Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The nearest parking is located off New Street.
- View information on New Street Car Park (opens new tab) .
- The nearest step-free train station is Edinburgh Waverley.
- The nearest bus station is Edinburgh.
- The nearest tram stop is St Andrew Square.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is also step-free level access via two sets of permanently held open double doors at an entrance shared with Burger King, near the railway station travel centre.
- There is step-free level access throughout.
- There are no toilet facilities.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- There is not a water bowl available for assistance dogs.
- Related Access Guides View
Parking
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Public Car Parks
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- There is a public car park located off New Street.
- The name of the car park is New Street.
- Designated Blue Badge parking bays are available in the car park.
Entrance
- This entrance is located on the station concourse.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 173cm.
- The doors have a low visual contrast.
Shop Floor
- There is step-free level access throughout all areas.
- The majority of main aisle widths are between 150cm - 180cm.
- The visual contrast between the shelving and floor varies between low and high.
- There may be background noise.
- Signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is not consistent throughout.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Checkouts
- The checkout area is located to the right as you enter.
- There is step-free level access to the checkout area.
- The venue has self-serve touchscreens.
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Self-Service Touchscreens
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- The self-service touchscreens have the following accessibility features: a call for assistance button and lowered loading/packing areas.
- The height of the loading area is 60cm.
- The height of the self-serve touchscreen display ranges from 120cm to 140cm from the floor.
- The height of the packing area is 60cm.
- The card payment machine is portable.
- Assistance is available at the self-serve checkouts.