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Marks and Spencer - Midland Metropolitan University Hospital

Midland Metropolitan University Hospital, Grove Lane, Smethwick, West Midlands, B66 2QT

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Access Guide

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Introduction

Public Transport and Parking

  • Public Transport View
    • There is not a bus stop within approximately 150m of the store.
    • The nearest train station is The Hawthorns.
    • The nearest tram station is Handsworth Booth Street.
  • Parking View
    • The store does not have its own car park.
    • The store shares a car park/parking facilities.
    • Clearly marked/signposted designated Blue Badge parking bays are available.

Outside Access

  • This information is for the entrance located on level 5, core C of the Midland Metropolitan University Hospital.
  • There is step free access at this entrance.
  • Entrance Details View
    • There is a small lip on the threshold of the entrance, with a height of 0.9cm - 3cm.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double.
    • The width of the door opening is 166cm (5ft 5in).

Inside Access

  • Inside Access View
    • There is step free access throughout the store.
    • The store does not play background music.
    • There is a/are fixed hearing assistance system(s) in the store.
    • The hearing assistance system(s) is/are located at the Food Hall payment till(s).
    • There is a cash machine in the store.
    • Trolleys designed for the use of wheelchair users are not available.
  • Click and Collect View
    • There is a Click and Collect service in the store.
    • Customers can obtain online Click and Collect from a member of staff.

Food Hall

  • There is step free access to the Food Hall.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Food Hall aisle(s).
  • Till(s)/Counter(s) View
    • There is not a food information counter.
    • There is a/are high activity till(s) and self service till(s) (Scott tills) in the Food Hall.
    • The height of the high activity till(s) is/are 96cm.
    • There is a self service till with a hearing assistance system.
    • Staff can provide assistance with using the self service till(s) (Scott tills).

Toilet with Adaptations

  • There is not an accessible toilet in the store.

Standard Toilet(s)

  • There are no standard toilets in the store.

Additional Information

  • There is not a member of staff trained in British Sign Language.
  • There is a member of staff available to provide assistance.
  • There is not a home delivery service available from the store.