You are on Accommodation Overview. Skip to the next section.

Accommodation Overview

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• About View
  • There are 199 bedrooms in total.
  • There is not step-free level access to the bedrooms.
  • There are 8 bedrooms with adaptations.
  • Some of the bedrooms with adaptations have adjoining rooms.
  • All bedrooms with adaptations have an ensuite with a bath.
  • Dogs are welcomed at this venue.
  • Shared facilities include: toilets.
• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is a drop-off point, on-street Blue Badge Bay parking and on-street standard parking.
  • The name of the nearest car park is NCP Castle Terrace.
  • View information on NCP Castle Terrace (opens new tab) .
  • The nearest train station is Edinburgh Waverley.
  • The nearest tram stop is Princes Street.
  • The nearest bus station is Edinburgh.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free access via a portable ramp at the most accessible entrance.
  • The following areas have step-free access via ramps or slopes: the lift (to all front rooms), the route between the cellar entrance and reception, the garden and rear lift (to all rear rooms), and the spa and gym lift beyond reception, rooms 161-168 on the first floor (rear), rooms 202-211 on the second floor, rooms 261-268 on the second floor (rear), rooms 361-368 on the third floor (rear), and rooms 461-467 on the fourth floor (rear).
  • The following areas have stepped access: the upper bar in Baba restaurant, the gallery reception meeting room on the ground floor, the cellar meeting room and its female and male toilets on the basement floor, rooms 102-110 on the first floor, rooms 215-217 and 219-220 on the second floor, rooms 302-311 and 313-325 on the third floor.
  • Access throughout may include manual doors, doors permanently held open and narrow walkways.
  • The lower ground, spa, swimming pool, ground, first, second, third, fourth and fifth floors can be accessed via a standard lift and stairs.
  • A separate lift or stairs are used to access rear rooms.
    There is a separate lift or stairs to access the lower ground floor spa with its swimming pool, further gym and changing rooms floor below accessed using a stair lift or steps.
• Getting Help and Assistance View
  • There is seating available.
  • There is a portable hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair, walking aids, a deaf alert system, vibrating pillows, panic alarm, bath steps, bath mats, medication fridge, shower chairs and mobility scooter charging facilities.
  • The alternative formats documents can be provided in include: Braille and large print.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Staff receive the following training: Disability Awareness Training.
• Related Access Guides View
  • View information on Kimpton Charlotte Square - Meetings and Events (opens new tab) .
  • View information on Kimpton Charlotte Square - Spa (opens new tab) .

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located through to the rear of reception, and to the right from the lift on the lower ground floor level.
  • The transfer space varies between left and right in the toilets with adaptations.
  • The male and female step-free toilet facilities are located to the right from the lift on the basement level.
  • The male and female toilet facilities are located on the lower floor, down the steps from the garden.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located within the toilets with adaptations.

You are on Parking. Skip to the next section.

Parking

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• Drop-off Point View
  • There is a designated drop-off point available.
  • The designated drop-off point is located on George Steet, or in front of the building.
  • There is no dropped kerb from the drop-off point.
• On-street Parking View
  • On-street designated Blue Badge parking and standard parking is available.
  • The on-street designated Blue Badge parking bays are located in George Street.
  • The Blue Badge bays are clearly marked and signposted.
  • George Street may be closed off in winter months due to the festive ice rink installation.

You are on Entrance (Main). Skip to the next section.

Entrance (Main)

• This entrance is located at the front of the hotel in Charlotte Square.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is stepped access at the entrance.
• There are 4 steps with no handrails.
• The steps are unmarked.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 20cm.
• The depth of the steps is between 30cm and 45cm.
• There is a bell at a height of 96cm.
• There is a key fob/card reader at a height of 93cm.
• There are double manual doors at this entrance.
• The doors are permanently held open.
• The width of the opening is 88cm.
• The doors have a high visual contrast.
• There is a second set of double automatic doors.
• The second set of doors open towards you.
• The width of the opening is 117cm.
• The second set of doors have a low visual contrast.
• There is step-free level access as you enter.

