Access Guide
Overview
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About
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- Facilities available in the venue include: an eating and drinking lounge, gym, treatment rooms, sauna, steam room, pool, changing areas, a toilet with adaptations and standard toilets.
- View information on opening times
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Parking and Public Transport
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- The venue does not have its own car park.
- There is on-street standard parking.
- The name of the nearest car park is Q-Park Sauchiehall Street.
- View information on Q-Park Sauchiehall Street (opens new tab) .
- The nearest train station is Glasgow Central or Queen Street.
- The nearest underground station is Buchanan Street or Cowcaddens.
- The nearest bus station is Buchanan Bus Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: the spa floor treatment rooms and toilet with adaptations.
- The following areas have stepped access: the spa reception and lounge from the internal hotel lift, the pool, jacuzzi, and larger sauna.
- Access throughout may include manual doors, doors permanently held open and narrow walkways.
- The basement, ground, spa and lower spa floors can be accessed via a standard lift and stairs.
- The West George Street entrance lift provides basement floor access for meetings and events.
The lower spa floors are accessed using the main lift beyond reception on the ground floor. Staff accompaniment is required for the pool/thermal suite floor.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- British Sign Language interpreters can be provided on request.
- Documents are available in the following formats: Braille (on request), large print (on request) and different languages (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Facilities/services include: Wi-Fi and phone charging points.
- Staff receive the following training: Disability Awareness Training.
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Related Access Guides
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- View information on Kimpton Blythswood Square (opens new tab) .
- View information on Kimpton Blythswood Square - Meetings and Events (opens new tab) .
- There are long slopes located on West George Street and West Regent Street, leading to the lift and spa entrances.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located on the spa floor, down to the right from the lift.
- The toilet with adaptations has a left hand transfer space.
- The male and female toilet facilities are located within the changing areas.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street standard parking is available.
Entrance (Main)
- This entrance is located at the front of the hotel, on Blythswood Square.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is stepped access at the entrance.
- There are 9 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is between 30cm and 45cm.
- There is a bell at a height of 110cm.
- The bell is located on the right at the bottom of the steps.
- There are double manual doors at this entrance.
- The doors open towards you.
- The width of the opening is 196cm.
- The doors have a low visual contrast.
- There is a second set of double manual doors.
- The second set of doors are permanently held open.
- The width of the opening is 176cm.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
Entrance (Lift - West George Street)
- This entrance is located on West George Street.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a raised threshold in the gateway.
- There is a bell at a height of 127cm.
- This entrance can only be opened by staff, please contact the venue in advance.
- There is a single manual gate at this entrance.
- The gate opens away from you.
- The width of the opening is 100cm.
- The gate has a low visual contrast.
- There is a second set of double manual doors.
- The second set of doors open towards you.
- The width of the opening is 86cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a high visual contrast.
- There is step-free level access as you enter.
Lift (West George Street)
- The lift surveyed is located to the left after you enter via the lift entrance on West George Street.
- The distance from the entrance is 15m.
- The most accessible route to the lift has step-free level access and a slight ramp or slope.
- The basement, ground, second, fourth and fifth floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a medium visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 89cm.
- The internal dimensions of the lift are 118cm (width) x 151cm (depth).
- The internal lift control buttons have tactile markings and a medium visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a separate door to exit and a visual floor indicator.
- Lighting levels were even at the time of the survey.
Lift (Main)
- The lift surveyed is located to the rear right of the reception foyer.
- The distance from the West George Street lift is 50m.
- The most accessible route to the lift has a lift, slight ramps or slopes and doors permanently held open.
- The spa, floor zero, ground, first, second, third, fourth and fifth floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a medium visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 118cm (width) x 160cm (depth).
- The internal lift control buttons have tactile markings and a medium visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a separate door to exit, a mirror to aid reversing, a visual floor indicator and a list of floor services/facilities.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is a similar lift to the rear of the building.
Entrance (External Spa Entrance)
- This entrance is located on West Regent Street.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient with resting areas.
- The ramp is between 75cm and 150cm wide with handrails on both sides.
- There is a single manual door at this entrance.
- The door opens towards you.
- The width of the opening is 100cm.
- There is a small lip on the threshold of the opening.
- The door has a medium visual contrast.
- There is step-free level access as you enter.
Reception (Spa)
- The reception is located to the left as you enter via the spa entrance.
- The distance from the spa entrance is 5m.
- There is step-free level access to reception.
- There is stepped access to the reception area of the spa from the hotel internally.
- The height of the reception desk is 110cm.
- There is not a lowered section at the desk.
- The reception has glazed screens which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- Lighting levels are adjustable.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests, sofas and benches.
- Furniture available in this area includes: tables and coffee tables.
- Some chairs are fixed.
Getting Around The Building
- There is step-free level access throughout the majority of walkways.
- The treatment rooms and toilet with adaptations have ramped or stepped access.
- There is stepped access to the spa lounge and reception if coming from the hotel internally.
- Access throughout the building may include manual doors.
- There is a low visual contrast between the walls and floor in the majority of walkways.
