You are on Overview. Skip to the next section.

Overview

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• About View
  • Facilities available in the venue include: meeting rooms, a business centre, and a ballroom.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • There is a drop-off point and a taxi rank.
  • The nearest train station is Victoria.
  • The nearest underground station is Hyde Park Corner.
  • The nearest bus station is Victoria.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • The Blue Badge parking is chargeable.
• Getting In and Around View
  • There is step-free level access via lift at the most accessible entrance.
  • There is step-free level access throughout.
  • Access throughout may include doors permanently held open.
  • Floors M, G, 1, 2, 3, 4, 5, 6, 7 and 8 can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is a portable hearing assistance system on request.
  • You can borrow or hire the following equipment: a manual wheelchair, an electric wheelchair, walking aids and an electric scooter.
  • British Sign Language interpreters can be provided on request.
  • Documents are available in the following formats: large print (on request), different languages (on request) and audio (on request).
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Facilities/services include: Wi-Fi and phone charging points.
• Related Access Guides View
  • View information on InterContinental Park Lane (opens new tab) .
  • View information on InterContinental Park Lane - Spa (opens new tab) .

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located towards the end of the corridor and to the right.
  • The toilet with adaptations has a left hand transfer space.
  • The male and female step-free toilet facilities are located at the rear of the ballroom, next to the cloakroom.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located within the toilet with adaptations.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located on the basement floor.
  • The car park is underground.
  • The car park surface consists of concrete.
  • The height of the restriction barrier is 380cm.
  • There is 1 designated Blue Badge parking bay available.
  • The Blue Badge bay is signposted and has markings which are faded.
  • The surveyed Blue Badge parking bay dimensions are 218cm (width) x 345cm (depth).
  • There are no hatched/marked zones.
  • The nearest designated bay is 12m from the car park lift.
  • The most accessible route from the Blue Badge parking has a lift, a slight ramp or slope and manual doors.
  • There is no dropped kerb from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for visitors only.
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • Clearly presented parking signs are not available.
  • View information on parking policies/charges (opens new tab).
  • Guests must register their car at the hotel reception upon arrival.
    To get from the car park to the hotel reception, there is a slight ramp with a minimum width of 107cm.
    There is then a single, manual door that opens towards you to a width of 87cm.
• Electric Vehicle Charging Points View
  • There are 4 electric vehicle charging points.
  • The dimensions of the surveyed electric vehicle charging bay are 218cm (width) x 345cm (depth).
  • The controls are not at a suitable height for a wheelchair user.
  • The nozzle holster is not at a suitable height for a wheelchair user.
  • There is 1 electric vehicle charging point designated for Blue Badge holders.
  • The dimensions of the surveyed electric vehicle charging bay designated for Blue Badge holders are 218cm (width) x 345cm (depth).
  • The controls for the Blue Badge charging points are not at a suitable height for a wheelchair user.
  • The nozzle holster for the Blue Badge charging points is not at a suitable height for a wheelchair user.
  • The nearest Blue Badge charging point is 12m from the car park lift.
• Drop-off Point View
  • There is a designated drop-off point available.
  • The designated drop-off point is located in front of the hotel.
  • There is no dropped kerb from the drop-off point.

You are on Entrance (Main Entrance). Skip to the next section.

Entrance (Main Entrance)

• This entrance is located on Hamilton Place.
• The approach to the entrance has uneven surfaces and bollards.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double manual doors at this entrance.
• The doors are permanently held open.
• The width of the opening is 176cm.
• The doors have a low visual contrast.
• There is a second set of double manual doors, however one door is locked.
• The second door is permanently held open.
• The width of the opening is 92cm.
• The second set of doors have a low visual contrast.
• There is step-free level access via lift as you enter.
• The lift bypasses the steps.
• There are 5 steps with handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The steps are unmarked.

You are on Lift (Main Entrance). Skip to the next section.

Lift (Main Entrance)

• The lift surveyed is located to the right as you enter from the main entrance.
• This lift is a platform lift.
• The distance from the main entrance is 6m.
• The most accessible route to the lift has step-free level access.
• The lift door has a high visual contrast.
• The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 87cm.
• The internal dimensions of the lift are 91cm (width) x 119cm (depth).
• The internal lift control buttons have a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• The lift is slow moving and the button needs to be pressed constantly when in use.
• Internally the lift has: a separate door to exit.
• Lighting levels were low at the time of the survey.

You are on Lift (Main). Skip to the next section.

Lift (Main)

• The lift surveyed is located ahead and to the left after reception.
• The distance from the main entrance lift is 36m.
• The most accessible route to the lift has step-free level access.
• Floors M, G, 1, 2, 3, 4, 5, 6, 7 and 8 are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a medium visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 112cm.
• The internal dimensions of the lift are 188cm (width) x 146cm (depth).
• The internal lift control buttons have tactile markings and a low visual contrast.
• Some of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
• Lighting levels were low at the time of the survey.
• There are other lifts available at this location which are of a similar size.
• The key card scanner to activate the lift is at a height of 83cm.

You are on Entrance (External Ballroom Entrance). Skip to the next section.

Entrance (External Ballroom Entrance)

• This entrance is located on Hamilton Place.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via slope at the entrance.
• The slope has a slight gradient.
• There are double manual doors at this entrance.
• The doors open towards you.
• The width of the opening is 124cm.
• The doors have a low visual contrast.
• There is a second set of double manual doors.
• The second set of doors open away from you.
• The width of the opening is 186cm.
• The second set of doors have a low visual contrast.
• There is step-free level access as you enter.

