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TEMP SITE TO INTEGRATE WITH NEW UI DB

Marks and Spencer London Gatwick Airport North Terminal Simply Food

North Terminal, London Gatwick Airport, London, RH6 0NP

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Access Guide

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Overview

Parking

  • Public Car Parks View
    • There is a public car park located at the north terminal.
    • Designated Blue Badge parking bays are available in the car park.

Entrance

  • This entrance is located at the front of the store.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is an opening without doors.

Shop Floor

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are over 180cm.
  • Some aisles are obstructed by product displays.
  • There is a high visual contrast between the shelving and floor in the majority of walkways.
  • There may be background noise.
  • Signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is not consistent throughout.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Checkouts

  • The checkout area is located at the right side of the store.
  • There is step-free level access to the checkout area.
  • The venue has self-serve touchscreens.
  • Self-Service Touchscreens View
    • The self-service touchscreens have the following accessibility features: a call for assistance button and lowered loading/packing areas.
    • The height of the loading area is 60cm.
    • The height of the self-serve touchscreen display ranges from 118cm to 142cm from the floor.
    • The height of the scanner is 103cm.
    • The height of the packing area is 60cm.
    • The card payment machine is at a fixed height.
    • The card payment machine is at a height of 109cm.
    • Assistance is available at the self-serve checkouts.