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Hilton Leeds City

Neville Street, Leeds, LS1 4BX

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Access Guide

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Hotel Summary

Getting Help and Assistance

  • There is a Hilton Team Member available for help and assistance.
  • There is not a Hilton Team Member trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • The alternative formats documents can be provided in include; Braille on request and large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Drop-Off Point / Pick Up Point

  • Drop-Off Point View
    • There is a designated drop-off point.
    • The drop-off point is not signposted/clearly marked.
    • The drop-off point is located at the front left of the main entrance.
    • The route from the drop-off point is accessible to a wheelchair user with assistance.
    • Assistance is required due to dropped kerbs.

Hotel Parking (Blue Badge Parking)

  • Parking View
    • The hotel does have its own parking facilities.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located to the front right of the hotel.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 2 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 535cm x 444cm.
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Paying View
    • There are no parking charges for the car park.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is tarmac and block paving.
    • There is a road to cross between the car park and the entrance.
    • There is tactile paving on dropped kerbs between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 13m from the main entrance.
    • Assistance may be required because there is/are dropped kerbs.

Hotel Parking (Standard Parking)

  • Parking View
    • The hotel does have its own parking facilities.
    • The car park is located on levels 1 and 2 of the hotel building.
    • The car park type is multi storey.
    • The car park does have a height restriction barrier.
    • The maximum height of the restriction barrier is 195cm.
    • The car park does have a barrier control system.
    • The car park surface is concrete.
    • There is not a/are not Blue Badge parking bay(s) available.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
    • There is Blue Badge parking at the front right of the building.
  • Paying View
    • There are parking charges for the car park.
    • Parking is not free for visitors of the venue.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park.
    • Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • To see the parking charges please click here (opens new tab).
    • Payment machines are located in the reception lobby.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The entrance is not clearly visible from the car park.
    • The route from the car park to the entrance is clearly signposted.
    • The surface on the approach to the entrance is concrete.
    • There is not a road to cross between the car park and the entrance.
  • Comments View
    • Level access is from Levels 1 and 2. Lower Level 1 and Lower Level 2 use the car park ramps to access the hotel entrance.
    • Blue Badge holders may park for free. Please contact the concierge or reception for more information.

Approach

  • Approach View
    • The surface of the approach is stone/concrete tiles and block paving.
    • The approach surface is uneven in places.
    • There is a/are fixed bollard(s) on the approach .
    • The minimum width between the bollards/wall is 125cm.
    • The bollard(s) does/do not have a high colour contrast to prevent them being hazardous to visually impaired people.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a slight gradient.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the hotel.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Hilton Leeds City'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 99cm.
    • There is an intercom.
    • The height of the intercom is 147cm.
    • The main door(s) open(s) automatically (towards you).
    • The main automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 90cm from floor level.
    • The door(s) is/are single width.
    • The width of the door opening is 77cm.
    • There is also a revolving door next to this one.
    • There is a Hilton Team Member available for assistance at this entrance.
    • This door is push button to enter and sensor to exit.
      Alternative access at this entrance is also available via a single manual door which opens towards you (pull).
      The revolving door is power assisted.

Outside Access (Car Park Level 1 Entrance)

  • Entrance View
    • This information is for the entrance located on Level 1 of the car park.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Hilton Leeds City Welcome Entrance to Hotel'.
    • There is step-free access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is an intercom.
    • The height of the intercom is 140cm.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 76cm.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 75cm.
    • There is not a Hilton Team Member available for assistance at this entrance.
    • The intercom is used for overnight access after 23:00.
      There is a push button to exit this door after 23:00.
      The height of the push button is 137cm.
  • Comments View
    • This entrance gives access to the lift lobby on Level 1.
    • There are additional signed doors on this level.
    • There is a similar entrance on Level 2.

