Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue does not have its own car park.
- The nearest parking is located at the south terminal.
- View information on Gatwick Airport Parking South Terminal (opens new tab) .
- The nearest step-free train station is Gatwick Airport.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include narrow aisles.
- There are no toilet facilities.
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Getting Help and Assistance
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- There is no seating available.
- There is a fixed hearing assistance system.
- There is not a water bowl available for assistance dogs.
- Facilities/services include: Wi-Fi.
- Related Access Guides View
Parking
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Public Car Parks
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- There is a public car park located at the south terminal.
- Designated Blue Badge parking bays are available in the car park.
Entrance
- This entrance is located at the front of the store.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is an opening without doors.
Shop Floor
- There is step-free level access throughout all areas.
- The majority of main aisle widths are between 120cm - 150cm.
- There is a high visual contrast between the shelving and floor in all walkways.
- There is no (or very little) background noise.
- Signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is not consistent throughout.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Checkouts
- The checkout area is located at the left side of the store.
- There is step-free level access to the checkout area.
- The venue has self-serve touchscreens.
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Self-Service Touchscreens
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- The self-service touchscreens have the following accessibility features: a call for assistance button and lowered loading/packing areas.
- The height of the loading area is 60cm.
- The height of the self-serve touchscreen display ranges from 110cm to 132cm from the floor.
- The height of the scanner is 103cm.
- The height of the packing area is 60cm.
- The card payment machine is portable.
- Assistance is available at the self-serve checkouts.