You are on Introduction. Skip to the next section.

Introduction

• Marks and Spencer store opening times and services available link (new tab) - click here.
• The store is located within Fosse Shopping Park.
• The details within this access guide relate to the Marks and Spencer store and not the retail park.
• Fosse Shopping Park link (new tab) - click here.

You are on Public Transport and Parking. Skip to the next section.

Public Transport and Parking

Collapse all Expand all

• Public Transport View
  • There is a bus stop within approximately 150m of the store.
  • The nearest train station is Narborough.
• Parking View
  • The store does not have its own car park.
  • The store shares a car park/parking facilities.
  • Clearly marked/signposted designated Blue Badge parking bays are available.
  • Clearly marked/signposted parent and child parking bays are available.

You are on Approach (Womenswear). Skip to the next section.

Approach (Womenswear)

• There is step free access on the approach to the store.
• The surface of the approach is block paving.
• There is a/are fixed bollard(s) on the approach to the store.

You are on Outside Access (Womenswear). Skip to the next section.

Outside Access (Womenswear)

• This information is for the entrance located at the front left of the building.
• There is step free access at this entrance.

Collapse all Expand all

• Entrance Details View
  • The main door(s) open(s) automatically.
  • The door(s) is/are double.
  • The width of the door opening is 248cm (8ft 2in).

You are on Approach (Menswear). Skip to the next section.

Approach (Menswear)

• There is step free access on the approach to the store.
• The surface of the approach is block paving.
• There is a/are fixed bollard(s) on the approach to the store.

You are on Outside Access (Menswear). Skip to the next section.

Outside Access (Menswear)

• This information is for the entrance located at the front of the building.
• There is step free access at this entrance.

Collapse all Expand all

• Ramp/Slope Details View
  • There is ramped/sloped access at this entrance.
  • The ramp/slope is located at the entrance.
  • The gradient of the ramp/slope is slight.
• Entrance Details View
  • The main door(s) open(s) automatically.
  • The door(s) is/are double.
  • The width of the door opening is 244cm (8ft).

You are on Approach (M&S Coffee Shop). Skip to the next section.

Approach (M&S Coffee Shop)

• There is step free access on the approach to the store.
• The surface of the approach is block paving.
• There is a/are fixed bollard(s) on the approach to the store.

You are on Outside Access (M&S Coffee Shop). Skip to the next section.

Outside Access (M&S Coffee Shop)

• This information is for the entrance located at the front right of the building.
• There is step free access at this entrance.

Collapse all Expand all

• Ramp/Slope Details View
  • There is ramped/sloped access at this entrance.
  • The ramp/slope is located at the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope does not overcome the step(s).
• Entrance Details View
  • The main door(s) open(s) automatically by a push pad/sensor.
  • The door(s) is/are double.
  • The width of the door opening is 165cm (5ft 5in).
• Comments View
  • The push pad is 105cm high.

You are on Approach (Food Hall). Skip to the next section.

Approach (Food Hall)

• There is step free access on the approach to the store.
• The surface of the approach is block paving, which is uneven in places.
• There is a/are fixed bollard(s) on the approach to the store.

You are on Outside Access (Food Hall). Skip to the next section.

Outside Access (Food Hall)

• This information is for the entrance located on the right side of the building.
• There is step free access at this entrance.

Collapse all Expand all

• Ramp/Slope Details View
  • There is ramped/sloped access at this entrance.
  • The ramp/slope is located at the entrance.
  • The gradient of the ramp/slope is slight.
• Entrance Details View
  • The main door(s) open(s) automatically.
  • The door(s) is/are double.
  • The width of the door opening is 270cm (8ft 10in).

You are on Inside Access. Skip to the next section.

Inside Access

Collapse all Expand all

• Inside Access View
  • There is step free access throughout the store.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The store does play background music.
  • There is a/are fixed hearing assistance system(s) in the store.
  • The hearing assistance system(s) is/are located at the Customer Services counter, at the Bureau de Change counter and in the Café.
  • There is a cash machine in the store.
  • There is a/are wheelchair(s) available to borrow.
  • Trolleys designed for the use of wheelchair users are available.
• Click and Collect View
  • There is a Click and Collect service in the store.
• *****Click and Collect Touchscreen**** View
  • Self-service touchscreens are available for Click and Collect.
  • The touchscreens are 114cm to 160cm from the floor.
  • There is a button which will condense the screen content.
  • The height of the button is 114cm from the floor.
  • Once condensed the touchscreen heights are 114cm to 139cm from the floor.