Lobby (Main Entrance Lobby)

  • Circulation View
    • The type of flooring in the lobby is carpet and tiles.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • Seating in the lobby includes; bench seating and sofas.
    • The lighting levels are varied.
  • Signage View
    • Wayfinding signage is provided.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the lobby area.
    • Wayfinding signage is clearly presented/easy to read.
    • Dementia friendly signage is not provided.
  • Audio View
    • This lobby does play background music in public areas.
    • Music is played throughout the lobby.

Lift (Main Lifts)

  • There is a lift for public use.
  • The lift is located at the rear of the main entrance lobby.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 17m from the main entrance.
  • There is 1 other lift in this location.
  • The other lift has very similar/identical specifications.
  • The lift is a standard lift.
  • A Hilton Team Member does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 and 12.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is high.
  • The colour contrast between the external lift control plate and the wall is low.
  • The clear door width is 117cm.
  • The dimensions of the lift are 194cm x 138cm.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing assistance system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • Comments View
    • Access to the fifth floor upwards is contactless by key card or mobile phone.
    • The height of the contactless reader is 79cm.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located to the left from the reception lobby, through a door on the left side of the lifts, then to the right of the staff lifts.
    • The stairs are approximately 10m from the main lift.
    • Signs indicating the location of the stairs are not available from the entrance.
    • There are manual, single doors, which may be difficult to open to enter and exit the stairwell on the third floor.
    • There are manual, heavy, double doors to access the stairwell from the third floor to the twelfth floor.
    • The floors which are accessible by stairs are 3, 4, 5, 6, 7, 8, 9, 10, 11 and 12.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are not between the recommended 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do not cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are good.
  • Escalator(s) View
    • Escalators can be used to access other floors.
    • The escalator(s) is/are located to the front left of the ground floor as you enter via the main entrance.
    • The escalator(s) is/are clearly visible from the entrance.
    • The escalators go both up and down.
    • The floors which are accessible by escalator(s) are G and 3.
    • The escalator(s) steps are clearly marked.
    • The foot and head of the escalator(s) are clearly marked.
    • The lighting levels at the escalator(s) are good.

Reception (Main Reception)

  • Reception View
    • The reception point is located on the third floor, to the left as you exit the main lifts.
    • The reception point is approximately 4m from the main lifts.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • Seats are available for guests at reception.
    • Clipboards can be provided to anyone who is unable to use the desk.
    • There is a hearing assistance system.
    • The type of system is a portable loop.
    • The hearing assistance system is signed.
    • The hearing assistance system is located at the centre of the desk.
    • Hilton Team Members are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 12/03/2025.
    • The hearing assistance system was working at the time of testing.
    • The type of flooring in the reception area is tiles.
  • Comments View
    • Check-in is also available via mobile phone app.

Lobby (Reception Lobby)

  • Circulation View
    • The type of flooring in the lobby is carpet, tiles and laminate.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • Seating in the lobby includes; a mixture of seats with and without armrests, bench seating, bar stools, sofas and armchairs.
    • The lighting levels are varied.
  • Signage View
    • Wayfinding signage is provided.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the lobby area.
    • Wayfinding signage is clearly presented/easy to read.
    • Dementia friendly signage is not provided.
  • Audio View
    • This lobby does play background music in public areas.
    • Music is played throughout the lobby.

Toilet with Adaptations (Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • The accessible toilet was out of use at the time of the survey.
    • This accessible toilet is located on the third floor, to the left hand side of the main reception lobby.
    • This accessible toilet is approximately 20m from the main lifts.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is low.
    • The door opens by sliding.
    • The door may be difficult to open.
    • The door is locked by a hook.
    • The width of the accessible toilet opening is 75cm.
    • The contrast between the internal door and wall is low.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 142cm x 165cm.
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 81cm.
    • The transfer space is obstructed by a waste disposal bin.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a push button flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is high.
    • The contrast between the walls and floor is low.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are nappy/incontinence items bin disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a colostomy bag shelf next to the toilet.
    • The toilet has a fixed horizontal rail without a padded backrest.
    • The height of the toilet seat above floor level is 47cm.
    • The toilet seat colour contrast is high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 99cm.
    • The contrast between the toilet roll holder and the wall is low.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 73cm.
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser cannot be reached from seated on the toilet.
    • The height of the wall fixed soap dispenser is 136cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 95cm.
    • The contrast between the hand dryer and the wall is low.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located on the third floor, to the left hand side of the main reception lobby.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 20m from the main lifts.
    • The colour contrast between the external toilet door(s) and wall(s) is low.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 83cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are moderate to good.

