Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The nearest parking is located off Eccleston Bridge.
- View information on Victoria Station (opens new tab) .
- The nearest step-free train station is London Victoria.
- The nearest underground station is London Victoria.
- The nearest bus station is London Victoria.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include narrow aisles.
- There are no toilet facilities.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is a water bowl available for assistance dogs.
Parking
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Public Car Parks
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- There is a public car park located off Eccleston Bridge.
- The name of the car park is Victoria Station.
- Designated Blue Badge parking bays are available in the car park.
Entrance
- This entrance is located off the Victoria Mainline Station concourse, near platform 2.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance.
- The doors open towards you.
- The width of the opening is 190cm.
- The doors have a high visual contrast.
- There is step-free access via ramp as you enter.
- The ramp has a slight gradient.
- The ramp is over 150cm wide with no handrails.
- There is a similar separate set of doors to exit from the store.
Shop Floor
- There is step-free level access throughout all areas.
- The majority of main aisle widths are under 120cm.
- The flooring is shiny.
- The visual contrast between the shelving and floor varies between low and high.
- There is no (or very little) background noise.
- Signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is not consistent throughout.
- Lighting levels were even at the time of the survey.
Checkouts
- The checkout area is located to the left after you enter.
- There is step-free level access to the checkout area.
- The venue has self-serve touchscreens.
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Self-Service Touchscreens
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- The self-service touchscreen surveyed was SCO 703.
- The self-service touchscreens have the following accessibility features: a call for assistance button.
- The height of the loading area is 60cm.
- The height of the self-serve touchscreen display ranges from 116cm to 138cm from the floor.
- The height of the scanner is 105cm.
- The height of the packing area is 60cm.
- The card payment machine is portable.
- Assistance is available at the self-serve checkouts.