Access Guide
Overview
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About
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- Facilities available in the venue include: meeting rooms, toilets with adaptations and standard toilets.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is on-street Blue Badge Bay parking and on-street standard parking.
- The name of the nearest car park is St James Quarter.
- View information on St James Quarter Car Park (opens new tab) .
- The nearest train station is Edinburgh Waverley.
- The nearest tram stop is St Andrew Square.
- The nearest bus station is Edinburgh.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: the Forth Wing corridor beyond reception, and the Hanover Suite.
- The following areas have stepped access: the Forth View Suite outdoor terrace area.
- Access throughout may include doors permanently held open and narrow aisles.
- The basement, ground and level 5 can be accessed via a standard lift, a platform lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- View more information on borrowing or hiring equipment (opens new tab).
- British Sign Language interpreters can be provided on request.
- Documents are available in the following formats: different languages and audio.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Facilities/services include: Wi-Fi and phone charging points.
- Staff receive the following training: Disability Awareness Training.
- Related Access Guides View
Toilet and Changing Facilities
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Toilet Facilities
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- There are 3 toilets with adaptations.
- Toilets with adaptations are located off the Forth Wing corridor beyond reception, on the basement level via the Burr & Co platform lift, and to the rear of level 5.
- The transfer space varies between left and right in the toilets with adaptations.
- The male and female toilet facilities are located on the basement level near the Princes/Dundas Rooms and Hanover Suite.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the basement level toilet with adaptations.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street designated Blue Badge parking and standard parking is available.
- The on-street designated Blue Badge parking bays are located in George Street.
- The Blue Badge bays are clearly marked and signposted.
Entrance (Main)
- This entrance is located at the front of the hotel.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There is a bell at a height of 78cm.
- There is a single manual door at this entrance.
- The door opens towards you.
- The width of the opening is 100cm.
- The door has a high visual contrast.
- There is step-free level access as you enter.
Getting Around The Building
- The following areas have step-free access via lift and ramps/slopes: the Hanover Suite on the basement level and the rear Forth Wing corridor leading to the Rose / Andrew Rooms and lifts to the Forth View Suite.
- The basement floor is accessed via the Burr & Co platform lift or the stairs.
- The Forth Wing meeting rooms are accessed via the Forth Wing lift or stairs.
- Access throughout the building may include doors permanently held open and narrow walkways.
- Some flooring is shiny and patterned.
- There is a low visual contrast between the walls and floor in all walkways.
- Some of the walls have a reflective finish.
- There is background noise in some areas of the venue.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in resting areas includes: armchairs and sofas.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable in some areas.
Room (Library)
- The room is located to the left after you enter.
- The distance from the main entrance is 20m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a high visual contrast.
- The doors opens outwards.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is patterned.
- The walls and floor visual contrast varies between low and high.
- There is not a hearing assistance system.
- Additional facilities/services include: a television with subtitles.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable.
- The layout of the room and facilities in the room varies depending on the function or event taking place.
Lift (Burr & Co)
- The lift surveyed is located just inside Burr & Co, near the upper ground floor steps.
- This lift is a platform lift.
- The distance from the main entrance is 30m.
- The most accessible route to the lift has step-free level access.
- The ground, basement and upper ground are accessed by this lift.
- The lift door has a low visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a medium colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 103cm (width) x 146cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a high colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- The button needs to be pressed constantly when in use.
- Internally the lift has: a separate door to exit, a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Stairs
- The stairs surveyed are located to the left as you enter from the main entrance.
- Levels G, 1, 2, 4 and 5 can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are unmarked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails do not cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There are several staircases throughout the building covering all levels.
Toilet with Adaptations (Rear Corridor - Left Hand Transfer)
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Access
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- The toilet surveyed is located to the rear right after you enter, beyond reception.
- The distance from the main entrance is 30m.
- The most accessible route to the toilet has a slight ramp or slope.
- There is step-free level access into the facility.
- There is tactile and pictorial signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The width of the door opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 155cm (width) x 235cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 73cm (from the side of the toilet pan).
