Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue does not have its own car park.
- The nearest step-free train station is Liverpool Street.
- The nearest underground station is Liverpool Street.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The store can be accessed through two roads.
There is a ramp or steps leading to the main entrance from Sun Street Passage.
There is level access through Bishopsgate to the main entrance.
There is an alternative entrance to the left of the main entrance which has stepped access. - There is step-free level access throughout.
- There are no toilet facilities.
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Getting Help and Assistance
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- There is no seating available.
- There is a fixed hearing assistance system.
- There is a water bowl available for assistance dogs.
Entrance
- This entrance is located at the front of the store.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 132cm.
- The doors have a low visual contrast.
- There are 3 steps to the left of the entrance when coming from Sun Street Passage. The steps are 10cm high and can be bypassed by a steep ramp.
Shop Floor
- There is step-free level access throughout all areas.
- The majority of main aisle widths are between 150cm - 180cm.
- There is a high visual contrast between the shelving and floor throughout this area.
- There is no (or very little) background noise.
- Signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels were even at the time of the survey.
Checkouts
- The checkout area is located to the right of the store.
- There is step-free level access to the checkout area.
- The venue has self-serve touchscreens.
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Self-Service Touchscreens
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- The self-service touchscreens have the following accessibility features: a call for assistance button and lowered loading/packing areas.
- The height of the loading area is 60cm.
- The height of the self-serve touchscreen display ranges from 120cm to 145cm from the floor.
- The height of the scanner is 110cm.
- The height of the packing area is 60cm.
- The card payment machine is at a fixed height.
- The card payment machine is at a height of 105cm.
- Assistance is available at the self-serve checkouts.
Exit
- The exit area is not clearly signed.
- There is step-free level access at the exit.
- There are double automatic doors at this exit.
- The doors are permanently held open.
- The width of the opening is 128cm.
- The doors have a low visual contrast.