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Marks and Spencer Dartmouth Simply Food

Mayor's Court, Mayor's Avenue, Dartmouth, Devon, TQ6 9NF

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Access Guide

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Introduction

Public Transport and Parking

  • Public Transport View
    • There is a bus stop within approximately 150m of the store.
    • The nearest train station is Kingswear.
  • Parking View
    • The store has its own car park.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Information including payment terms, is provided at the entrance to the car park, to make it clear whether or not free parking is available to Blue Badge holders.
    • The car park is located to the side of the building, off Mayor's Avenue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 2 designated parking bay(s) within the car park.
    • Designated parking bays are not clearly marked/signposted.
    • The dimensions of the designated parking bay(s) are 315cm x 550cm (10ft 4in x 18ft 1in).
    • The nearest designated bay is 10m (10yd 2ft) from the Mayor's Avenue entrance.
    • The furthest designated bay is 15m (16yd 1ft) from the Mayor's Avenue entrance.
    • Clearly marked/signposted parent and child parking bays are not available.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The car park surface is tarmac.
    • Customers do not have to cross a road between the car park and the store.
    • The car park does have a height restriction barrier.
    • The maximum height is 320cm (10ft 6in).

Approach

  • There is step free access on the approach to the store.
  • There is a slight slope on the approach to the store.
  • The surface of the approach is block paving.

Outside Access (Mayor's Avenue)

  • This information is for the entrance located on Mayor's Avenue.
  • There is step free access at this entrance.
  • Entrance Details View
    • There is a small lip on the threshold of the entrance, with a height of 0.9cm - 3cm.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double.
    • The width of the door opening is 120cm (3ft 11in).

Outside Access (Car Park)

  • This information is for the entrance located at the rear of the building.
  • There is step free access at this entrance.
  • Ramp/Slope Details View
    • There is ramped/sloped access at this entrance.
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
  • Entrance Details View
    • The main door(s) open(s) automatically.
    • The door(s) is/are double.
    • The width of the door opening is 105cm (3ft 5in).

Inside Access

  • Inside Access View
    • There is step free access throughout the store.
    • The store does not play background music.
    • There is not a cash machine in the store.
    • There is a/are wheelchair(s) available to borrow.
    • Trolleys designed for the use of wheelchair users are not available.
  • Click and Collect View
    • There is a Click and Collect service in the store.
  • *****Click and Collect Touchscreen**** View
    • Self-service touchscreens are available for Click and Collect.
    • The touchscreens are 103cm to 109cm from the floor.
    • Returns can also be made at the click and collect touchscreen. The height of the return window is 67cm.
      The touchscreen is located to the rear right of the store after you enter via the car park entrance.

Food Hall

  • Food Hall View
    • The Food Hall is located ahead as you enter.
    • There is step free access to the Food Hall.
    • The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
    • There is step free access throughout the Food Hall aisle(s).
  • Till(s)/Counter(s) View
    • There is a food information counter.
    • There is step free access to the food information counter.
    • There is a clear accessible route to the food information counter.
    • The height of the food information counter is 95cm.
    • There is a hearing assistance system at the counter.
    • There is a/are checkout(s) and self service till(s) (Scott tills) in the Food Hall.
    • The height of the checkout(s) is/are 95cm.
    • There is not a self service till with a hearing assistance system.
    • Staff can provide assistance with using the self service till(s) (Scott tills).
  • Comments View
    • The lower self-service till has control heights of between 53cm and 148cm.
    • This till has lower baggage and packing shelves at heights between 53cm and 92cm.

Toilet with Adaptations

  • There is not an accessible toilet available within the store.

Standard Toilet(s)

  • There are no standard toilets in the store.

Additional Information

  • Staff undertake regular internal awareness training.
  • There is not a member of staff trained in British Sign Language.
  • There is a member of staff available to provide assistance.
  • There is not a home delivery service available from the store.