- There is a push button flush for the toilet.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 44cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 47cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a medium visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 89cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 100cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- The cubicle has a nappy/incontinence items bin, a sanitary bin and a pedal bin.
- There is one coat hook.
- The coat hook is 165cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Toilet with Adaptations (Basement Level - Right Hand Transfer)
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Access
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- The toilet surveyed is located on the basement level, to the left from the Burr & Co platform lift.
- The distance from the platform lift is 5m.
- The most accessible route to the toilet has step-free level access and a lift.
- There is step-free level access into the facility.
- There is tactile and pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 93cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 178cm (width) x 169cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 111cm (from the side of the toilet pan).
- There is a push button flush for the toilet.
- There is no horizontal grab rail for the toilet.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 41cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 48cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 78cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a medium visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 89cm from the floor.
- There are paper towels for drying hands.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 90cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 156cm from the floor.
- The height of the baby change facility when in use is 91cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Room (Hanover Suite)
- The room is located on the basement level, to the right from the Burr & Co platform lift.
- The distance from the platform lift is 15m.
- The most accessible route to the room has a platform lift, slight ramps or slopes and doors permanently held open.
- There is written text signage on or near the door.
- There is step-free access via slope into the room.
- The slope has a steep gradient.
- There are double manual doors with a high visual contrast.
- The doors opens outwards.
- The width of the opening is 154cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is patterned.
- The walls and floor have a high visual contrast.
- There is not a hearing assistance system.
- Additional facilities/services include: a flashing fire alarm and a television with subtitles.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
- The layout of the room and facilities in the room varies depending on the function or event taking place.
Room (The Rose Room)
- The room is located down to the rear right of the hotel, before the Forth Wing lifts.
- The distance from the main entrance is 50m.
- The most accessible route to the room has a slight ramp or slope.
- There is tactile and written text signage on or near the door.
- There is step-free level access into the room.
- There is an entry system at a height of 105cm.
- There is a single manual door with a medium visual contrast.
- The door opens inwards.
- The width of the opening is 86cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is patterned.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a television with subtitles and a water dispenser.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- Lighting levels are adjustable.
Lift (Forth Wing)
- The lift surveyed is located down to the rear right of the building.
- The distance from the main entrance is 65m.
- The most accessible route to the lift has step-free level access and a slight ramp or slope.
- Levels 0, 1, 2, 3, 4, 5, 6 and 7 are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a medium visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 80cm.
- The internal dimensions of the lift are 141cm (width) x 132cm (depth).
- The internal lift control buttons have tactile markings and a medium visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing and a visual floor indicator.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There are other lifts available at this location which are of a similar size.
- The lift on the left offers an audible announcer.
Room (Forth View Suite)
- The room is located on level 5, to the rear from the Forth Wing lifts.
- The distance from the Forth Wing lifts is 30m.
- The most accessible route to the room has a lift and slight ramps or slopes.
- There is tactile and written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a low visual contrast.
- The door opens outwards.
- The width of the opening is 85cm.
- There is step-free level access throughout the room, this may include the use of a lift.
- The following areas have stepped access: the outdoor terrace seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor visual contrast varies between low and high.
- Seating available in the room includes: chairs with armrests, chairs without armrests and armchairs.
- Furniture available in the room includes: tables, coffee tables and long tables.
- Some surface heights are suitable for wheelchair users.
- The clear underside space of some surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a television with subtitles.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels vary due to the use of large glazed walls.
- Lighting levels are adjustable.
Toilet with Adaptations (Level 5 - Right Hand Transfer)
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Access
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- The toilet surveyed is located on level 5, round to the rear from the Forth Wing lifts.
- The distance from the Forth Wing lifts is 30m.
- The most accessible route to the toilet has a lift, slight ramps or slopes and narrow walkways.
- There is step-free level access into the facility.
- There is tactile and pictorial signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The width of the door opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 186cm (width) x 182cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 118cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 55cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin grab rail has a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 109cm from the floor.
- There are paper towels for drying hands.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 169cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.