Access Guide
Conference Facilities Summary
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Conference Facilities Information
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- The conference facilities are located on the fourth and fifth floors of Hilton Leeds City.
- Facilities include; a conference reception, a conference hall, a conference room, meeting rooms, standard toilets and an accessible toilet.
- There are 8 conference / meeting rooms.
- There are fixed hearing assistance systems in some of the conference areas.
- Hearing assistance systems are located in the Brigante Suite.
- Hilton Team Members are trained to use the hearing assistance system(s).
- The hearing assistance system was not tested at the time of the survey.
Getting Help and Assistance
- There is a Hilton Team Member available for help and assistance.
- There is not a Hilton Team Member trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- The alternative formats documents can be provided in include; Braille on request and large print on request.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
- There are not mobility aids available.
Drop-Off Point / Pick Up Point
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Drop-Off Point
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- There is a designated drop-off point.
- The drop-off point is not signposted/clearly marked.
- The drop-off point is located at the front left of the main entrance.
- The route from the drop-off point is accessible to a wheelchair user with assistance.
- Assistance is required due to dropped kerbs.
Hotel Parking (Blue Badge Parking)
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Parking
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- The hotel does have its own parking facilities.
- The car parking facilities are for Blue Badge holders only.
- The car park is located to the front right of the hotel.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked and signposted.
- There is/are 2 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 535cm x 444cm.
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Paying
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- There are no parking charges for the car park.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The entrance is clearly visible from the car park.
- The surface on the approach to the entrance is tarmac and block paving.
- There is a road to cross between the car park and the entrance.
- There is tactile paving on dropped kerbs between the car park and the entrance.
- The nearest designated Blue Badge parking bay is approximately 13m from the main entrance.
- Assistance may be required because there is/are dropped kerbs.
Hotel Parking (Standard Parking)
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Parking
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- The hotel does have its own parking facilities.
- The car park is located on levels 1 and 2 of the hotel building.
- The car park type is multi storey.
- The car park does have a height restriction barrier.
- The maximum height of the restriction barrier is 195cm.
- The car park does have a barrier control system.
- The car park surface is concrete.
- There is not a/are not Blue Badge parking bay(s) available.
- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
- There is Blue Badge parking at the front right of the building.
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Paying
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- There are parking charges for the car park.
- Parking is not free for visitors of the venue.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the entrance to the car park.
- Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- To see the parking charges please click here (opens new tab).
- Payment machines are located in the reception lobby.
- There is a payment machine at a convenient height for wheelchair users.
- There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The entrance is not clearly visible from the car park.
- The route from the car park to the entrance is clearly signposted.
- The surface on the approach to the entrance is concrete.
- There is not a road to cross between the car park and the entrance.
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Comments
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- Level access is from Levels 1 and 2. Lower Level 1 and Lower Level 2 use the car park ramps to access the hotel entrance.
- Blue Badge holders may park for free. Please contact the concierge or reception for more information.
Approach
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Approach
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- The surface of the approach is stone/concrete tiles and block paving.
- The approach surface is uneven in places.
- There is a/are fixed bollard(s) on the approach .
- The minimum width between the bollards/wall is 125cm.
- The bollard(s) does/do not have a high colour contrast to prevent them being hazardous to visually impaired people.
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Ramp/Slope
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- There is a ramp/slope on the approach.
- The ramp/slope is permanent, has a slight gradient.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the hotel.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Hilton Leeds City'.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a bell/buzzer.
- The height of the bell/buzzer is 99cm.
- There is an intercom.
- The height of the intercom is 147cm.
- The main door(s) open(s) automatically (towards you).
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 90cm from floor level.
- The door(s) is/are single width.
- The width of the door opening is 77cm.
- There is also a revolving door next to this one.
- There is a Hilton Team Member available for assistance at this entrance.
- This door is push button to enter and sensor to exit.
Alternative access at this entrance is also available via a single manual door which opens towards you (pull).
The revolving door is power assisted.
Outside Access (Car Park Level 1 Entrance)
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Entrance
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- This information is for the entrance located on Level 1 of the car park.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Hilton Leeds City Welcome Entrance to Hotel'.
- There is step-free access at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is an intercom.
- The height of the intercom is 140cm.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 76cm.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 75cm.
- There is not a Hilton Team Member available for assistance at this entrance.
- The intercom is used for overnight access after 23:00.
There is a push button to exit this door after 23:00.
The height of the push button is 137cm.
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Comments
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- This entrance gives access to the lift lobby on Level 1.
- There are additional signed doors on this level.
- There is a similar entrance on Level 2.
Lift (Main Lifts)
- There is a lift for public use.
- The lift is located at the rear of the main entrance lobby.
