You are on Accommodation Overview. Skip to the next section.

Accommodation Overview

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• About View
  • There are 199 bedrooms in total.
  • There is step-free level access to all bedrooms.
  • There are more than 10 bedrooms with adaptations.
  • There is step-free level access to all bedrooms with adaptations.
  • Some of the bedrooms with adaptations have adjoining rooms.
  • More than 10 bedrooms with adaptations have an ensuite with a wheel-in shower.
  • 1 bedroom with adaptations has an ensuite with a bath.
  • Dogs are welcomed at this venue.
  • Shared facilities include: toilets.
• Parking and Public Transport View
  • The venue shares a car park which has Blue Badge parking available.
  • There is a drop-off point.
  • The nearest parking is located on Victoria Way.
  • View information on Victoria Place Woking Car Park - Red (opens new tab) .
  • The nearest train station is Woking.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Access throughout may include manual doors.
  • The ground and sixth to twenty second floor can be accessed via a standard lift.
• Getting Help and Assistance View
  • There is seating available.
  • There is a fixed hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair, a deaf alert system, vibrating pillows, bed raisers, bath steps, bath mats, raised toilet seats, medication fridge and shower chairs.
  • The alternative formats documents can be provided in include: large print.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Staff receive the following training: accessibility training.
• Related Access Guides View
  • View information on Hilton Woking - Meetings and Events (opens new tab) .

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 4 toilets with adaptations.
  • Toilets with adaptations are located on the ground floor, seventh floor, twenty first floor and twenty second floor.
  • The transfer space varies between left and right in the toilets with adaptations.
  • The male and female step-free toilet facilities are located on the ground floor, seventh floor, twenty first floor and twenty second floor.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located within the toilet with adaptations on the ground and seventh floors.

You are on Parking (Victoria Place Woking Car Park - Red). Skip to the next section.

Parking (Victoria Place Woking Car Park - Red)

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• Car Park View
  • The car park is located on Victoria Way.
  • The car park is multi-storey.
  • The car park surface consists of concrete.
  • The height of the restriction barrier is 210cm.
  • There are 15+ designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 488cm (depth).
  • There is a marked zone to both sides and rear.
  • The width of the marked zone is 134cm.
  • The nearest designated bay is 86m from the car park entrance.
  • The most accessible route from the Blue Badge parking has step-free level access.
  • There is no dropped kerb from the designated Blue Badge parking.
• Charges and Restrictions View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Clearly presented parking signs are available.
  • Payment machines are located on the ground floor of Victoria Place Shopping Centre.
  • There is a payment machine with controls at a suitable height for a wheelchair user.
  • There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
  • View information on parking policies/charges (opens new tab).
• Electric Vehicle Charging Points View
  • There are more than 50 electric vehicle charging points.
  • The dimensions of the surveyed electric vehicle charging bay are 228cm (width) x 478cm (depth).
  • The controls are at a suitable height for a wheelchair user.
  • The charging points require tap and pay (contactless payment).
  • There are more than 20 electric vehicle charging points designated for Blue Badge holders.
  • The dimensions of the surveyed electric vehicle charging bay designated for Blue Badge holders are 230cm (width) x 488cm (depth).
  • The controls for the Blue Badge charging points are at a suitable height for a wheelchair user.
  • The charging points designated for Blue Badge holders require tap and pay (contactless payment).
  • The nearest Blue Badge charging point is 84m from the car park entrance.
• Drop-off Point View
  • There is a designated drop-off point available.
  • The designated drop-off point is located in front of the hotel by the concierge entrance.
  • There is a dropped kerb without tactile paving from the drop-off point.

You are on Drop-off Point. Skip to the next section.

Drop-off Point

• There is a designated drop-off point available.
• The designated drop-off point is located on the ground floor, in front of the concierge entrance.
• There is a dropped kerb without tactile paving from the drop-off point.

You are on Entrance (Concierge Entrance). Skip to the next section.

Entrance (Concierge Entrance)

• This entrance is located on Victoria Way.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is step-free level access as you enter.
• This entrance was out of use at the time of the survey.

