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Hampton by Hilton Nuneaton

29 Abbey Street, Nuneaton, Warwickshire, CV11 5BU

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Access Guide

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Accommodation Overview

  • About View
    • There are 145 bedrooms in total.
    • There is step-free level access to all bedrooms.
    • There are more than 10 bedrooms with adaptations.
    • Some of the bedrooms with adaptations have adjoining rooms.
    • All bedrooms with adaptations have an ensuite with a wheel-in shower.
    • Only assistance dogs are welcomed at this venue.
    • Shared facilities include: toilets and a lounge.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • There is also an automatic revolving door to the right of the main entrance.
    • There is step-free level access throughout, this may include the use of a lift.
    • Access throughout may include manual doors and doors permanently held open.
    • The ground, first, second, third, fourth, fifth and sixth floors can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is a portable hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair, a deaf alert system, vibrating pillows, panic alarm, shower chairs and commodes.
    • British Sign Language can be provided virtually.
    • The alternative formats documents can be provided in include: Large print (on request), Makaton and different languages (on request).
    • There is not a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Staff receive the following training: disability awareness.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located on the ground floor, along the corridor on the left side of the lobby.
    • The toilet with adaptations has a left hand transfer space.
    • The male and female step-free toilet facilities are located on the ground floor, along the corridor on the left side of the lobby.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations.

Parking (Hotel Car Park)

  • Car Park View
    • The car park is located on the right side of the hotel.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and block paving.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 492cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 136cm.
    • The nearest designated bay is 25m from the main entrance.
    • The most accessible route from the Blue Badge parking has a very easy slope.
  • Charges and Restrictions View
    • Parking is free for all users.
    • View information on parking policies/charges (opens new tab).
    • There were no electric charging points available at the time of the survey (February 2025).
      There are 6 standard electric vehicle bays. There is 1 electric vehicle bay designated for Blue Badge holders. This is 40m from the main entrance.
  • Electric Vehicle Charging Points View
    • The dimensions of the surveyed electric vehicle charging bay are 244cm (width) x 489cm (depth).
    • The dimensions of the surveyed electric vehicle charging bay designated for Blue Badge holders are 238cm (width) x 491cm (depth).
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Main Entrance)

  • This entrance is located at the front left of the hotel.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • The access to the main entrance from the hotel car park is step-free via a very easy slope or via a slight ramp from Abbey Street.
  • There is a key fob/card reader at a height of 75cm.
  • There is an intercom at a height of 95cm.
  • There is a single automatic door at this entrance.
  • The door opens away from you.
  • The width of the opening is 113cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is a push pad or push button to exit at a height of 118cm.
  • There is step-free level access as you enter.
  • From 10pm to 6am the entry to the hotel is by key fob only.

Reception (Ground Floor - Main Reception)

  • The reception is located ahead as you enter the hotel.
  • The distance from the main entrance is 6m.
  • There is step-free level access to reception.
  • The height of the reception desk is 113cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 85cm.
  • The reception has a television, mirrors and patterned/distracting backgrounds.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is background noise in this area.
  • Some flooring is shiny and patterned.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs without armrests, armchairs, sofas and benches.
  • Furniture available in this area includes: tables and coffee tables.
  • Some chairs are fixed.

Eating and Drinking (Ground Floor - Lobby Lounge)

  • Location and Access View
    • The lobby lounge is located on the ground floor, to the right as you enter hotel via the main entrance.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Service View
    • This area has a bar where food and drink can be ordered and a buffet counter.
    • Full table service is available on request only.
    • Menus are handheld, digital and displayed on the counter.
    • The following dietary requirements can be catered for: gluten free, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is a portable hearing assistance system on request.
    • The hearing assistance system was tested and working at the time of the survey.
    • Room service is also available.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located to the left as you enter the lobby lounge.
    • There is step-free level access to the counter.
    • The height of the counter is 112cm.
    • There is not a lowered section at the counter.
    • The counter has a television, mirrors and patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny and patterned.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, benches and high stools.
    • Furniture available in this area includes: tables.
    • Some chairs are fixed.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels were even at the time of the survey.