Eating and Drinking (City 3 Restaurant and Bar)

  • Location and Access View
    • The following information is for the restaurant/bar.
    • The restaurant/bar is located on the third floor, to the right as you exit the main lifts.
    • There is step-free access to the restaurant/bar.
  • Service and Menus View
    • Tables can be booked in advance.
    • There is full table service, a bar where food and drink can be ordered, a buffet counter and a self-service counter.
    • Hilton Team Members can bring food and/or drinks to tables.
    • Menu types include; handheld menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Hilton Team Members can read menus to customers if requested.
    • The type of food served here is an a la carté menu.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times, the volume can be adjusted if requested.
    • There is not a hearing assistance system.
    • There is a portable card machine available for payment.
  • Service Counter(s) View
    • The height of the counter is 110cm.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is laminate.
  • Self-Service Counter(s) View
    • The height of the counter is 89cm.
    • The type of flooring in this area is laminate.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The height between the floor and the underside of the lowest dining table is 74cm.
    • The distance between the floor and the underside of the highest dining table is 76cm.
    • The standard height for the underside of dining tables is 74cm.
    • The surface height of the lowest table is 53cm.
    • The surface height of the highest table is 112cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • Some chairs have armrests on both sides.
    • There are also coffee tables, high tables, bench seats and high stools.
    • The type of flooring in this area is carpet and laminate.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are moderate to good.
    • Lighting levels can be adjusted by a Hilton Team Member upon request.
    • Lighting levels may be lower in the evening.
    • Access to the additional seating area is via 2 deep steps with handrail on the left at the front left of the bar area, 3 medium steps without handrails to the centre and rear left of the bar area, or 1 medium step with a central handrail to the front and rear right of the restaurant.

Counter (Group Desk)

  • Counter View
    • The counter is located on the fourth floor, ahead as you exit the main lifts.
    • The counter is approximately 6m from the main lifts.
    • The counter is clearly visible from the entrance.
    • There is step-free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a background which is patterned.
    • The lighting levels at the counter are good.
    • The height of the counter is low (76cm or lower).
    • There is sufficient space to write or sign documents on the counter.
    • The counter is staffed.
    • Clipboards can be provided to anyone who is unable to use the counter.
    • Seats can be made available for guests at the counter.
    • There is not a hearing assistance system.
    • The type of flooring in this area is carpet.
  • Comments View
    • This desk is the conference suite reception but is also used as the group desk.

Hotel Room Corridors

  • Circulation View
    • There are not doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is carpet.
    • There is flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is low colour contrast between the walls and floor in the majority of corridors/walkways.
    • Seating is available in the main lift lobby on the sixth floor.
    • Seating includes; seats with armrests.
    • The lighting levels are varied.
  • Signage View
    • Wayfinding signage is provided in corridors.
    • Wayfinding signage is clearly presented/easy to read.
    • Dementia friendly signage is not provided.
  • Audio View
    • The hotel does not play background music in room corridors.
  • Access View
    • There is step-free access throughout the building via lift(s).