- Some of the walls have a reflective finish.
- There is background noise in some areas of the venue.
- Wayfinding signage is not provided.
- Seating available in resting areas includes: armchairs.
- Lighting levels were low at the time of the survey.
- Lighting levels are adjustable in some areas.
Eating and Drinking (Spa Lounge)
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Location and Access
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- The spa lounge is located to the right of the spa reception seating area.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Service
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- This area has staff who can provide assistance with ordering.
- Full table service is available.
- Menus are handheld.
- The following are available: drinking straws, takeaway cups, two handled cups, easy grip cutlery and takeaway cutlery.
- There is not a hearing assistance system.
- There is stepped access to this area if coming from the hotel internally.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a low visual contrast.
- Seating available in this area includes: chairs with armrests and benches.
- Furniture available in this area includes: tables.
- Some chairs are fixed.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were low at the time of the survey.
- Lighting levels are adjustable.
Gym
- The gym is located on the spa floor, to the left from the main lift.
- There is step-free level access into the gym.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 82cm.
- There is step-free level access throughout.
- Access throughout may include manual doors and narrow walkways.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- The gym is not staffed.
- The walls and floor have a medium visual contrast.
- There is not clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes free weights and cable resistance machines.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- Lighting levels are adjustable.
Room (Treatment Room)
- The room is located down to the right from the main lift.
- The distance from the main lift is 25m.
- The most accessible route to the room has slight ramps or slopes, a steep ramp or slope and manual doors.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 84cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a medium visual contrast.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: treatment tables/beds.
- There is not a hearing assistance system.
- Additional facilities/services include: a wash basin.
- There may be background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- Lighting levels are adjustable.
Toilet with Adaptations (Left Hand Transfer)
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Access
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- The toilet surveyed is located to the left from the main lift.
- The distance from the main lift is 20m.
- The most accessible route to the toilet has slight ramps or slopes, a steep ramp or slope and doors permanently held open.
- There is step-free level access into the facility.
- There is tactile and pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 83cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 130cm (width) x 219cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 78cm (from the side of the toilet pan).
- There is a lever flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet roll holder is located on the dropdown rail.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 69cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a low visual contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is a hand towel for drying hands.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- The cubicle has a sanitary bin and a pedal bin.
- There are no coat hooks.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Stairs (Lower Floor)
- The stairs surveyed are located to the rear of the spa.
- The spa and lower spa floors can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are not easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- These stairs lead down to the doors to the changing area and can be bypassed via a member of staff using the hotel lift.
Changing Area (Lower Floor)
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Changing Area
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- The male changing area was surveyed.
- The changing area is located on the lower floor.
- The distance from the main lift (via staff accompaniment) is 15m.
- The most accessible route to the changing area has a slight ramp or slope, manual doors and narrow walkways.
- There is step-free level access into the changing area.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 90cm.
- Internally the door has a high visual contrast.
- Facilities in this area include: changing cubicles, toilets, showers, a changing bench and lockers.
- There are lockers at a suitable height for a wheelchair user.
- Lighting levels vary due to the size of the space.
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Toilet Facilities
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- There is step-free level access to the toilet facilities.
- There are no ambulant toilet facilities available.
- There is a wash basin and a wall mounted soap dispenser available.
- The wash basin has a lever mixer tap.
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Shower Facilities
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- There is step-free level access to the shower facilities.
- There is a fixed height shower head.
- The shower controls are lever mixer.
- There is no shower seat.
Spa Facilities (Thermal Suite - Lower Floor)
- The spa is located on the lower floor.
- Facilities available include; a swimming pool, a steam room and saunas.
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Sauna
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- The sauna surveyed is located to the right before the swimming pool.
- The most accessible route to the sauna has slight ramps or slopes, manual doors and doors permanently held open.
- There is written text signage on or near the door.
- There is step-free level access into the sauna.
- There is a single manual door with a low visual contrast.
- The door opens towards you.
- The width of the opening is 78cm.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a push button emergency alarm.
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Steam Room
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- The steam room surveyed is located to the left before the swimming pool.
- The most accessible route to the steam room has slight ramps or slopes, manual doors and doors permanently held open.
- There is written text signage on or near the door.
- There is step-free level access into the steam room.
- There is a single manual door with a low visual contrast.
- The door opens towards you.
- The width of the opening is 78cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a push button emergency alarm.
- There are similar doors to access the snow room near the steam room and salt room near the swimming pool.
Pool (Lower Floor)
- This is an indoor swimming pool.
- There is step-free level access throughout this area.
- Access throughout this area may include slippery surfaces.
- Seating available around the pool includes: sun loungers.
- There is an emergency alarm at poolside.
- Lighting levels vary due to the size of the space.
- Access into the water is via steps.
- There are 8 steps with a handrail on the left going down.
- The handrail is not easy to grip.
- The handrail covers the flight of the steps throughout its length.
- The step markings are not clearly visible.
- The pool is not staffed and does not have a lifeguard.
- Additional facilities include: a jacuzzi and poolside showers.
- There are similar steps leading down to the jacuzzi pool.