Getting Around The Building

  • There is step-free level access throughout the building on all floors.
  • There is 1 main set of lifts and 1 main staircase within the building.
  • Access throughout the building may include manual doors and doors permanently held open.
  • Some flooring is shiny and patterned.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is background noise in some areas of the venue.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in resting areas includes: chairs without armrests.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Ground Floor - Left Hand Transfer)

  • Access View
    • The toilet surveyed is located along the corridor on the left side of the lobby.
    • The distance from the main entrance is 16m.
    • The most accessible route to the toilet has step-free level access and doors permanently held open.
    • There is step-free level access into the facility.
    • There is tactile, pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 152cm (width) x 206cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 79cm (from the side of the toilet pan).
    • There is a wall sensor flush on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a medium visual contrast.
    • The toilet seat is 50cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 83cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 75cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a medium visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 97cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium visual contrast.
    • The hand dryer is 95cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 96cm.
    • The walls and floor have a low visual contrast.
    • Lighting levels were even at the time of the survey.

Lift

  • The lift surveyed is located on the rear left side of the lobby lounge.
  • The distance from the main entrance is 25m.
  • The most accessible route to the lift has step-free level access and manual doors.
  • The ground, first, second, third, fourth, fifth and sixth floors are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 109cm.
  • The internal dimensions of the lift are 128cm (width) x 185cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a hearing assistance alarm system, a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which are of a similar size.
  • The height of the key card reader to access the main lifts is 112cm high.
    There is a slope with a very easy incline directly in front of the lift.

Stairs

  • The stairs surveyed are located on the rear left side of the lobby lounge.
  • There is a single manual door to access the stairwell.
  • The ground, first, second, third, fourth, fifth and sixth floors can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.
  • The height of the key card reader to access the main staircase is 112cm high.

Gym (First Floor - Fitness Suite)

  • The gym is located on the first floor of the hotel, along the corridor to the right as you exit the lift.
  • There is step-free level access into the gym.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The width of the opening is 86cm.
  • The key card reader to access the fitness suite is 112cm high.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The gym is not staffed.
  • The walls and floor have a high visual contrast.
  • There is some clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes free weights and cable resistance machines.
  • There is a portable hearing assistance system on request.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey.

Bedroom and Ensuite with Adaptations (Second Floor - Room 209)

  • Bedroom Access View
    • The bedroom surveyed is located on the second floor of the hotel, along the corridor to the right as you exit the lift.
    • The distance from the lifts is 8m.
    • The most accessible route to the bedroom has doors permanently held open, step-free level access and manual doors.
    • There is step-free level access into the bedroom.
    • There is tactile and numbered signage on or near the door.
    • There is a key fob/card reader at a height of 115cm.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 85cm.
  • Bedroom Features View
    • The bedroom has a double bed.
    • The top of the mattress is 52cm from the floor.
    • The space under the bed is 10cm from the floor.
    • There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
    • Some flooring is patterned.
    • The following is available in this bedroom: a chair without armrests, wardrobes for seated users, bedside plug sockets, a desk and a TV with subtitles.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • Lighting levels are adjustable.
    • This bedroom has an adjoining room.
  • Ensuite Access View
    • There is step-free level access into the ensuite.
    • The ensuite door opens by sliding and has a high visual contrast.
    • The width of the door opening to the ensuite is 77cm.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Ensuite Dimensions and Features View
    • The dimensions of the ensuite are 278cm (width) x 250cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 207cm (from the side of the toilet pan).
    • There is a wall sensor flush on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 49cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 54cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 97cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The ensuite has a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 142cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • The alternate wash basin is 78cm high and the soap / hand moisturiser dispensers are 94cm high.
    • The ensuite has a wheel-in shower.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • The shower controls are twist/turn.
    • There is a flip-down shower seat.
    • The shower seat is 49cm from the floor.
    • There are dropdown rails for the shower.
    • The shower grab rails have a high visual contrast.
    • The shower dropdown rails have a high visual contrast.
    • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.