Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Premium Set Down.
- The nearest step-free train station is Birmingham International Station.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is also another stepped entrance at this store.
- There is step-free level access throughout.
- There are no toilet facilities.
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Getting Help and Assistance
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- There is no seating available.
- There is no hearing assistance system.
- There is not a water bowl available for assistance dogs.
- Related Access Guides View
Parking
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Public Car Parks
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- There is a public car park located outside the airport entrance.
- The name of the car park is Premium Set Down.
- Designated Blue Badge parking bays are available in the car park.
- Blue Badge visitors have 30 minutes free parking in the Premium Set Down car park, take your Blue Badge to the NCP Customer Service Office in the Premium Set Down car park to validate parking.
Entrance
- This entrance is located inside Birmingham Airport Arrivals.
- The entrance area is clearly signed.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There is an opening without doors.
- There is a small lip on the threshold of the opening.
- There is step-free level access as you enter.
Shop Floor
- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- The flooring is shiny.
- There is a high visual contrast between the shelving and floor in the majority of walkways.
- Some of the columns in the venue have a reflective finish.
- There may be background noise.
- Signage is not provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is not consistent throughout.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Checkouts
- The checkout area is located on the left after entering.
- There is step-free level access to the checkout area.
- The venue has self-serve touchscreens.
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Self-Service Touchscreens
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- The self-service touchscreens have the following accessibility features: a call for assistance button and lowered loading/packing areas.
- The height of the loading area is 60cm.
- The height of the self-serve touchscreen display ranges from 11cm to 143cm from the floor.
- The height of the scanner is 113cm.
- The height of the packing area is 60cm.
- The card payment machine is portable.
- Assistance is available at the self-serve checkouts.