You are on Entrance (The Cellar). Skip to the next section.

Entrance (The Cellar)

• This entrance is located at the front left of the hotel in Charlotte Square.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a portable ramp at the entrance.
• The ramp gradient varies between slight and steep.
• The ramp is under 75cm wide with no handrails.
• The ramp bypasses the steps.
• There are 3 steps with no handrails.
• The steps are unmarked.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 21cm.
• The depth of the steps is not between 30cm and 45cm.
• There are double manual doors at this entrance.
• The doors open towards you.
• The width of the opening is 80cm.
• The doors have a high visual contrast.
• There is step-free level access as you enter.

You are on Entrance (No. 33 Town House). Skip to the next section.

Entrance (No. 33 Town House)

• This entrance is located at the front right if the hotel in Charlotte Square.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is stepped access at the entrance.
• There are 8 steps with no handrails.
• The steps are unmarked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is between 30cm and 45cm.
• There is a single manual door at this entrance.
• The door opens away from you.
• The width of the opening is 98cm.
• The door has a high visual contrast.
• There is step-free level access as you enter.

You are on Reception. Skip to the next section.

Reception

• The reception is located to the right after you enter via the cellar entrance.
• The distance from the entrance is 25m.
• The most accessible route to reception has manual doors and doors permanently held open.
• There is step-free level access to reception.
• The height of the reception desk is 107cm.
• There is not a lowered section at the desk.
• The reception has patterned/distracting backgrounds and windows.
• There is a portable hearing assistance system which is not clearly signed.
• The hearing assistance system was tested and working at the time of the survey.
• There is background noise in this area.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• Lighting levels are adjustable.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: armchairs, sofas and benches.
• Furniture available in this area includes: coffee tables.

You are on Counter (Concierge). Skip to the next section.

Counter (Concierge)

• The counter is located to the right after you enter via the cellar entrance, between the reception desks.
• The distance from the entrance is 30m.
• The most accessible route to the counter has manual doors and doors permanently held open.
• There is step-free level access to the counter.
• The height of the counter is 108cm.
• There is not a lowered section at the counter.
• The counter has patterned/distracting backgrounds.
• There is a portable hearing assistance system which is not clearly signed.
• The hearing assistance system was tested and working at the time of the survey.
• There is background noise in this area.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• Lighting levels are adjustable.

You are on Getting Around The Building. Skip to the next section.

Getting Around The Building

• There is ramped access to the following areas: the main lift, the route between the cellar entrance and reception, the garden and rear lift, and the spa and gym lift beyond reception.
• There are some slight and steep slopes on corridors leading to rooms 161-168 on the first floor (rear), rooms 202-211 on the second floor, rooms 261-268 on the second floor (rear), rooms 361-368 on the third floor (rear), and rooms 461-467 on the fourth floor (rear).
• The following areas have stepped access: the upper bar in Baba restaurant, rooms 102-110 on the first floor, rooms 215-217 and 219-220 on the second floor, rooms 302-311 and 313-325 on the third floor.
• There are 3 sets of lifts and stairs in the building.
  One to the left after you enter via the cellar entrance, one to the rear of the hotel and one beyond reception used for the spa.
• Access throughout the building may include uneven surfaces, manual doors, doors permanently held open and narrow walkways.
• Some flooring is shiny and patterned.
• There is a low visual contrast between the walls and floor in the majority of walkways.
• There is background noise in some areas of the venue.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in resting areas includes: chairs with armrests, chairs without armrests, armchairs, sofas and benches.
• Lighting levels vary due to the size of the space.
• Lighting levels are adjustable in some areas.

You are on Lift (Main). Skip to the next section.