You are on Counter (Ground Floor - Concierge). Skip to the next section.

Counter (Ground Floor - Concierge)

• The counter is located on the ground floor, beyond the concierge entrance.
• The distance from the concierge entrance is 8m.
• There is step-free level access to the counter.
• The height of the counter is 107cm.
• There is not a lowered section at the counter.
• The counter has patterned/distracting backgrounds.
• There is a fixed hearing assistance system which is not clearly signed.
• The hearing assistance system was tested and working at the time of the survey.
• There may be background noise in this area.
• Some flooring is patterned.
• Lighting levels vary due to the size of the space.
• Lighting levels are adjustable.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs without armrests, sofas and stools.
• Furniture available in this area includes: coffee tables.

You are on Toilet with Adaptations (Ground Floor - Next to the Concierge Counter). Skip to the next section.

Toilet with Adaptations (Ground Floor - Next to the Concierge Counter)

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• Access View
  • The toilet surveyed is located on the ground floor, to the right of the concierge counter.
  • The distance from the concierge entrance is 17m.
  • The most accessible route to the toilet has step-free level access and manual doors.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 93cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 154cm (width) x 368cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 88cm (from the side of the toilet pan).
  • There is a push button flush on the wall above the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a low visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 51cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • The wash basin has a sensor tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a low visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 93cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 121cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin.
  • There is one coat hook.
  • The coat hook is 146cm from the floor.
  • The height of the baby change facility when in use is 92cm.
  • The walls and floor have a low visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Changing Places (6th Floor - Right Hand Transfer). Skip to the next section.

Changing Places (6th Floor - Right Hand Transfer)

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• Location and Access View
  • The Changing Places facility surveyed is located on the 6th floor, to the rear of the lift.
  • The Changing Places toilet is in addition to other toilet facilities.
  • The distance from the lift is 16m.
  • The most accessible route to the Changing Places facility has step-free level access, a lift and doors permanently held open.
  • There is step-free level access into the facility.
  • There is tactile, pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 105cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
  • The dimensions of the facility are 290cm (width) x 398cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
• Toilet Details View
  • There is a lateral transfer space to the right as you face the toilet.
  • The transfer space on the right as you face the toilet is 149cm.
  • There is a push button flush on the wall above the cistern.
  • There is no horizontal grab rail for the toilet.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a medium visual contrast.
  • There are dropdown rails on both sides of the toilet.
  • The dropdown rails have a medium visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 91cm from the floor.
• Changing Bench and Hoist Details View
  • The changing bench is wall mounted and height adjustable.
  • The length of the changing bench is 185cm.
  • The facility hoist is powered overhead and accesses all areas.
• Other Facilities View
  • There is a fixed height wash basin.
  • The wash basin is 86cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a medium visual contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 126cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 94cm from the floor.
  • A wide paper roll dispenser is available.
  • The height of the wide paper roll dispenser is 92cm.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The facility has no disposal facilities.
  • There are multiple coat hooks.
  • The coat hooks are 105cm and 140cm from the floor.
  • A privacy screen is available.
  • The walls and floor have a low visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Entrance (8th Floor - Car Park). Skip to the next section.

Entrance (8th Floor - Car Park)

• This entrance is located on the 8th floor of the car park.
• The approach to the entrance has bollards.
• The entrance area is clearly signed.
• There is step-free access via ramp at the entrance.
• The ramp has a slight gradient.
• The ramp is over 150cm wide with handrails on both sides.
• There is a buzzer at a height of 100cm.
• There is a key fob/card reader at a height of 84cm.
• There are double automatic doors at this entrance, however one door is locked.
• The doors open towards you.
• The width of the opening is 125cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is a push pad or push button to exit at a height of 108cm.
• There is a second set of double manual doors.
• The second set of doors open towards you.
• The width of the opening is 152cm.
• The second set of doors have a medium visual contrast.
• The minimum width between the bollards is 101cm.
• There is step-free level access as you enter.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located ahead as you enter via the car park entrance.
• The distance from the car park entrance is 38m.
• The most accessible route to the lift has step-free level access and doors permanently held open.
• The ground and sixth to twenty second floor are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• Some of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 109cm.
• The internal dimensions of the lift are 190cm (width) x 132cm (depth).
• The internal lift control buttons have tactile markings and a high visual contrast.
• Some of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• There are other lifts available at this location which are of a similar size.

