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InterContinental Park Lane - Spa

One Hamilton Place, London, W1J 7QY

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Access Guide

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Overview

Toilet and Changing Facilities

Parking

  • Car Park View
    • The car park is located on the basement floor.
    • The car park is underground.
    • The car park surface consists of concrete.
    • The height of the restriction barrier is 380cm.
    • There is 1 designated Blue Badge parking bay available.
    • The Blue Badge bay is signposted and has markings which are faded.
    • The surveyed Blue Badge parking bay dimensions are 218cm (width) x 345cm (depth).
    • There are no hatched/marked zones.
    • The nearest designated bay is 12m from the car park lift.
    • The most accessible route from the Blue Badge parking has a lift, a slight ramp or slope and manual doors.
    • There is no dropped kerb from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors only.
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • Clearly presented parking signs are not available.
    • View information on parking policies/charges (opens new tab).
    • Guests must register their car at the hotel reception upon arrival.
      To get from the car park to the hotel reception, there is a slight ramp with a minimum width of 107cm.
      There is then a single, manual door that opens towards you to a width of 87cm.
  • Electric Vehicle Charging Points View
    • There are 4 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 218cm (width) x 345cm (depth).
    • The controls are not at a suitable height for a wheelchair user.
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • There is 1 electric vehicle charging point designated for Blue Badge holders.
    • The dimensions of the surveyed electric vehicle charging bay designated for Blue Badge holders are 218cm (width) x 345cm (depth).
    • The controls for the Blue Badge charging points are not at a suitable height for a wheelchair user.
    • The nozzle holster for the Blue Badge charging points is not at a suitable height for a wheelchair user.
    • The nearest Blue Badge charging point is 12m from the car park lift.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located in front of the hotel.
    • There is no dropped kerb from the drop-off point.

Entrance (Main Entrance)

  • This entrance is located on Hamilton Place.
  • The approach to the entrance has uneven surfaces and bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 176cm.
  • The doors have a low visual contrast.
  • There is a second set of double manual doors, however one door is locked.
  • The second door is permanently held open.
  • The width of the opening is 92cm.
  • The second set of doors have a low visual contrast.
  • There is step-free level access via lift as you enter.
  • The lift bypasses the steps.
  • There are 5 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are unmarked.

Lift (Main Entrance)

  • The lift surveyed is located to the right as you enter from the main entrance.
  • This lift is a platform lift.
  • The distance from the main entrance is 6m.
  • The most accessible route to the lift has step-free level access.
  • The lift door has a high visual contrast.
  • The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 87cm.
  • The internal dimensions of the lift are 91cm (width) x 119cm (depth).
  • The internal lift control buttons have a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • The lift is slow moving and the button needs to be pressed constantly when in use.
  • Internally the lift has: a separate door to exit.
  • Lighting levels were low at the time of the survey.

Lift (Main)

  • The lift surveyed is located ahead and to the left after reception.
  • The distance from the main entrance lift is 36m.
  • The most accessible route to the lift has step-free level access.
  • Floors M, G, 1, 2, 3, 4, 5, 6, 7 and 8 are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 112cm.
  • The internal dimensions of the lift are 188cm (width) x 146cm (depth).
  • The internal lift control buttons have tactile markings and a low visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were low at the time of the survey.
  • There are other lifts available at this location which are of a similar size.
  • The key card scanner to activate the lift is at a height of 83cm.

Entrance (Spa)

  • This entrance is located on the first floor.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 170cm.
  • The doors have a low visual contrast.
  • There is step-free level access as you enter.

Reception

  • The reception is located ahead as you enter the spa.
  • The distance from the main lift is 10m.
  • There is step-free level access to reception.
  • The height of the reception desk is 110cm.
  • There is not a lowered section at the desk.
  • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • There is a portable hearing assistance system on request.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were low at the time of the survey.
  • Lighting levels are adjustable.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests, armchairs and sofas.
  • Furniture available in this area includes: coffee tables.

Getting Around The Building

  • There is step-free level access throughout the majority of areas.
  • There is stepped access to the steam room and the shower in the steam room.
  • Access throughout the building may include narrow walkways and narrow openings.
  • Some flooring is shiny.
  • The visual contrast between the walls and floor varies between low and high.
  • Some of the walls have a reflective finish.
  • There is background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels were low at the time of the survey.

Spa Facilities

  • The spa is located on the first floor of the hotel.
  • Facilities available include; a steam room, treatment rooms and a toilet with adaptations.
  • Steam Room View
    • The steam room surveyed is located at the end of the spa corridor and to the left.
    • The most accessible route to the steam room has step-free level access, doors permanently held open and narrow walkways.
    • There is tactile and numbered signage on or near the door.
    • There is stepped access into the steam room.
    • There is 1 step.
    • The step is unmarked.
    • The height of the step is not between 15cm and 18cm.
    • The height of the highest step is 10cm.
    • There is a single manual door with a high visual contrast.
    • The door opens towards you.
    • The width of the opening is 64cm.
    • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is no emergency alarm.

Standard Shower Facilities (Steam Room)

  • The standard shower facilities surveyed are located within the steam room.
  • The distance from the spa entrance is 26m.
  • The most accessible route has step-free level access, doors permanently held open and narrow walkways.
  • There is stepped access into the shower.
  • There is 1 step.
  • The step is unmarked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the highest step is 10cm.
  • The door opens inwards and has a low visual contrast.
  • The width of the door opening is 68cm.
  • Internally the door has a low visual contrast.
  • There is a detachable shower head.
  • The shower controls are twist turn mixer.
  • There is a shower seat.
  • There are grab rails for the shower.
  • Additional features include: a mirror.
  • Lighting levels were low at the time of the survey.

Room (Treatment Room 6)

  • The room is located towards the end of the spa corridor and to the left.
  • The distance from the spa entrance is 20m.
  • The most accessible route to the room has step-free level access, doors permanently held open and narrow walkways.
  • There is tactile and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a low visual contrast.
  • The door opens inwards.
  • The width of the opening is 73cm.
  • There is step-free level access throughout the room.
  • Furniture cannot be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: treatment tables/beds.
  • There is a portable hearing assistance system on request.
  • The hearing assistance system was tested and working at the time of the survey.
  • Additional facilities/services include: a wash basin.
  • There is background noise in this room.
  • Lighting levels were low at the time of the survey.
  • Lighting levels are adjustable.

Toilet with Adaptations (Right Hand Transfer)

  • Access View
    • The toilet surveyed is located immediately ahead at the end of the corridor.
    • The distance from the spa entrance is 20m.
    • The most accessible route to the toilet has step-free level access, doors permanently held open and narrow walkways.
    • There is step-free level access into the facility.
    • There is tactile and pictorial signage on or near the door.
    • The door opens outwards and has a low visual contrast.
    • The width of the door opening is 73cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a medium visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 148cm (width) x 232cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 80cm (from the side of the toilet pan).
    • There is a push button flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has varying visual contrasts.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has varying visual contrasts.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 92cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 70cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a medium visual contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 86cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 165cm from the floor.
    • The walls and floor have a low visual contrast.
    • Lighting levels were low at the time of the survey.