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The new name for DisabledGo

TEMP SITE TO INTEGRATE WITH NEW UI DB

Marks and Spencer London Bridge Shard Simply Food

London Bridge Station, London, SE1 9SP

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Access Guide

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Overview

Entrance

  • This entrance is located towards the front right of the store.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 160cm.
  • The doors have a low visual contrast.
  • There is an exit with a width of 150cm.

Shop Floor

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are under 120cm.
  • The flooring is shiny.
  • There is a high visual contrast between the shelving and floor throughout this area.
  • There is no (or very little) background noise.
  • Signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels were even at the time of the survey.

Counter

  • The counter is located next to the self service checkouts next to the exit.
  • The distance from the entrance is 20m.
  • There is step-free level access to the counter.
  • The height of the counter is 90cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 80cm.
  • The counter has patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey.

Checkouts

  • The checkout area is located next to the shop exit.
  • There is step-free level access to the checkout area.
  • The venue has basket payment checkouts and self-serve touchscreens.
  • Self-Service Touchscreens View
    • The self-service touchscreen surveyed was SCO 705.
    • The self-service touchscreens have the following accessibility features: a call for assistance button.
    • The height of the loading area is 60cm.
    • The height of the self-serve touchscreen display ranges from 112cm to 130cm from the floor.
    • The height of the scanner is 100cm.
    • The height of the packing area is 60cm.
    • The card payment machine is portable.
    • Assistance is available at the self-serve checkouts.