You are on Reception (7th Floor). Skip to the next section.

Reception (7th Floor)

• The reception is located ahead and to the right after entering through the car park entrance.
• The distance from the car park entrance is 23m.
• There is step-free level access to reception.
• The height of the reception desk is 108cm.
• There is not a lowered section at the desk.
• The reception has patterned/distracting backgrounds.
• There is a fixed hearing assistance system which is not clearly signed.
• The hearing assistance system was tested and working at the time of the survey.
• There may be background noise in this area.
• The flooring is patterned.
• Lighting levels vary due to the size of the space.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests and chairs without armrests.
• Furniture available in this area includes: tables and coffee tables.

You are on Getting Around (Reception and Concierge - 7th Floor and Ground Floor). Skip to the next section.

Getting Around (Reception and Concierge - 7th Floor and Ground Floor)

• There is step-free level access throughout all areas.
• Some flooring is patterned.
• The visual contrast between the walls and floor varies between low and high.
• There may be background noise.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: chairs without armrests and sofas.
• Lighting levels vary due to the size of the space.
• Lighting levels are adjustable in some areas.

You are on Eating and Drinking (7th Floor - Glow Lounge and Terrace). Skip to the next section.

Eating and Drinking (7th Floor - Glow Lounge and Terrace)

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• Location and Service View
  • The Glow Lounge and Terrace is located opposite reception.
  • The most accessible route has step-free level access.
  • This area has a bar where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
  • Full table service is available.
  • Menus are handheld.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups, easy grip cutlery and takeaway cutlery.
  • There is not a hearing assistance system.
• Order and Payment View
  • The bar was surveyed.
  • There is step-free level access to the counter.
  • The height of the counter is 110cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is patterned.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in this area includes: chairs with armrests, chairs without armrests, sofas, stools and high stools.
  • Furniture available in this area includes: tables, coffee tables and high tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There may be background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.

You are on Toilet with Adaptations (7th Floor - Next to Glow Lounge and Terrace). Skip to the next section.

Toilet with Adaptations (7th Floor - Next to Glow Lounge and Terrace)

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• Access View
  • The toilet surveyed is located on the 7th floor, to the left of the Glow Lounge.
  • The distance from the car park entrance is 34m.
  • The most accessible route to the toilet has step-free level access and manual doors.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 85cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 170cm (width) x 237cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 90cm (from the side of the toilet pan).
  • There is a push button flush on the wall above the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a low visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 52cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a sensor tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a low visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 108cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 120cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin and a pedal bin.
  • There is one coat hook.
  • The coat hook is 127cm from the floor.
  • The height of the baby change facility when in use is 92cm.
  • The walls and floor have a low visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Gym (7th Floor - Hilton Fitness). Skip to the next section.

Gym (7th Floor - Hilton Fitness)

• The gym is located on the 7th floor, off the reception area.
• There is step-free level access into the gym.
• There is a single manual door with a high visual contrast.
• The door opens away from you.
• The width of the opening is 86cm.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The gym is not staffed.
• The walls and floor have a high visual contrast.
• There is some clear manoeuvring space between equipment (150cm x 150cm).
• Equipment includes free weights.
• There is not a hearing assistance system.
• There may be background noise in this area.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Getting Around (Room Corridors). Skip to the next section.

Getting Around (Room Corridors)

• There is step-free level access throughout all areas.
• Access throughout may include manual doors.
• There is a high visual contrast between the walls and floor in all walkways.
• There is no (or very little) background noise.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Lighting levels were low at the time of the survey.