You are on Womenswear. Skip to the next section.

Womenswear

Collapse all Expand all

• Womenswear View
  • Womenswear is located ahead as you enter the Womenswear entrance.
  • There is step free access to Womenswear.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Womenswear aisle(s).
• Till(s)/Counter(s) View
  • There is step free access to the Womenswear till(s)/counter(s).
  • There is a clear accessible route to the Womenswear till(s)/counter(s).
  • The nearest Womenswear till(s)/counter(s) is/are approximately 34m from the Womenswear entrance.
  • The height of the Womenswear till(s)/counter(s) is/are 90cm.
  • The height of the lowered section of the till(s)/counter(s) is 74cm.
  • There is a clear knee recess beneath the lowered section(s) of the till(s)/counter(s).
  • The clear knee recess does not have the dimensions of 70cm (height) x 30cm (depth).
  • There is not a hearing assistance system at the till(s)/counter(s).
  • There are windows, TVs, glazed screens or mirrors behind the till(s)/counter(s) which could adversely affect the ability of someone to lip read.
  • The till(s)/counter(s) is/are placed in front of a background which is patterned.
• Self-Service Touchscreens View
  • The controls/screen heights for the self-service checkout(s) vary between 56cm and 138cm.
  • The chip & pin card machines are not accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).
  • The lowered self-service touchscreen has a height of between 90cm and 130cm.
• Accessible Fitting Room(s) View
  • There is/are 15 fitting room(s) in total within Womenswear, 1 of which is an accessible fitting room.
  • There is step free access to the accessible fitting room(s).
  • There is a clear accessible route to the accessible fitting room(s).
  • The name/number of the accessible fitting room surveyed is 8.
  • There is not a curtain opening to access the accessible fitting room(s).
  • The clear width of the opening is 95cm.
  • The dimensions of the accessible fitting room(s) are 226cm x 219cm.
  • There is clear manoeuvring space in the accessible fitting room(s).
  • There is a/are wall mounted rail(s) in the accessible fitting room(s).
  • There is a drop down rail in the accessible fitting room(s).
  • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 15cm from the floor.
  • There are coat hooks in the accessible fitting room(s) at 82cm and 112cm from the floor.
  • There is a functional emergency alarm in the accessible fitting room(s).
  • There is a drop down/tip up chair in the accessible fitting room(s).
  • The height of the chair from the floor is 49cm.
  • There is a functional assistance bell in the accessible fitting room(s).
  • The height of the assistance bell from the floor is 129cm.
• Standard Fitting Room(s) View
  • There is/are 14 standard fitting room(s) within Womenswear.
  • There is step free access to the standard fitting room(s).
  • There is a clear accessible route to the standard fitting room(s).
  • There is a chair/stool/changing bench in the standard fitting room(s).

You are on Ramp(s) or Slope(s). Skip to the next section.

Ramp(s) or Slope(s)

• There is a/are slight ramp(s)/slope(s) to access the lower ground floor.
• The ramp(s)/slope(s) is/are located in the centre of the store.
• There is a/are handrail(s) at the ramp/slope.
• The handrail(s) is/are on both sides going up.
• The minimum width of the ramp is 114cm.
• The ramp/slope does overcome the step(s).

You are on Step(s). Skip to the next section.

Step(s)

• There is/are 6 step(s) to access the lower ground and ground floors.
• The step(s) is/are located in the centre of the store.
• The step(s) is/are clearly marked.
• The height of the step(s) is/are 16cm.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides going up.

You are on Beauty. Skip to the next section.

Beauty

Collapse all Expand all

• Beauty View
  • The Beauty department is located to the rear left of the store as you enter the Menswear entrance.
  • There is step free access to the Beauty department.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Beauty department aisle(s).

You are on Lingerie. Skip to the next section.

