Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has a steep ramp/slope and automatic doors.
- This entrance is to the front of the visitor entrance.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: seating, a clearly signed hearing assistance system, maps and an information board in the car park.
- At the time of our visit the hearing assistance system was working.
- This site is part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is at the rear of the Kitchen Garden Café. View information about this toilet (new tab)
- There is a separate exit.
- The exit has automatic doors and step-free level access.
- Dogs on leads are welcome in the car park, public footpaths and across the estate, café terrace and barnyard.
Assistance dogs are allowed in the house and gardens.
Admissions
- At this location the following are free to access for all visitors: the car park and lakeside walk.
- At this location the following areas are free to access for National Trust members but payable for everyone else: all areas.
- This site offers companion or carer discounts.
- Coach parties are bookable in advance either via telephone or online.
Public Transport
- There is not a bus stop within approximately 150m of the site.
- The nearest train station is Lapworth.
- Lapworth Station is approximately 1.8 miles from Packwood House.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Parking
- This site has a car park.
- The vehicle route from the main road to the car park includes: uneven surfaces and potholes.
- This is an open air car park with a compacted gravel surface.
- Parking is free for all users.
- Maps and information boards are available.
- There are 9 Blue Badge parking bays.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 236cm x 500cm.
- There is no hatched zone.
- The nearest Blue Badge bay is 58m from the visitor reception.
- Obstacles from the car park include: a lack of pedestrian walkways to cross the car park and dropped kerbs.
- There are parent and child parking bays available.
- There is not a designated drop-off point.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders, fidget toys and communication cards.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: a tramper and a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- Extras in the sensory pack include a sensory cloth, an emotion fan and Makaton cards.
Visitor Reception
- Access into the area is via a steep ramp/slope.
- The slope is between 75cm and 150cm wide, with no handrails.
- The door is automatic, opens by sliding and has a low colour contrast with the surrounding walls.
- The width of the door opening is 115cm.
- Internally the door has a low colour contrast.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- There is step-free level access around the area.
- The majority of aisle widths are over 150cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) within the majority of the area.
- All flooring is smooth and even.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- There is step-free level access to the counter.
- The height of the counter is 106cm.
- There is not a low level section at a suitable height for a wheelchair user.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There are tables, bench seats and chairs with armrests available in the visitor reception.
- The following furniture is permanently fixed: some of the chairs.
- Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.
- The exit door is automatic, opens by sliding and has a low colour contrast with the surrounding walls.
- The width of the exit door opening is 115cm.
Shop
- There is step-free level access into the shop.
- The majority of aisle widths are under 150cm.
- Some flooring in the shop is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
- There is step-free level access around the shop.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.
- There is step-free level access to the counter.
- The height of the counter is 75cm.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.
- The exit door is automatic, opens by sliding and has a low colour contrast with the surrounding walls.
- The width of the exit door opening is 115cm.
- The exit doors lead to the plant area. The surface of the flooring in the plant area is uneven due to gravel.