You are on Bedroom and Ensuite with Adaptations (17th Floor - 1706 - Suite - Bath and Wheel-in Shower). Skip to the next section.

Bedroom and Ensuite with Adaptations (17th Floor - 1706 - Suite - Bath and Wheel-in Shower)

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• Bedroom Access View
  • The bedroom surveyed is located on the 17th floor.
  • The distance from the lift is 14m.
  • The most accessible route to the bedroom has step-free level access and manual doors.
  • There is step-free level access into the bedroom.
  • There is tactile and numbered signage on or near the door.
  • There is a key fob/card reader at a height of 109cm.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 86cm.
• Bedroom Features View
  • The bedroom has a double bed.
  • The top of the mattress is 54cm from the floor.
  • The space under the bed is 5cm from the floor.
  • There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
  • The following is available in this bedroom: an armchair, a sofa, bedside plug sockets, a coffee table and a TV with subtitles.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • Lighting levels are adjustable.
  • This bedroom does not have an adjoining room.
• Ensuite Access View
  • There is step-free level access into the ensuite.
  • The ensuite door opens outwards and has a high visual contrast.
  • The width of the door opening to the ensuite is 85cm.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door.
• Ensuite Dimensions and Features View
  • The dimensions of the ensuite are 229cm (width) x 367cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 152cm (from the side of the toilet pan).
  • There is a push button flush on the wall above the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 45cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 56cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 77cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is not a soap dispenser.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The ensuite has no disposal facilities.
  • There are multiple coat hooks.
  • The coat hooks are 114cm and 188cm from the floor.
  • The walls and floor visual contrast varies between low and high.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • The ensuite has a wheel in shower and a bath.
  • The height of the side of the bath from floor level is 57cm.
  • The bath controls are lever mixer.
  • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is an adjustable shower head which can also be detached.
  • The shower controls are twist turn mixer.
  • There is a flip-down shower seat.
  • The shower seat is 48cm from the floor.
  • There are grab rails and dropdown rails for the shower.
  • The shower grab rails have a low visual contrast.
  • The shower dropdown rails have a low visual contrast.
  • There is a pull cord emergency alarm for the shower, however it was tied up at the time of the survey.

You are on Bedroom and Ensuite with Adaptations (20th Floor - 2007 - Wheel-in Shower). Skip to the next section.

Bedroom and Ensuite with Adaptations (20th Floor - 2007 - Wheel-in Shower)

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• Bedroom Access View
  • The bedroom surveyed is located on the 20th floor.
  • The distance from the lift is 17m.
  • The most accessible route to the bedroom has step-free level access and manual doors.
  • There is step-free level access into the bedroom.
  • There is tactile and numbered signage on or near the door.
  • There is a key fob/card reader at a height of 109cm.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 85cm.
• Bedroom Features View
  • The bedroom has a double bed.
  • The top of the mattress is 53cm from the floor.
  • The space under the bed is 8cm from the floor.
  • There is not room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
  • The following is available in this bedroom: a chair without armrests, an armchair, bedside plug sockets, a coffee table, a desk and a TV with subtitles.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • Lighting levels are adjustable.
  • This bedroom has an adjoining room.
• Ensuite Access View
  • There is step-free level access into the ensuite.
  • The ensuite door opens outwards and has a high visual contrast.
  • The width of the door opening to the ensuite is 91cm.
  • Internally the door has a medium visual contrast.
  • There is not a grab rail on the internal door.
• Ensuite Dimensions and Features View
  • The dimensions of the ensuite are 224cm (width) x 282cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 151cm (from the side of the toilet pan).
  • There is a push button flush on the wall above the cistern.
  • There is no horizontal grab rail for the toilet.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 44cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 57cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is not a soap dispenser.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The ensuite has no disposal facilities.
  • There is one coat hook.
  • The coat hook is 110cm from the floor.
  • The walls and floor visual contrast varies between low and high.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • The ensuite has a wheel-in shower.
  • There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is an adjustable shower head which can also be detached.
  • The shower controls are twist turn mixer.
  • There is a flip-down shower seat.
  • The shower seat is 48cm from the floor.
  • There are grab rails and dropdown rails for the shower.
  • The shower grab rails have a low visual contrast.
  • The shower dropdown rails have a low visual contrast.
  • There is a pull cord emergency alarm for the shower within 10cm from the floor.