Lingerie

Collapse all Expand all

• Lingerie View
  • Lingerie is located at the rear left as you enter the Menswear entrance.
  • There is step free access to Lingerie.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Lingerie aisle(s).
• Accessible Fitting Room(s) View
  • There is/are 8 fitting room(s) in total within Lingerie, 1 of which is an accessible fitting room.
  • There is step free access to the accessible fitting room(s).
  • There is a clear accessible route to the accessible fitting room(s).
  • The name/number of the accessible fitting room surveyed is 5.
  • There is not a curtain opening to access the accessible fitting room(s).
  • The clear width of the opening is 95cm.
  • The dimensions of the accessible fitting room(s) are 229cm x 224cm.
  • There is clear manoeuvring space in the accessible fitting room(s).
  • There is a/are wall mounted rail(s) in the accessible fitting room(s).
  • There is a drop down rail in the accessible fitting room(s).
  • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 6cm from the floor.
  • There are coat hooks in the accessible fitting room(s) at 62cm and 112cm from the floor.
  • There is a functional emergency alarm, but the pull cord is out of reach (10cm+ from the floor).
  • There is a drop down/tip up chair in the accessible fitting room(s).
  • The height of the chair from the floor is 48cm.
  • There is a functional assistance bell in the accessible fitting room(s).
  • The height of the assistance bell from the floor is 96cm.
• Standard Fitting Room(s) View
  • There is/are 7 standard fitting room(s) within Lingerie.
  • There is step free access to the standard fitting room(s).
  • There is a clear accessible route to the standard fitting room(s).
  • There is a chair/stool/changing bench in the standard fitting room(s).

You are on Babywear/Kidswear. Skip to the next section.

Babywear/Kidswear

Collapse all Expand all

• Babywear/Kidswear View
  • Babywear/Kidswear is located to the left as you enter the Menswear entrance.
  • There is step free access to Babywear/Kidswear.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Babywear/Kidswear aisle(s).

You are on Home. Skip to the next section.

Home

Collapse all Expand all

• Home View
  • The Home department is located at the rear of the store as you enter the Menswear entrance.
  • There is step free access to the Home department.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Home department aisle(s).

You are on Menswear. Skip to the next section.

Menswear

Collapse all Expand all

• Menswear View
  • Menswear is located immediately ahead as you enter the Menswear entrance.
  • There is step free access to Menswear.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Menswear aisle(s).
• Till(s)/Counter(s) View
  • There is step free access to the Menswear till(s)/counter(s).
  • There is a clear accessible route to the Menswear till(s)/counter(s).
  • The nearest Menswear till(s)/counter(s) is/are approximately 19m from the Menswear entrance.
  • The height of the Menswear till(s)/counter(s) is/are 90cm.
  • The height of the lowered section of the till(s)/counter(s) is 74cm.
  • There is a clear knee recess beneath the lowered section(s) of the till(s)/counter(s).
  • The clear knee recess does not have the dimensions of 70cm (height) x 30cm (depth).
  • There is not a hearing assistance system at the till(s)/counter(s).
  • There are windows, TVs, glazed screens or mirrors behind the till(s)/counter(s) which could adversely affect the ability of someone to lip read.
  • The till(s)/counter(s) is/are placed in front of a background which is patterned.
• Self-Service Touchscreens View
  • The controls/screen heights for the self-service checkout(s) vary between 56cm and 138cm.
  • The chip & pin card machines are not accessible from the self-service checkout(s).
  • Colleagues can provide assistance with using the self-service checkout(s).
• Accessible Fitting Room(s) View
  • There is/are 8 fitting room(s) in total within Menswear, 1 of which is an accessible fitting room.
  • There is step free access to the accessible fitting room(s).
  • There is a clear accessible route to the accessible fitting room(s).
  • The name/number of the accessible fitting room surveyed is 5.
  • There is not a curtain opening to access the accessible fitting room(s).
  • The clear width of the opening is 95cm.
  • The dimensions of the accessible fitting room(s) are 226cm x 222cm.
  • There is clear manoeuvring space in the accessible fitting room(s).
  • There is a/are wall mounted rail(s) in the accessible fitting room(s).
  • There is a drop down rail in the accessible fitting room(s).
  • There is a mirror in the accessible fitting room(s), the bottom edge of the mirror is 16cm from the floor.
  • There are coat hooks in the accessible fitting room(s) at 60cm and 110cm from the floor.
  • There is a functional emergency alarm in the accessible fitting room(s).
  • There is a drop down/tip up chair in the accessible fitting room(s).
  • The height of the chair from the floor is 47cm.
  • There is a functional assistance bell in the accessible fitting room(s).
  • The height of the assistance bell from the floor is 108cm.
• Standard Fitting Room(s) View
  • There is/are 7 standard fitting room(s) within Menswear.
  • There is step free access to the standard fitting room(s).
  • There is a clear accessible route to the standard fitting room(s).
  • There is a chair/stool/changing bench in the standard fitting room(s).

