Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Newcastle Central Station.
- The nearest step-free train station is Newcastle.
- The nearest Metro station is Central Station.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
- There are no toilet facilities.
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Getting Help and Assistance
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- There is no seating available.
- There is no hearing assistance system.
- There is not a water bowl available for assistance dogs.
- Related Access Guides View
Parking
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Public Car Parks
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- There is a public car park located off Neville Street.
- The name of the car park is Newcastle Station.
- Designated Blue Badge parking bays are available in the car park.
Entrance
- This entrance is located at the front of the store, to the right as you enter the station platforms.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is a single manual door at this entrance.
- The door is permanently held open.
- The width of the opening is 84cm.
- The door has a high visual contrast.
Shop Floor
- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- The visual contrast between the shelving and floor varies between low and high.
- There is no (or very little) background noise.
- Signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels were even at the time of the survey.
Checkouts
- The checkout area is located at the front left of the store.
- There is step-free level access to the checkout area.
- The venue has self-serve touchscreens.
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Self-Service Touchscreens
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- The self-service touchscreens have the following accessibility features: a call for assistance button and lowered loading/packing areas.
- The height of the loading area is 60cm.
- The height of the self-serve touchscreen display ranges from 120cm to 145cm from the floor.
- The height of the scanner is 112cm.
- The height of the packing area is 58cm.
- The card payment machine is portable.
- Assistance is available at the self-serve checkouts.