Lift (Main)

• The lift surveyed is located to the left after you enter via the cellar entrance.
• The distance from the entrance is 10m.
• The most accessible route to the lift has a slight ramp or slope.
• The lower ground, ground, first, second and third floors are accessed by this lift.
• The lift door has a low visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have Braille markings and a medium visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 80cm.
• The internal dimensions of the lift are 110cm (width) x 175cm (depth).
• The internal lift control buttons have tactile markings and a medium visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing and a visual floor indicator.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• There is an additional lift to the rear of the hotel.

You are on Stairs (Main). Skip to the next section.

Stairs (Main)

• The stairs surveyed are located ahead from the cellar entrance.
• The basement, ground, first, second and third floors can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are unmarked and have a handrail on the right going up.
• The handrail is easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrail does not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• There is a slight slope before the stairs going down from the ground floor.
  There are handrails on both sides between the ground and lower ground floors.

You are on Lift (Rear). Skip to the next section.

Lift (Rear)

• The lift surveyed is located through to the rear right of the hotel, beyond reception.
• The distance from the cellar entrance is 75m.
• The most accessible route to the lift has a slight ramp or slope, a steep ramp or slope, manual doors and doors permanently held open.
• The ground, first, second, third, fourth and fifth floors are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have a low visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 90cm.
• The internal dimensions of the lift are 116cm (width) x 130cm (depth).
• The internal lift control buttons have tactile markings and a medium visual contrast.
• The majority of the internal controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
• Lighting levels were low at the time of the survey.

You are on Stairs (Rear). Skip to the next section.

Stairs (Rear)

• The stairs surveyed are located through to the rear right of the hotel, beyond reception.
• The ground, first, second, third, fourth and fifth floors can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Bedroom and Ensuite with Adaptations (Room 276 - Bath). Skip to the next section.

Bedroom and Ensuite with Adaptations (Room 276 - Bath)

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• Bedroom Access View
  • The bedroom surveyed is located on the second floor, to the left from the rear lift.
  • The distance from the rear lift is 24m.
  • The most accessible route to the bedroom has narrow walkways , a lift, manual doors and a steep ramp or slope.
  • There is step-free level access into the bedroom.
  • There is tactile and pictorial signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 87cm.
• Bedroom Features View
  • The bedroom has a double bed.
  • The top of the mattress is 58cm from the floor.
  • The space under the bed is 15cm from the floor.
  • There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
  • Some flooring is shiny.
  • The following is available in this bedroom: a chair with armrests, bedside plug sockets, a TV with subtitles and a flashing fire alarm.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.
  • This bedroom has an adjoining room.
• Ensuite Access View
  • There is step-free level access into the ensuite.
  • The ensuite door opens outwards and has a high visual contrast.
  • The width of the door opening to the ensuite is 88cm.
  • Internally the door has a low visual contrast.
  • There is not a grab rail on the internal door.
• Ensuite Dimensions and Features View
  • The dimensions of the ensuite are 163cm (width) x 182cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 100cm (from the side of the toilet pan).
  • There is a lever flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a medium visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a medium visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a medium visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 46cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a lever mixer tap.
  • There are no vertical grab rails at the wash basin.
  • There is a soap dispenser, however it is not wall mounted.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • The mirror has been angled for ease of use.
  • There is no shelf.
  • The ensuite has a pedal bin.
  • There is one coat hook.
  • The coat hook is 137cm from the floor.
  • The walls and floor have a medium visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • The ensuite has a bath with an overhead shower.
  • The height of the side of the bath from floor level is 58cm.
  • The bath controls are lever mixer.
  • There is an adjustable shower head which can also be detached.
  • The shower controls are twist/turn.
  • There are grab rails for the shower.
  • The shower grab rails have a low visual contrast.

You are on Entrance (Baba). Skip to the next section.

Entrance (Baba)

• This entrance is located at the left side of the hotel, in George Street.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is stepped access at the entrance.
• There are 4 steps with handrails on both sides.
• The handrails are not easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are unmarked.
• There are double manual doors at this entrance.
• The doors are permanently held open.
• The width of the opening is 106cm.
• There is a small lip on the threshold of the opening.
• The doors have a high visual contrast.
• There is a second single manual door.
• The second door opens towards you.
• The width of the opening is 76cm.
• The second door has a low visual contrast.
• There is step-free level access as you enter.
• This entrance provides access to the raised rear side bar area, which is accessed by further steps from the restaurant or hotel corridor internally.