You are on M&S Bank / Bureau de Change (Travel Money). Skip to the next section.

M&S Bank / Bureau de Change (Travel Money)

Collapse all Expand all

• Bureau de Change View
  • There is a Bureau de Change service in the store.
  • The Bureau de Change is located ahead as you enter the Menswear entrance.
  • There is step free access to the Bureau de Change.
  • There is a clear accessible route to the Bureau de Change.
  • The height of the Bureau de Change counter is 100cm.
  • The height of the lowered section of the counter is 70cm.
  • There is a hearing assistance system at the counter.

You are on Customer Services. Skip to the next section.

Customer Services

• The Customer Services counter is located ahead as you enter the Menswear entrance.
• There is step free access to the Customer Services counter.
• There is a clear accessible route to the Customer Services counter.
• The Customer Services counter is approximately 34m from the Menswear entrance.
• The height of the Customer Services counter is 91cm.
• The height of the lowered section of the counter is 76cm.
• There is a clear knee recess beneath the lowered section(s) of the till(s)/counter(s).
• The clear knee recess does not have the dimensions of 70cm (height) x 30cm (depth).
• There is a hearing assistance system at the counter.
• There are windows, TVs, glazed screens or mirrors behind the till(s)/counter(s) which could adversely affect the ability of someone to lip read.
• The till(s)/counter(s) is/are not placed in front of a background which is patterned.
• The Customer Services counter is also used for Refunds and Exchanges.

You are on Food Hall. Skip to the next section.

Food Hall

Collapse all Expand all

• Food Hall View
  • The Food Hall is located ahead as you enter the Food hall entrance.
  • There is step free access to the Food Hall.
  • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
  • There is step free access throughout the Food Hall aisle(s).
• Till(s)/Counter(s) View
  • There is not a food information counter.
  • There is a/are checkout(s) and self service till(s) (Scott tills) in the Food Hall.
  • The height of the checkout(s) is/are 96cm.
  • There is not a self service till with a hearing assistance system.
  • Staff can provide assistance with using the self service till(s) (Scott tills).
• Comments View
  • The height of the controls for self-service checkouts range from 105cm - 144cm.
  • The lowered self-service checkout controls range from 88cm - 128cm.

You are on Café (M&S Coffee Shop). Skip to the next section.

Café (M&S Coffee Shop)

Collapse all Expand all

• Location and Access View
  • The Café is located at the front right of the store.
  • There is step free access to the Café.
  • There is a clear accessible route to the Café.
  • There is step free access throughout the Café.
• Counter View
  • Food and/or drink(s) is/are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is 81cm.
• Self-Service Touchscreens View
  • Self-service touchscreens are not available for ordering.
• Tables and Seating View
  • There is a priority table for wheelchair users.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 1m from the Café entrance/opening.
  • The distance between the floor and the lowest dining table is 80cm.
  • The distance between the floor and the highest dining table is 110cm.
  • There is clear manoeuvring space to the service counter and to the outer tables and chairs.
• Menus and Services View
  • Menus are available on the wall.
  • The Café has a menu board.
  • Hand held large print menus are available on request.
  • Menus are clearly written.
  • Menus are presented in high contrasting colours.
  • Drinking straws are available.
  • Two handle cups are not available.
  • The Café does play background music.
  • WiFi is available in the Café.
  • Access to the additional seating area is via the M&S coffee shop entrance.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

• There is an accessible toilet in the store.