You are on Eating and Drinking (21st Floor - Oxbo). Skip to the next section.

Eating and Drinking (21st Floor - Oxbo)

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• Location and Service View
  • OxBo is located on the 21st floor, ahead as you exit the lift.
  • The most accessible route has step-free level access.
  • This area has a bar where drinks can be ordered, a buffet counter, staff who can provide assistance with ordering and numerous seating options.
  • Full table service is not available.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups, easy grip cutlery and takeaway cutlery.
  • There is not a hearing assistance system.
• Order and Payment View
  • The bar was surveyed.
  • The counter is located ahead and to the left.
  • There is step-free level access to the counter.
  • The height of the counter is 114cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is patterned.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in this area includes: chairs with armrests, chairs without armrests, benches and high stools.
  • Furniture available in this area includes: tables and high tables.
  • Some tables are fixed.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There may be background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.

You are on Toilet with Adaptations (21st Floor - Next to Oxbo - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (21st Floor - Next to Oxbo - Right Hand Transfer)

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• Access View
  • The toilet surveyed is located on the 21st floor, next to Oxbo.
  • The distance from the lift is 14m.
  • The most accessible route to the toilet has step-free level access and manual doors.
  • There is step-free level access into the facility.
  • There is tactile and pictorial signage on or near the door.
  • The door opens outwards and has a medium visual contrast.
  • The width of the door opening is 89cm.
  • The door has a lever twist lock.
  • Internally the door has a medium visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 153cm (width) x 217cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 84cm (from the side of the toilet pan).
  • There is a push button flush on the wall above the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a low visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 54cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a sensor tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a low visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 110cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 100cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There is one coat hook.
  • The coat hook is 129cm from the floor.
  • The walls and floor have a low visual contrast.
  • Lighting levels were low at the time of the survey.

You are on Eating and Drinking (22nd Floor - Loft Sky Bar). Skip to the next section.

Eating and Drinking (22nd Floor - Loft Sky Bar)

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• Location and Service View
  • Loft Sky Bar is located on the 22nd floor, ahead as you exit the lift.
  • The most accessible route has step-free level access.
  • This area has a bar where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
  • Full table service is available on request only.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups, easy grip cutlery and takeaway cutlery.
  • There is not a hearing assistance system.
• Order and Payment View
  • The bar was surveyed.
  • There is step-free level access to the counter.
  • The height of the counter is 110cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in this area includes: armchairs, sofas, benches and high stools.
  • Furniture available in this area includes: tables, coffee tables and high tables.
  • Some chairs and tables are fixed.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There may be background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.

You are on Toilet with Adaptations (22nd Floor - Next to Loft Sky Bar - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (22nd Floor - Next to Loft Sky Bar - Right Hand Transfer)

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• Access View
  • The toilet surveyed is located on the 22nd floor, next to Loft Sky Bar.
  • The distance from the lift is 14m.
  • The most accessible route to the toilet has step-free level access and manual doors.
  • There is step-free level access into the facility.
  • There is tactile and pictorial signage on or near the door.
  • The door opens outwards and has a medium visual contrast.
  • The width of the door opening is 89cm.
  • The door has a lever twist lock.
  • Internally the door has a medium visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 150cm (width) x 222cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 85cm (from the side of the toilet pan).
  • There is a push button flush on the wall above the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a low visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 56cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • The wash basin has a sensor tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a low visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 105cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 106cm from the floor.
  • There is not a hand dryer.
  • The hand dryer has a low visual contrast.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There is one coat hook.
  • The coat hook is 122cm from the floor.
  • The walls and floor have a low visual contrast.
  • Lighting levels were low at the time of the survey.