You are on Eating and Drinking (Baba). Skip to the next section.

Eating and Drinking (Baba)

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• Location and Access View
  • Baba restaurant and bar is located to the left, and right, from the cellar entrance.
  • The most accessible route has step-free level access and doors permanently held open.
  • There is step-free level access into this area.
• Service View
  • This area has a bar where drinks can be ordered, staff who can provide assistance with ordering and numerous seating options.
  • Full table service is available.
  • Menus are handheld, online, available in large print and available in Braille.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups and takeaway cutlery.
  • There is a portable hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested and working at the time of the survey.
• Order and Payment View
  • The bar was surveyed.
  • The counter is located in the upper rear side area.
  • There is step-free level access to the counter.
  • The height of the counter is 110cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds.
• Seating Area View
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: additional seating areas.
  • The following areas have stepped access: the bar area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny and patterned.
  • The walls and floor have a medium visual contrast.
  • Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs, sofas, benches, stools and high stools.
  • Furniture available in this area includes: tables, high tables, long tables and booths.
  • Some chairs and tables are fixed.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels vary due to the size of the space.
  • Lighting levels are adjustable.

You are on Eating and Drinking (Aizle). Skip to the next section.

Eating and Drinking (Aizle)

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• Location and Access View
  • Aizle is located in the garden area, up to the rear of reception.
  • The most accessible route has a steep ramp or slope and manual doors.
  • There is step-free level access into this area.
• Service View
  • This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
  • Full table service is available.
  • Menus are handheld, online, available in large print and available in Braille.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups and takeaway cutlery.
  • There is a portable hearing assistance system on request.
  • The hearing assistance system was tested and working at the time of the survey.
• Order and Payment View
  • The service counter was surveyed.
  • The counter is located to the rear of the seating area.
  • There is step-free level access to the counter.
  • The height of the counter is 110cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds and mirrors.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is patterned.
  • The walls and floor have a medium visual contrast.
  • Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs, sofas and benches.
  • Furniture available in this area includes: tables, coffee tables and long tables.
  • Some chairs are fixed.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.

You are on Toilet with Adaptations (The Garden Foyer - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (The Garden Foyer - Right Hand Transfer)

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• Access View
  • The toilet surveyed is located in the garden foyer, up beyond reception.
  • The distance from the cellar entrance is 65m.
  • The most accessible route to the toilet has a slight ramp or slope, a steep ramp or slope, manual doors, doors permanently held open and narrow walkways.
  • There is step-free level access into the facility.
  • There is tactile and pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 87cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 145cm (width) x 182cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 77cm (from the side of the toilet pan to the wall).
  • There is a push button flush for the toilet.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a low visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 47cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 50cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a low visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 114cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 100cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
  • There is one coat hook.
  • The coat hook is 149cm from the floor.
  • The height of the baby change facility when in use is 89cm.
  • The walls and floor have a low visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Toilet with Adaptations (Lower Ground Floor - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Lower Ground Floor - Left Hand Transfer)

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• Access View
  • The toilet surveyed is located on the lower ground floor, to the right from the main lift.
  • The distance from the main lift is 10m.
  • The most accessible route to the toilet has a lift and a slight ramp or slope.
  • There is step-free level access into the facility.
  • There is tactile and pictorial signage on or near the door.
  • The door opens outwards and has a low visual contrast.
  • The width of the door opening is 88cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 142cm (width) x 203cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 70cm (from the side of the toilet pan).
  • There is a push button flush for the toilet.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a low visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 44cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 81cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a low visual contrast.
  • There is a soap dispenser, however it is not wall mounted.
  • There are paper towels for drying hands.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 107cm from the floor.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 94cm.
  • The walls and floor have a low visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.