Collapse all Expand all

• Location of and Access to the Accessible Toilet View
  • The accessible toilet is unisex.
  • The accessible toilet is located to the left as you enter Menswear entrance.
  • There is step free access into the accessible toilet.
  • There is a clear accessible route to the accessible toilet.
  • The accessible toilet is approximately 56m from the Menswear entrance.
• Features and Dimensions of the Accessible Toilet View
  • Staff do not need to be notified for use of the accessible toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial, written and 'Not All Disabilities Are Visible' signage on or near the toilet door.
  • The door opens towards you (pull).
  • The width of the door opening is 88cm.
  • The door is locked by a lever twist.
  • The dimensions of the accessible toilet are 216cm x 198cm.
  • There is clear manoeuvring space in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 156cm.
  • There is a drop down rail on the transfer side.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a functional emergency alarm.
  • There are disposal facilities in the accessible toilet.
  • There is not a coat hook in the accessible toilet.
• Position of Fixtures in the Accessible Toilet View
  • There is a/are wall mounted rail(s).
  • As you face the toilet the wall mounted grab rail(s) is/are on both sides.
  • There is not a shelf or equivalent flat surface in the accessible toilet (includes toilet cistern).
  • There is a mirror in the accessible toilet, the bottom edge of the mirror is 70cm from the floor.
  • The height of the toilet seat above floor level is 48cm.
  • The toilet has a backrest.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached when seated on the toilet.
  • The height of the toilet roll holder is 99cm.
  • There is a wash basin.
  • The wash basin can be reached when seated on the toilet.
  • The height of the wash basin is 71cm.
  • The tap type is sensor. It is a mixer tap.
  • The tap(s) can be reached when seated on the toilet.
  • The distance from the nearest tap(s) to the toilet seat is 30cm.
  • There is a soap dispenser.
  • The soap dispenser can be reached when seated on the toilet.
  • The height of the soap dispenser is 99cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The height of the hand dryer is 90cm.
• Colour Contrast in the Accessible Toilet View
  • There is a colour contrast between the external door and wall.
  • There is a colour contrast between internal door and wall.
  • There is a colour contrast between the grab rail(s) on the right and wall.
  • There is a colour contrast between the grab rail(s) on the left and wall.
  • There is a colour contrast between the drop down rail and wall.
  • There is a colour contrast between the walls and floor.
  • There is an/are additional accessible toilet(s) in the store, however details may vary.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

• There is an accessible toilet in the store.

Collapse all Expand all

• Location of and Access to the Accessible Toilet View
  • The accessible toilet is unisex.
  • The accessible toilet is located to the left as you enter Menswear entrance.
  • There is step free access into the accessible toilet.
  • There is a clear accessible route to the accessible toilet.
  • The accessible toilet is approximately 56m from the Menswear entrance.
• Features and Dimensions of the Accessible Toilet View
  • Staff do not need to be notified for use of the accessible toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial, written and 'Not All Disabilities Are Visible' signage on or near the toilet door.
  • The door opens towards you (pull).
  • The width of the door opening is 88cm.
  • The door is locked by a lever twist.
  • The dimensions of the accessible toilet are 176cm x 216cm.
  • There is clear manoeuvring space in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 110cm.
  • There is a drop down rail on the transfer side.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a functional emergency alarm.
  • There are disposal facilities in the accessible toilet.
  • There is not a coat hook in the accessible toilet.
• Position of Fixtures in the Accessible Toilet View
  • There is a/are wall mounted rail(s).
  • As you face the toilet the wall mounted grab rail(s) is/are on both sides.
  • There is not a shelf or equivalent flat surface in the accessible toilet (includes toilet cistern).
  • There is a mirror in the accessible toilet, the bottom edge of the mirror is 72cm from the floor.
  • The height of the toilet seat above floor level is 46cm.
  • The toilet has a backrest.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached when seated on the toilet.
  • The height of the toilet roll holder is 100cm.
  • There is a wash basin.
  • The wash basin can be reached when seated on the toilet.
  • The height of the wash basin is 72cm.
  • The tap type is sensor. It is a mixer tap.
  • The tap(s) can be reached when seated on the toilet.
  • The distance from the nearest tap(s) to the toilet seat is 30cm.
  • There is a soap dispenser.
  • The soap dispenser can be reached when seated on the toilet.
  • The height of the soap dispenser is 97cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The height of the hand dryer is 90cm.
• Colour Contrast in the Accessible Toilet View
  • There is a colour contrast between the external door and wall.
  • There is a colour contrast between internal door and wall.
  • There is a colour contrast between the grab rail(s) on the right and wall.
  • There is a colour contrast between the grab rail(s) on the left and wall.
  • There is a colour contrast between the drop down rail and wall.
  • There is a colour contrast between the walls and floor.
  • There is an/are additional accessible toilet(s) in the store, however details may vary.