Accessible Room(s) (Ninth Floor - Room 914 - Suite)

  • Accessible Room Information View
    • The details in this section relates to the accessible room(s) with a wet room/wheel in shower.
    • This type of accessible room is located on the ninth floor.
    • There is step-free access to this type of accessible room.
    • All accessible rooms of this type have identical specifications.
    • The ensuite transfer space for the accessible rooms varies from left to right.
    • Guests do not need to open a door between the lift and the room(s).
    • The room surveyed does not have an adjoining room.
  • Bedroom Features View
    • The accessible room surveyed is located on the ninth floor, to the front left of the hotel as you exit the lift.
    • The accessible room surveyed at the time of the visit was 914.
    • There is step-free access to the accessible room surveyed.
    • There is numbered signage on or near the accessible room door.
    • The colour contrast between the external room door and wall is high.
    • The door is manual with a key card lock.
    • The fob/card reader height is 111cm.
    • The width of the door is 75cm.
    • There are lowered spy holes available.
    • The colour contrast between the internal room door and wall is low.
    • The bed type is double.
    • The bed height is not adjustable.
    • The height of the bed is 68cm.
    • The measurement between the bed base and floor is 4cm.
    • The bed is moveable.
    • The room does not have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
    • The height of the desk is 75cm.
    • The desk is not height adjustable.
    • The desk knee recess does not have the recommended dimensions of 70cm (height) x 50cm (depth).
    • The height and depth of the knee recess is 73cm x 35cm.
    • The room surveyed had a desk chair with armrests and a sofa.
    • Alternative seating can be requested.
    • Wardrobes have been adapted to allow use from a seated position.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • Electric sockets are between 40cm and 100cm (4ft) from floor level.
    • Electric sockets are accessible from the bed.
    • There is an emergency alarm in the room.
    • The emergency alarm in the room is a push button.
    • There is not a red flashing fire alarm beacon within the room.
    • The type of flooring is carpet.
    • The colour contrast between the room walls and floor is high.
    • The lighting levels in the room are adjustable.
    • The door is operated by contactless key card and is also contactless via mobile phone.
      The windows are standard sliding windows.
  • Ensuite Facilities View
    • The colour contrast between the external ensuite door and wall is low.
    • The ensuite door opens outwards.
    • The door is easy to open.
    • The door is locked by a twist lock.
    • The width of the door to the ensuite is 77cm.
    • The door has a horizontal grab rail.
    • The colour contrast between the internal ensuite door and wall is high.
    • The dimensions of the ensuite are 152cm x 288cm.
    • The ensuite does have an unobstructed minimum turning space of 150cm x 150cm.
    • The ensuite has a non-slip floor.
    • The colour contrast between the ensuite walls and floor is low.
    • There is an emergency alarm within the ensuite.
    • The emergency pull cord alarm in the ensuite is out of reach (higher than 10cm (4") from floor).
    • There is a red flashing fire alarm beacon within the ensuite.
    • Disposal facilities are available.
    • There is a/are general waste (with lid) disposal units.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf immediately next to or behind the toilet.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm.
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The tap type is lever.
    • There is a mixer tap.
    • Taps do not have clear markings to indicate hot and cold settings.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser cannot be reached from seated on the toilet.
    • The height of the wall fixed soap dispenser is 131cm.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
    • The lighting levels in the ensuite are moderate to good.
  • Toilet Details View
    • The height of the toilet seat above floor level is 48cm.
    • The toilet seat colour contrast is low.
    • The toilet has a lid.
    • There is not a lateral transfer space.
    • There is a flush.
    • There is a spatula type lever flush.
    • There is a dropdown rail.
    • The colour contrast between the dropdown rail(s) and wall is low.
    • There is not a/are not wall-mounted grab rail(s) available.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • Shower Details View
    • The ensuite has a wheel in shower.
    • The shower head is height adjustable.
    • The adjustable shower head can be placed between 105cm and 185cm when mounted.
    • The shower control type is lever.
    • Shower controls do not have clear markings to indicate hot and cold settings.
    • There is a flip-down/tip-up seat for the shower.
    • The height of the flip-down/tip-up or fixed seat is 55cm.
    • There is a/are wall-mounted grab rail(s) available for the shower.
    • Horizontal and/or dropdown rails are available on both sides of the shower seat.
    • There is a single vertical grab rail to assist standing users.
    • The colour contrast between the shower wall-mounted grab rails and wall is low.
    • The colour contrast between the shower dropdown rail(s) and wall is/are low.
  • Comments View
    • The ensuite is L-shaped, and the dimensions given are the minimum dimensions.