You are on Stairs (External Ballroom Entrance). Skip to the next section.

Stairs (External Ballroom Entrance)

• The stairs surveyed are located ahead after you enter.
• The mezzanine and ground floors can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are unmarked and have a central handrail.
• The handrail is easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrail extends horizontally beyond the first and last step.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 11cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Reception (Business Centre). Skip to the next section.

Reception (Business Centre)

• The reception is located to the right as you exit the main lift on the mezzanine floor.
• The distance from the main lift is 11m.
• There is step-free level access to reception.
• The height of the reception desk is 85cm.
• There is a lowered section at the desk.
• The height of the lowered section is 76cm.
• There is a portable hearing assistance system on request.
• The hearing assistance system was tested and working at the time of the survey.
• There is no (or very little) background noise in this area.
• Some flooring is shiny and patterned.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• Lighting levels are adjustable.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests.
• Furniture available in this area includes: tables.
• Some tables are fixed.

You are on Room (Business Centre). Skip to the next section.

Room (Business Centre)

• The room is located on the mezzanine floor, to the left of the business centre reception.
• The distance from the main lift is 14m.
• The most accessible route to the room has step-free level access, a lift and narrow walkways.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a key fob/card reader at a height of 116cm.
• There is a single manual door with a low visual contrast.
• The door is permanently held open.
• The width of the opening is 85cm.
• There is a small raised threshold in the doorway.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is patterned.
• The walls and floor visual contrast varies between low and high.
• Seating available in the room includes: chairs with armrests.
• Furniture available in the room includes: desks.
• Some surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is a portable hearing assistance system on request.
• The hearing assistance system was tested and working at the time of the survey.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• Lighting levels are adjustable.

You are on Getting Around The Building. Skip to the next section.

Getting Around The Building

• There is step-free level access throughout all areas.
• Access throughout the building may include doors permanently held open.
• The flooring is patterned.
• There is a high visual contrast between the walls and floor in all areas.
• There is background noise in this area which varies depending on the function/event.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in resting areas includes: armchairs, sofas and benches.
• Lighting levels vary due to the size of the space.
• Lighting levels are adjustable in some areas.
• There is a counter in the cloakroom at the rear of the ballroom seating area.
  The height of the counter is 98cm.

You are on Room (Piccadilly - Covent Garden). Skip to the next section.

Room (Piccadilly - Covent Garden)

• The room is located at the end of the mezzanine floor corridor and to the left.
• The distance from the main lift is 36m.
• The most accessible route to the room has step-free level access and a lift.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a key fob/card reader at a height of 116cm.
• There are double manual doors with a high visual contrast.
• One of the doors was locked at the time of the survey.
• The door opens outwards.
• The width of the opening is 85cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is patterned.
• The walls and floor visual contrast varies between low and high.
• There is a portable hearing assistance system on request.
• The hearing assistance system was tested and working at the time of the survey.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels vary due to the use of large glazed walls.
• Lighting levels are adjustable.
• This room is one of 5 similar 'Piccadilly' meeting rooms.
  The layout of the room and facilities in the room varies depending on the function or event taking place.

You are on Room (Park Lane - Portobello). Skip to the next section.

Room (Park Lane - Portobello)

• The room is located on the mezzanine floor, along the corridor and to the right.
• The distance from the main lift is 64m.
• The most accessible route to the room has step-free level access and a lift.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a key fob/card reader at a height of 138cm.
• There are double manual doors with a high visual contrast.
• The doors opens outwards.
• The width of the opening is 133cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is patterned.
• The walls and floor have a high visual contrast.
• There is a portable hearing assistance system on request.
• The hearing assistance system was tested and working at the time of the survey.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels vary due to the size of the space.
• Lighting levels are adjustable.
• This room is one of 6 similar 'Park Lane' rooms that can all be opened up into one large conference space.
  The layout of the room and facilities in the room varies depending on the function or event taking place.

You are on Room (Ballroom). Skip to the next section.

Room (Ballroom)

• The room is located on the mezzanine floor.
• The distance from the main lift is 74m.
• The most accessible route to the room has step-free level access, a lift and doors permanently held open.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors with a high visual contrast.
• The doors are permanently held open.
• The width of the opening is 172cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is patterned.
• The walls and floor have a high visual contrast.
• There is a portable hearing assistance system on request.
• The hearing assistance system was tested and working at the time of the survey.
• There is no (or very little) background noise in this room.
• Lighting levels vary due to the size of the space.
• Lighting levels are adjustable.
• The layout of the room and facilities in the room varies depending on the function or event taking place.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

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• Access View
  • The toilet surveyed is located towards the end of the corridor and to the right.
  • The distance from the main lift is 70m.
  • The most accessible route to the toilet has step-free level access, a lift and doors permanently held open.
  • There is step-free level access into the facility.
  • There is tactile and pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 93cm.
  • The door has a lever twist lock.
  • Internally the door has a low visual contrast.
  • There is a grab rail on the internal door with a low visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 170cm (width) x 234cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 84cm (from the side of the toilet pan).
  • There is a push button flush for the toilet.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a low visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 46cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 45cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a low visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 94cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 107cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
  • There are multiple coat hooks.
  • The coat hooks are 79cm and 174cm from the floor.
  • The height of the baby change facility when in use is 108cm.
  • The walls and floor have a low visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.