- The lift is clearly visible from the entrance.
- The lift is approximately 17m from the main entrance.
- There is 1 other lift in this location.
- The other lift has very similar/identical specifications.
- The lift is a standard lift.
- A Hilton Team Member does not need to be notified for use of the lift.
- The floors which are accessible by this lift are G, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 and 12.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is high.
- The colour contrast between the external lift control plate and the wall is low.
- The clear door width is 117cm.
- The dimensions of the lift are 194cm x 138cm.
- There is a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- There is a hearing assistance system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
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Comments
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- Access to the fifth floor upwards is contactless by key card or mobile phone.
- The height of the contactless reader is 79cm.
Other Floors
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Stairs
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- Stairs can be used to access other floors.
- The stairs are for public use.
- The stairs are located to the left from the reception lobby, through a door on the left side of the lifts, then to the right of the staff lifts.
- The stairs are approximately 10m from the main lift.
- Signs indicating the location of the stairs are not available from the entrance.
- There are manual, single doors, which may be difficult to open to enter and exit the stairwell on the third floor.
- There are manual, heavy, double doors to access the stairwell from the third floor to the twelfth floor.
- The floors which are accessible by stairs are 3, 4, 5, 6, 7, 8, 9, 10, 11 and 12.
- There are 15+ steps between floors.
- The height of the step(s) is/are not between the recommended 15cm and 18cm.
- The going of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do not cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are provided on landings.
- The lighting levels at the steps are good.
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Escalator(s)
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- Escalators can be used to access other floors.
- The escalator(s) is/are located to the front left of the ground floor as you enter via the main entrance.
- The escalator(s) is/are clearly visible from the entrance.
- The escalators go both up and down.
- The floors which are accessible by escalator(s) are G and 3.
- The escalator(s) steps are clearly marked.
- The foot and head of the escalator(s) are clearly marked.
- The lighting levels at the escalator(s) are good.
Toilet with Adaptations (Right Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- The accessible toilet was out of use at the time of the survey.
- This accessible toilet is located on the third floor, to the left hand side of the main reception lobby.
- This accessible toilet is approximately 20m from the main lifts.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is low.
- The door opens by sliding.
- The door may be difficult to open.
- The door is locked by a hook.
- The width of the accessible toilet opening is 75cm.
- The contrast between the internal door and wall is low.
- The door does not have a horizontal grab rail.
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Toilet Features
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- The dimensions of the accessible toilet are 142cm x 165cm.
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 81cm.
- The transfer space is obstructed by a waste disposal bin.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a push button flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the left.
- There is not a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is high.
- The contrast between the walls and floor is low.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are nappy/incontinence items bin disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a colostomy bag shelf next to the toilet.
- The toilet has a fixed horizontal rail without a padded backrest.
- The height of the toilet seat above floor level is 47cm.
- The toilet seat colour contrast is high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 99cm.
- The contrast between the toilet roll holder and the wall is low.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm.
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser cannot be reached from seated on the toilet.
- The height of the wall fixed soap dispenser is 136cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 95cm.
- The contrast between the hand dryer and the wall is low.
Entrance (Brigante Suite Entrance)
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Entrance
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- This information is for the entrance located on the third floor of the hotel, to the left hand side of the hotel as you exit the main lifts.
- The entrance area/door is clearly signed.
- There is step-free access at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the opening is 164cm.
Lobby (Brigante Suite Lobby)
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Circulation
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- The type of flooring in the lobby is carpet.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- Seating in the lobby includes; sofas and armchairs.
- The lighting levels are good.
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Signage
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- Wayfinding signage is not provided.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the lobby area.
- Dementia friendly signage is not provided.
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Audio
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- This lobby does not play background music in public areas.
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Comments
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- This lobby is located on the third floor of the hotel, to the left hand side of the building through the main reception lobby.
- There is a bar within the lobby area.
- The height of the bar is 108cm.
- The bar is only used for some events.
Event Room(s) / Space(s) (Brigante Suite)
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Access to the Room
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- The hall surveyed was the Brigante Suite.
- The Brigante Suite is located on the third floor, to the left hand side of the building as you exit the main lifts.
- There is wayfinding signage for the area.
- There is clear signage for the room(s) (on or near the door).
- There is written signage for the room(s), in block capital lettering, that is clearly visible.
- Hilton Team Members can provide assistance getting to the room(s)/space(s).
- The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- There is step free access.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 172cm.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
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Room Details
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- There is a fixed hearing assistance system available for the room.
- The type of system is a fixed loop.
- The hearing assistance system is not signed.
- Hilton Team Members are trained to use the hearing assistance system.
- The hearing assistance system was not tested at the time of the survey.
- There is sufficient space for a wheelchair user to turn within the room.