Accessible Room(s) (Ninth Floor - Room 924 - Double Room)

  • Accessible Room Information View
    • The details in this section relates to the accessible room(s) with a wet room/wheel in shower.
    • This type of accessible room is located on the ninth floor.
    • There is step-free access to this type of accessible room.
    • All accessible rooms of this type have identical specifications.
    • The ensuite transfer space for the accessible rooms varies from left to right.
    • Guests do not need to open a door between the lift and the room(s).
    • The room surveyed has an adjoining room.
  • Bedroom Features View
    • The accessible room surveyed is located on the ninth floor, along the corridor to the right as you exit the lift lobby.
    • The accessible room surveyed at the time of the visit was 924.
    • There is step-free access to the accessible room surveyed.
    • There is numbered signage on or near the accessible room door.
    • The colour contrast between the external room door and wall is high.
    • The door is manual with a key card lock.
    • The fob/card reader height is 113cm.
    • The width of the door is 74cm.
    • There are lowered spy holes available.
    • The colour contrast between the internal room door and wall is low.
    • The bed type is double.
    • The bed height is not adjustable.
    • The height of the bed is 68cm.
    • The measurement between the bed base and floor is 5cm (2in).
    • The bed is moveable.
    • The room does have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
    • The height of the desk is 75cm.
    • The desk is not height adjustable.
    • The desk knee recess does not have the recommended dimensions of 70cm (height) x 50cm (depth).
    • The height and depth of the knee recess is 70cm x 39cm.
    • The room surveyed had a desk chair with armrests and an armchair.
    • Alternative seating can be requested.
    • Wardrobes have been adapted to allow use from a seated position.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • Electric sockets are between 40cm and 100cm (4ft) from floor level.
    • Electric sockets are accessible from the bed.
    • There is an emergency alarm in the room.
    • The emergency alarm in the room is a push button.
    • There is not a red flashing fire alarm beacon within the room.
    • The type of flooring is carpet.
    • The colour contrast between the room walls and floor is high.
    • The lighting levels in the room are adjustable.
    • The door is operated by contactless key card and is also contactless via mobile phone.
      The windows are standard sliding windows.
  • Ensuite Facilities View
    • The colour contrast between the external ensuite door and wall is low.
    • The ensuite door opens outwards.
    • The door is easy to open.
    • The door is locked by a twist lock.
    • The width of the door to the ensuite is 80cm.
    • The door has a horizontal grab rail.
    • The colour contrast between the internal ensuite door and wall is high.
    • The dimensions of the ensuite are 218cm x 186cm.
    • The ensuite does have an unobstructed minimum turning space of 150cm x 150cm.
    • The ensuite has a non-slip floor.
    • The colour contrast between the ensuite walls and floor is low.
    • There is an emergency alarm within the ensuite.
    • The emergency pull cord alarm in the ensuite is within reach and fully functional.
    • There is a red flashing fire alarm beacon within the ensuite.
    • Disposal facilities are available.
    • There is a/are general waste (with lid) disposal units.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf immediately next to or behind the toilet.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The tap type is lever.
    • There is a mixer tap.
    • Taps do not have clear markings to indicate hot and cold settings.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser cannot be reached from seated on the toilet.
    • The height of the wall fixed soap dispenser is 131cm.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
    • The lighting levels in the ensuite are moderate to good.
  • Toilet Details View
    • The height of the toilet seat above floor level is 48cm.
    • The toilet seat colour contrast is low.
    • The toilet has a lid.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 149cm.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The colour contrast between the dropdown rail(s) and wall is low.
    • There is not a/are not wall-mounted grab rail(s) available.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 74cm.
  • Shower Details View
    • The ensuite has a wheel in shower.
    • The shower head is height adjustable.
    • The adjustable shower head cannot be placed between 105cm and 185cm when mounted.
    • The shower control type is lever.
    • Shower controls do not have clear markings to indicate hot and cold settings.
    • There is a flip-down/tip-up seat for the shower.
    • The height of the flip-down/tip-up or fixed seat is 48cm.
    • There is a/are wall-mounted grab rail(s) available for the shower.
    • Horizontal and/or dropdown rails are available on both sides of the shower seat.
    • There is a single vertical grab rail to assist standing users.
    • The colour contrast between the shower wall-mounted grab rails and wall is low.
    • The colour contrast between the shower dropdown rail(s) and wall is/are low.

