Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue does not have its own car park.
- The nearest step-free train station is Marylebone.
- The nearest underground station is Bond Street.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include narrow aisles.
- There are no toilet facilities.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is a water bowl available for assistance dogs.
Entrance
- This entrance is located off the Bond Street station concourse.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is an opening without doors.
- There is a small lip on the threshold of the opening.
Shop Floor
- There is step-free level access throughout all areas.
- The majority of main aisle widths are between 120cm - 150cm.
- Some aisles are obstructed by product bins.
- The flooring is shiny.
- There is a low visual contrast between the shelving and floor throughout this area.
- There is background noise.
- Signage is not provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is not consistent throughout.
- Lighting levels were even at the time of the survey.
Checkouts
- The checkout area is located towards the left of the store.
- There is step-free level access to the checkout area.
- The venue has self-serve touchscreens.
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Self-Service Touchscreens
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- The self-service touchscreen surveyed was towards the left of the store.
- The self-service touchscreens have the following accessibility features: a call for assistance button and lowered loading/packing areas.
- The height of the loading area is 54cm.
- The height of the self-serve touchscreen display ranges from 123cm to 148cm from the floor.
- The height of the scanner is 114cm.
- The height of the packing area is 54cm.
- The card payment machine is portable.
- Assistance is available at the self-serve checkouts.