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Access Guide

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Accommodation Overview

  • About View
    • There are 449 bedrooms in total.
    • There is step-free level access to all bedrooms.
    • There are 9 bedrooms with adaptations.
    • Mobile hoists can be hired on request.
    • All of the bedrooms with adaptations have adjoining rooms.
    • 3 bedrooms with adaptations have an ensuite with a wheel-in shower.
    • 6 bedrooms with adaptations have an ensuite with a bath.
    • Dogs are welcomed at this venue.
    • Shared facilities include: toilets.
    • There is a dog policy at the hotel that can be found on the hotel website.
      Guests should check with the hotel before bringing dogs.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access via lift at the most accessible entrance.
    • There is step-free level access throughout, this may include the use of a lift.
    • The following areas have step-free access via ramps or slopes: the gym.
    • The following areas have stepped access: the ground floor standard toilets.
    • Access throughout may include doors permanently held open.
    • Floors B, M, G, 1, 2, 3, 4, 5, 6, 7 and 8 can be accessed via a standard lift.
  • Getting Help and Assistance View
    • There is seating available.
    • There is a portable hearing assistance system on request.
    • You can borrow or hire the following equipment: a manual wheelchair, an electric wheelchair, walking aids, an electric scooter, a deaf alert system, vibrating pillows, bed raisers, portable hoists, panic alarm, bath steps, bath mats, raised toilet seats, shower chairs, over bed tables, standing frames and mobility scooter charging facilities.
    • British Sign Language interpreters can be provided on request.
    • The alternative formats documents can be provided in include: Large print (on request), different languages (on request) and audio (on request).
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
  • Related Access Guides View

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located by the Wellington Lounge and in the gym.
    • All toilets with adaptations have a left hand transfer space.
    • The male and female toilet facilities are located at the rear of the ground floor, there is stepped access only to the toilets.

Parking

  • Car Park View
    • The car park is located on the basement floor.
    • The car park is underground.
    • The car park surface consists of concrete.
    • The height of the restriction barrier is 380cm.
    • There is 1 designated Blue Badge parking bay available.
    • The Blue Badge bay is signposted and has markings which are faded.
    • The surveyed Blue Badge parking bay dimensions are 218cm (width) x 345cm (depth).
    • There are no hatched/marked zones.
    • The nearest designated bay is 12m from the car park lift.
    • The most accessible route from the Blue Badge parking has a lift, a slight ramp or slope and manual doors.
    • There is no dropped kerb from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors only.
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • Clearly presented parking signs are not available.
    • View information on parking policies/charges (opens new tab).
    • Guests must register their car at the hotel reception upon arrival.
      To get from the car park to the hotel reception, there is a slight ramp with a minimum width of 107cm.
      There is then a single, manual door that opens towards you to a width of 87cm.
  • Electric Vehicle Charging Points View
    • There are 4 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 218cm (width) x 345cm (depth).
    • The controls are not at a suitable height for a wheelchair user.
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • There is 1 electric vehicle charging point designated for Blue Badge holders.
    • The dimensions of the surveyed electric vehicle charging bay designated for Blue Badge holders are 218cm (width) x 345cm (depth).
    • The controls for the Blue Badge charging points are not at a suitable height for a wheelchair user.
    • The nozzle holster for the Blue Badge charging points is not at a suitable height for a wheelchair user.
    • The nearest Blue Badge charging point is 12m from the car park lift.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located in front of the hotel.
    • There is no dropped kerb from the drop-off point.

Entrance (Main Entrance)

  • This entrance is located on Hamilton Place.
  • The approach to the entrance has uneven surfaces and bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 176cm.
  • The doors have a low visual contrast.
  • There is a second set of double manual doors, however one door is locked.
  • The second door is permanently held open.
  • The width of the opening is 92cm.
  • The second set of doors have a low visual contrast.
  • There is step-free level access via lift as you enter.
  • The lift bypasses the steps.
  • There are 5 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are unmarked.