Standard Room(s) (Seventh Floor - Room 724 - Double)

  • Bedroom Features View
    • The room surveyed is located on the seventh floor.
    • The room surveyed at the time of the visit was 724.
    • There is step-free access to the room surveyed.
    • There is numbered signage on or near the room door.
    • The colour contrast between the external room door and wall is high.
    • The width of the door is 75cm.
    • The colour contrast between the internal room door and wall is high.
    • The colour contrast between the room walls and floor is high.
    • The bed type is double.
    • The height of the bed is 67cm.
    • The measurement between the bed base and floor is 4cm.
    • Light switches are within 120cm (3ft 11in) from floor level.
    • There is not an emergency alarm in the room.
    • There is not a red flashing fire alarm beacon within the room.
    • The lighting levels in the room are moderate to good.
  • Ensuite Facilities View
    • The type of facilities within the ensuite include; a toilet, a wash basin, a bath and a shower.
    • The colour contrast between the external ensuite door and wall is low.
    • The ensuite door opens inwards.
    • The width of the door to the ensuite is 67cm.
    • The colour contrast between the internal ensuite door and wall is low.
    • There is not an emergency alarm within the ensuite.
    • There is not a red flashing fire alarm beacon within the ensuite.
    • The tap type is lever.
    • There is a mixer tap.
    • Wall-mounted grab rails are available for the bath.
    • The colour contrast between the grab rails and wall is low.
    • The colour contrast between the walls and floor in the ensuite is low.
    • The lighting levels in the ensuite are good.

Standard Room(s) (Eleventh Floor - Room 1102 - King Suite with Standard Bath)

  • Bedroom Features View
    • The room surveyed is located on the eleventh floor, to the rear right of the hotel as you exit the main lifts.
    • The room surveyed at the time of the visit was 1102.
    • There is step-free access to the room surveyed.
    • There is numbered signage on or near the room door.
    • The colour contrast between the external room door and wall is high.
    • The width of the door is 74cm.
    • The colour contrast between the internal room door and wall is high.
    • The colour contrast between the room walls and floor is high.
    • The bed type is double.
    • The height of the bed is 72cm.
    • The measurement between the bed base and floor is 5cm (2in).
    • Light switches are within 120cm (3ft 11in) from floor level.
    • There is not an emergency alarm in the room.
    • There is a red flashing fire alarm beacon within the room.
    • The lighting levels in the room are adjustable.
  • Ensuite Facilities View
    • The type of facilities within the ensuite include; a toilet, a wash basin, a bath and a shower.
    • The colour contrast between the external ensuite door and wall is low.
    • The ensuite door opens inwards.
    • The width of the door to the ensuite is 66cm.
    • The colour contrast between the internal ensuite door and wall is low.
    • There is not an emergency alarm within the ensuite.
    • There is not a red flashing fire alarm beacon within the ensuite.
    • The tap type is lever.
    • There is a mixer tap.
    • Wall-mounted grab rails are available for the bath and shower.
    • The colour contrast between the grab rails and wall is medium.
    • The colour contrast between the walls and floor in the ensuite is high.
    • The lighting levels in the ensuite are low to moderate.
  • Comments View
    • There is 1 medium height step to access the shower.