Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has step-free level access, a manual door and a narrow entrance opening.
- This entrance is the entrance at the front of the shop.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: a clearly signed hearing assistance system.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is off the main courtyard next to the hall entrance. View information about this toilet (new tab)
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs and a mountain trike. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from visitor reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Route to (the Shop)
- The shop is located straight ahead after admission to the site then left into the main courtyard.
The shop is then located to the right. - The route to the area is step-free level.
- Path surfaces along the route are gravel.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Shop
- There is step-free level access into the shop.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 67cm.
- Internally the door has a high colour contrast.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- The majority of aisle widths are under 150cm.
- All flooring in the shop is smooth and even.
- There is step-free level access around the shop.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.
- There is step-free level access to the counter.
- The height of the counter is 93cm.
- There is a low level counter at a suitable height for a wheelchair user.
- The counter is placed in front of a patterned background.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.
- There is a second entrance door to the shop. This door is 90cm wide and opens away from you.