You are on Toilet with Adaptations (M&S Coffee Shop - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (M&S Coffee Shop - Right Hand Transfer)

• There is an accessible toilet in the store.

Collapse all Expand all

• Location of and Access to the Accessible Toilet View
  • The accessible toilet is unisex.
  • The accessible toilet is located at the rear of the coffee shop.
  • There is step free access into the accessible toilet.
  • There is a clear accessible route to the accessible toilet.
  • The accessible toilet is approximately 7m from the coffee shop.
• Features and Dimensions of the Accessible Toilet View
  • Staff do need to be notified for use of the accessible toilet.
  • A key is required for the accessible toilet.
  • The key is a RADAR key.
  • The key can be obtained from the counter.
  • There is pictorial, written and 'Not All Disabilities Are Visible' signage on or near the toilet door.
  • The door opens towards you (pull).
  • The width of the door opening is 87cm.
  • The door is locked by a locking handle.
  • The dimensions of the accessible toilet are 150cm x 221cm.
  • There is clear manoeuvring space in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 85cm.
  • There is a drop down rail on the transfer side.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a functional emergency alarm.
  • There are disposal facilities in the accessible toilet.
  • There is not a coat hook in the accessible toilet.
• Position of Fixtures in the Accessible Toilet View
  • There is a/are wall mounted rail(s).
  • As you face the toilet the wall mounted grab rail(s) is/are on both sides.
  • There is a mirror in the accessible toilet, the bottom edge of the mirror is 71cm from the floor.
  • The height of the toilet seat above floor level is 48cm.
  • The toilet has a cistern.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached when seated on the toilet.
  • The height of the toilet roll holder is 110cm.
  • There is a wash basin.
  • The wash basin can be reached when seated on the toilet.
  • The height of the wash basin is 72cm.
  • The tap type is lever. It is a mixer tap.
  • The tap(s) can be reached when seated on the toilet.
  • The distance from the nearest tap(s) to the toilet seat is 30cm.
  • There is a soap dispenser.
  • The soap dispenser can be reached when seated on the toilet.
  • The height of the soap dispenser is 90cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The height of the hand dryer is 100cm.
• Colour Contrast in the Accessible Toilet View
  • There is a colour contrast between the external door and wall.
  • There is a colour contrast between internal door and wall.
  • There is a colour contrast between the grab rail(s) on the right and wall.
  • There is a colour contrast between the grab rail(s) on the left and wall.
  • There is a colour contrast between the drop down rail and wall.
  • There is a colour contrast between the walls and floor.
  • There is an/are additional accessible toilet(s) in the store, however details may vary.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• There is a/are standard female and male toilet(s) in the store.

Collapse all Expand all

• Standard Female and Male Toilet(s) View
  • The female and male toilet(s) is/are located to the left as you enter Menswear entrance.
  • There is step free access to all of the standard female and male toilet(s).
  • There is a clear accessible route to all of the standard female and male toilet(s).
  • There is an ambulant cubicle, with a minimum manoeuvring space of 45cm x 45cm and handrails on both sides.

You are on Parent and Baby Room. Skip to the next section.

Parent and Baby Room

• There is a parent and baby room in the store.
• The parent and baby room is located to the left as you enter Menswear entrance.
• There is step free access into the parent and baby room.
• There is a clear accessible route to the parent and baby room.
• The parent and baby room is approximately 58m from the Menswear entrance.
• Staff do not need to be notified for use of the room.
• The height of the baby change table/bench once extended and in use is 91cm.
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 83cm.
• There is a/are chair(s) in the parent and baby room.
• There is a chair with armrests on both sides.
• There is a toilet in the parent and baby room.
• There is an/are additional parent and baby room(s) in the store which has/have similar details.
• The additional parent and baby room(s) is/are located next to this parent and baby room.

You are on Additional Information. Skip to the next section.

Additional Information

• Staff undertake regular internal awareness training.
• There is not a member of staff trained in British Sign Language.
• There is a member of staff available to provide assistance.
• There is not a home delivery service available from the store.