not available.
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Comments
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- Order and collect is via a touchscreen located at the rear of the store.
- The height of the help button is 125cm.
- The height of the collect button is 150cm.
- The height of the buttons to input information for collection is 105cm to 150cm.
Food Hall
- There is step free access to the Food Hall.
- The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
- There is step free access throughout the Food Hall aisle(s).
- There is a/are self service till(s) (Scott tills) in the Food Hall.
- There is not a self service till with a hearing assistance system.
- Staff can provide assistance with using the self service till(s) (Scott tills).
Toilet with Adaptations
- There is not an accessible toilet in the store.
Standard Toilet(s)
- There are no standard toilets in the store.
Additional Information
- Staff undertake regular internal awareness training.
- There is not a member of staff trained in British Sign Language.
- There is not a home delivery service available from the store.