Lift (Main Entrance)

  • The lift surveyed is located to the right as you enter from the main entrance.
  • This lift is a platform lift.
  • The distance from the main entrance is 6m.
  • The most accessible route to the lift has step-free level access.
  • The lift door has a high visual contrast.
  • The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 87cm.
  • The internal dimensions of the lift are 91cm (width) x 119cm (depth).
  • The internal lift control buttons have a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • The lift is slow moving and the button needs to be pressed constantly when in use.
  • Internally the lift has: a separate door to exit.
  • Lighting levels were low at the time of the survey.

Lift (to Car Park)

  • The lift surveyed is located to the right of reception.
  • The distance from the main entrance lift is 5m.
  • The most accessible route to the lift has step-free level access.
  • The ground and basement floors are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 82cm.
  • The internal dimensions of the lift are 116cm (width) x 119cm (depth).
  • The internal lift control buttons have tactile markings and a medium visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
  • Lighting levels were low at the time of the survey.

Reception

  • The reception is located ahead as you enter.
  • The distance from the main entrance lift is 12m.
  • There is step-free level access to reception.
  • The height of the reception desk is 112cm.
  • There is not a lowered section at the desk.
  • The reception has patterned/distracting backgrounds.
  • There is a portable hearing assistance system on request.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny and patterned.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Counter (Concierge)

  • The counter is located ahead and to the left after you enter.
  • The distance from the main entrance lift is 15m.
  • There is step-free level access to the counter.
  • The height of the counter is 112cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds.
  • There is a portable hearing assistance system on request.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is background noise in this area.
  • Some flooring is shiny and patterned.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs without armrests and sofas.
  • Furniture available in this area includes: desks.
  • The desk is fixed.

Getting Around The Building

  • There is step-free level access throughout all areas.
  • Access throughout the building may include manual doors and doors permanently held open.
  • Some flooring is shiny and patterned.
  • The visual contrast between the walls and floor varies between low and high.
  • Some of the walls have a reflective finish.
  • There is background noise in some areas of the venue.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is not consistent throughout.
  • Seating available in resting areas includes: chairs with armrests, armchairs, sofas and benches.
  • Lighting levels vary due to the size of the space.

Eating and Drinking (Theo Randall)

  • Location and Access View
    • Theo Randall is located to the right as you exit the main entrance lift.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
    • There are double automatic doors with a low visual contrast.
    • The doors open by sliding.
    • The width of the opening is 135cm.
  • Service View
    • This area has buffet counters, staff who can provide assistance with ordering and numerous seating options.
    • Full table service is available.
    • Menus are handheld, online and displayed on the counter.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws.
    • There is a portable hearing assistance system on request.
    • The hearing assistance system was tested and working at the time of the survey.
  • Order and Payment View
    • The buffet counter was surveyed.
    • The counter is located to the left as you enter.
    • There is step-free level access to the counter.
    • The height of the counter is 116cm.
    • There is not a lowered section at the counter.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is patterned.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs with armrests and benches.
    • Furniture available in this area includes: tables.
    • Some chairs are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary due to the size of the space.

Eating and Drinking (Arch Bar)

  • Location and Access View
    • Arch Bar is located to the left of reception, adjacent to the lift lobby.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Service View
    • This area has a bar where food and drink can be ordered, staff who can provide assistance with ordering and designated seating.
    • Full table service is available.
    • Menus are handheld, online and available in large print.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is a portable hearing assistance system on request.
    • The hearing assistance system was tested and working at the time of the survey.
    • Braille menus can be ordered in with notice.
  • Order and Payment View
    • The bar was surveyed.
    • There is step-free level access to the counter.
    • The height of the counter is 114cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds and windows.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny and patterned.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs without armrests, armchairs and sofas.
    • Furniture available in this area includes: tables and coffee tables.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.