- There are no potential trip hazards within the room.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The colour contrast between the walls and floor is high.
- The lighting levels are adjustable.
- This hall is a flexible space with moveable wall dividers which can be used to create 1 large hall, or up to 3 rooms of varying sizes.
At the time of the survey this space was split into 1 small room and 1 large hall.
Reception (Conference Reception)
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Reception
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- The reception point is located on the fourth floor, ahead as you exit the main lifts.
- The reception point is approximately 6m from the main lifts.
- The reception area/desk is clearly visible from the entrance.
- There is step-free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is low (76cm or lower).
- There is sufficient space to write or sign documents on the counter.
- The counter is staffed.
- Seats can be made available for guests at reception.
- Clipboards can be provided to anyone who is unable to use the desk.
- There is not a hearing assistance system.
- The type of flooring in the reception area is carpet.
Lobby (Conference Reception Lobby)
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Circulation
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- The type of flooring in the lobby is carpet.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- Seating in the lobby includes; seats without armrests, bar stools, sofas and armchairs.
- The lighting levels are good.
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Signage
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- Wayfinding signage is not provided.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the lobby area.
- Dementia friendly signage is not provided.
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Audio
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- This lobby does play background music in public areas.
- Music is played in the lobby area.
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Comments
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- The lobby is also used as the breakout space for the conference and meeting rooms on the fourth floor.
Event Room(s) / Space(s) (Neville Suite)
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Access to the Room
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- The room surveyed was the Neville Suite.
- The Neville Suite is located on the fourth floor of the hotel, to the right as you exit the main lifts.
- There is not wayfinding signage for the room.
- There is clear signage for the room(s) (on or near the door).
- There is written signage for the room(s), in upper and lower case lettering, that is clearly visible.
- Hilton Team Members can provide assistance getting to the room(s)/space(s).
- The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- There is step free access.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 132cm.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
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Room Details
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- There is not a hearing assistance system available for the room.
- There is sufficient space for a wheelchair user to turn within the room.
- There are no potential trip hazards within the room.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The colour contrast between the walls and floor is low.
- The lighting levels are adjustable.
- The signage is displayed on a screen next to the door.
Event Room(s) / Space(s) (Thoresby Suite)
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Access to the Room
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- The room surveyed was the Thoresby Suite.
- The Thoresby Suite is located on the fourth floor, along the corridor to the left as you exit the lift.
- There is not wayfinding signage for the room.
- There is clear signage for the room(s) (on or near the door).
- There is written signage for the room(s), in upper and lower case lettering, that is clearly visible.
- Hilton Team Members can provide assistance getting to the room(s)/space(s).
- The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- There is step free access.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width but one door is locked.
- The door(s) may be difficult to open.
- The width of the door opening is 66cm.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
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Room Details
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- There is not a hearing assistance system available for the room.
- There is sufficient space for a wheelchair user to turn within the room.
- There are no potential trip hazards within the room.
- There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The colour contrast between the walls and floor is high.
- The lighting levels are adjustable.
- The signage is displayed on a screen next to the door.
An extension lead may be required for some meetings. The wire for this is taped to the floor to reduce the trip risk. - There are 4 similar rooms on this corridor of varying sizes.
Conference Room(s) (Boardroom)
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Access to the Room
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- The room surveyed was the Boardroom.
- The Boardroom is located on the fourth floor, to the front left of the hotel as you exit the main lifts.
- There is not wayfinding signage for the room.
- There is clear signage for the room (on or near the door).
- There is written signage for the room, in upper and lower case lettering, that is clearly visible.
- Colleagues can provide assistance getting to the room.
- The corridor/walkway leading to the room is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- There is step free access into the room.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width but one door is locked.
- The door(s) may be difficult to open.
- The width of the door opening is 65cm.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
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Room Details
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- There is not a hearing assistance system available for the room.
- There is some fixed furniture within the room.
- The distance between the floor and the underside of the table is 70cm.
- There is sufficient space for a wheelchair user to turn within the room.
- A height adjustable desk is not available.
- There is a/are chair(s) with armrests on both sides within the room.
- There are no potential trip hazards within the room.
- The type of flooring in the room is carpet.
- There is flooring in the room which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The colour contrast between the walls and floor is low.
- The lighting levels are adjustable.
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Comments
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- The signage is displayed on a screen next to the door.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located on the third floor, to the right hand side of the Brigante Suite lobby.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 6m from the Brigante Suite entrance.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 88cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are good.
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Toilet Facilities 2
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- The female and male toilets are located on the fourth floor of the hotel, to the rear left of the conference reception lobby.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 7m from the main lifts.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial signage on or near the toilet door.
- It was not possible to access the male toilet.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 83cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are good.