Access Guide
Overview
- About View
-
Parking and Public Transport
View
- The venue does not have its own car park.
- There is a public car park nearby and a taxi rank.
- The nearest parking is located in front of the terminal on Camberley Road.
- View information on Heathrow Parking Terminal 3 (opens new tab) .
- The nearest step-free train station is Heathrow Terminals 2 and 3.
- The nearest underground station is Heathrow Terminals 2 and 3.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
-
Getting In and Around
View
- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
- There are no toilet facilities.
-
Getting Help and Assistance
View
- There is no seating available.
- There is no hearing assistance system.
- There is not a water bowl available for assistance dogs.
Parking
-
Public Car Parks
View
- There is a public car park located in front of the terminal on Camberley Road.
- Designated Blue Badge parking bays are available in the car park.
Entrance
- This entrance is located in terminal 3 next to arrivals.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is an opening without doors.
- The width of the opening is 253cm.
Shop Floor
- There is step-free level access throughout all areas.
- The majority of main aisle widths are between 120cm - 150cm.
- There is a high visual contrast between the shelving and floor in all walkways.
- There is no (or very little) background noise.
- Signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is not consistent throughout.
- Lighting levels vary due to the size of the space.
Checkouts
- The checkout area is located on the right as you enter the store.
- There is step-free level access to the checkout area.
- The venue has self-serve touchscreens.
-
Self-Service Touchscreens
View
- The self-service touchscreen surveyed was the cash and card self service checkouts.
- The self-service touchscreens have the following accessibility features: a call for assistance button and lowered loading/packing areas.
- The height of the loading area is 37cm.
- The height of the self-serve touchscreen display ranges from 124cm to 146cm from the floor.
- The height of the scanner is 110cm.
- The height of the packing area is 54cm.
- The cash payment machine is at a height of 88cm.
- The card payment machine is at a fixed height.
- The card payment machine is at a height of 114cm.
- Assistance is available at the self-serve checkouts.