Eating and Drinking (Wellington Lounge)

  • Location and Access View
    • The Wellington Lounge is located to the left of reception, adjacent to the Arch Bar.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Service View
    • This area has staff who can provide assistance with ordering and numerous seating options.
    • Full table service is available.
    • Menus are handheld and online.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is a portable hearing assistance system on request.
    • The hearing assistance system was tested and working at the time of the survey.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The flooring is patterned.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and sofas.
    • Furniture available in this area includes: tables and coffee tables.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.

Toilet with Adaptations (Ground Floor - Left Hand Transfer)

  • Access View
    • The toilet surveyed is located at the rear of the ground floor, near the Wellington Lounge.
    • The distance from the main entrance lift is 88m.
    • The most accessible route to the toilet has step-free level access and doors permanently held open.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 85cm.
    • The door has a lever twist lock.
    • Internally the door has a low visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 198cm (width) x 210cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 136cm (from the side of the toilet pan).
    • There is a push button flush on the wall above the cistern.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 58cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 71cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 92cm from the floor.
    • There are paper towels for drying hands.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 125cm from the floor.
    • The height of the baby change facility when in use is 83cm.
    • The walls and floor have a low visual contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Lift (Main)

  • The lift surveyed is located ahead and to the left after reception.
  • The distance from the main entrance lift is 36m.
  • The most accessible route to the lift has step-free level access.
  • Floors M, G, 1, 2, 3, 4, 5, 6, 7 and 8 are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 112cm.
  • The internal dimensions of the lift are 188cm (width) x 146cm (depth).
  • The internal lift control buttons have tactile markings and a low visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were low at the time of the survey.
  • There are other lifts available at this location which are of a similar size.
  • The key card scanner to activate the lift is at a height of 83cm.

Gym

  • The gym is located on the first floor.
  • There is step-free access via slope into the gym.
  • The slope has a slight gradient.
  • There is a single manual door with a low visual contrast.
  • The door opens away from you.
  • The width of the opening is 84cm.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: free weights area and medicine ball area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The gym is not staffed.
  • Some flooring is shiny.
  • The walls and floor have a low visual contrast.
  • There is some clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes free weights and cable resistance machines.
  • There is a portable hearing assistance system on request.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Lighting levels were low at the time of the survey.
  • The key card scanner to access the gym is at a height of 107cm.

Toilet with Adaptations (Gym - Left Hand Transfer)

  • Access View
    • The toilet surveyed is located in the far right corner of the gym.
    • The distance from the gym entrance is 18m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is tactile, pictorial and written text signage on or near the door.
    • The door opens outwards and has a low visual contrast.
    • The width of the door opening is 74cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a medium visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 192cm (width) x 263cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 114cm (from the side of the toilet pan).
    • There is a push button flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has varying visual contrasts.
    • The toilet seat is 46cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 90cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 70cm from the floor.
    • The wash basin has a sensor tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rail has a medium visual contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There are paper towels for drying hands.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium visual contrast.
    • The hand dryer is 78cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a low visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Bedroom and Ensuite with Adaptations (Room 254 - Suite)

  • Bedroom Access View
    • The bedroom surveyed is located on the second floor.
    • The distance from the main lift is 60m.
    • The most accessible route to the bedroom has step-free level access and a lift.
    • There is step-free level access into the bedroom.
    • There is tactile and numbered signage on or near the door.
    • There is a key fob/card reader at a height of 113cm.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 86cm.
  • Bedroom Features View
    • The bedroom has a double bed.
    • The top of the mattress is 55cm from the floor.
    • The space under the bed is 5cm from the floor.
    • There is not room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
    • The following is available in this bedroom: a chair with armrests, a sofa, bedside plug sockets, a coffee table, a desk, a TV with subtitles and a flashing fire alarm.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • Lighting levels were low at the time of the survey.
    • Lighting levels are adjustable.
    • This bedroom has an adjoining room.
    • The suite is divided into a living and bedroom space.
      The opening between the spaces is 100cm wide.
  • Ensuite Access View
    • There is step-free access via slope into the ensuite.
    • The slope has a slight gradient.
    • The ensuite door opens outwards and has a high visual contrast.
    • The width of the door opening to the ensuite is 87cm.
    • Internally the door has a low visual contrast.
    • There is not a grab rail on the internal door.
  • Ensuite Dimensions and Features View
    • The dimensions of the ensuite are 345cm (width) x 270cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 78cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 46cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 49cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 70cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The ensuite has a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 105cm and 140cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
    • The ensuite has a wheel-in shower.
    • There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever.
    • There is a flip-down shower seat.
    • The shower seat is 47cm from the floor.
    • There are grab rails and dropdown rails for the shower.
    • The shower grab rails have a low visual contrast.
    • The shower dropdown rails have a low visual contrast.
    • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
    • There is also a fixed overhead shower head.

Bedroom and Ensuite with Adaptations (Room 282 - Lowered Bath)

  • Bedroom Access View
    • The bedroom surveyed is located on the second floor.
    • The distance from the main lift is 48m.
    • The most accessible route to the bedroom has a lift and step-free level access.
    • There is step-free level access into the bedroom.
    • There is tactile and numbered signage on or near the door.
    • There is a key fob/card reader at a height of 114cm.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 75cm.
  • Bedroom Features View
    • The bedroom has a double bed.
    • The top of the mattress is 60cm from the floor.
    • The space under the bed is 5cm from the floor.
    • Furniture can be moved to enable a manoeuvring space next to the bed (150cm x 150cm).
    • The following is available in this bedroom: a chair with armrests, an armchair, bedside plug sockets, a coffee table, a desk, a TV with subtitles and a flashing fire alarm.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
    • Lighting levels are adjustable.
    • This bedroom has an adjoining room.
  • Ensuite Access View
    • There is step-free level access into the ensuite.
    • The ensuite door opens outwards and has a high visual contrast.
    • The width of the door opening to the ensuite is 84cm.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Ensuite Dimensions and Features View
    • The dimensions of the ensuite are 205cm (width) x 107cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 140cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 45cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 55cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The ensuite has a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
    • The ensuite has a lowered bath.
    • The height of the side of the bath from floor level is 48cm.
    • The bath controls are lever mixer.

Bedroom and Ensuite with Adaptations (Room 478 - Wheel-in Shower)

  • Bedroom Access View
    • The bedroom surveyed is located on the fourth floor.
    • The distance from the main lift is 12m.
    • The most accessible route to the bedroom has a lift and step-free level access.
    • There is step-free level access into the bedroom.
    • There is tactile and numbered signage on or near the door.
    • There is a key fob/card reader at a height of 110cm.
    • The door opens inwards and has a low visual contrast.
    • The width of the door opening is 80cm.
  • Bedroom Features View
    • The bedroom has a double bed.
    • The top of the mattress is 58cm from the floor.
    • The space under the bed is 12cm from the floor.
    • There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
    • The following is available in this bedroom: a chair without armrests, wardrobes for seated users, bedside plug sockets, a coffee table, a desk, a TV with subtitles and a flashing fire alarm.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • Lighting levels were low at the time of the survey.
    • Lighting levels are adjustable.
    • This bedroom has an adjoining room.
  • Ensuite Access View
    • There is step-free access via slope into the ensuite.
    • The slope has a steep gradient.
    • The ensuite door opens outwards and has a high visual contrast.
    • The width of the door opening to the ensuite is 87cm.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Ensuite Dimensions and Features View
    • The dimensions of the ensuite are 170cm (width) x 270cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 205cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • There is no horizontal grab rail for the toilet.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 90cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 80cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The ensuite has a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 120cm and 150cm from the floor.
    • The walls and floor have a low visual contrast.
    • Lighting levels were low at the time of the survey.
    • Lighting levels are adjustable.
    • The ensuite has a wheel-in shower.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever.
    • There is a flip-down shower seat.
    • The shower seat is 48cm from the floor.
    • There are grab rails and dropdown rails for the shower.
    • The shower grab rails have a low visual contrast.
    • The shower dropdown rails have a low visual contrast.
    • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
    • There is also a fixed overhead shower head.