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Oxburgh Estate - Hall

Oxborough, near Swaffham, Norfolk, PE33 9PS

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Access Guide

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Summary

  • View information about opening hours.
  • Amenities in this building include: exhibition rooms and historic interiors.
  • The most accessible entrance has a slight ramp/slope and manual doors.
  • This entrance is located in the courtyard.
  • There are 3 floors once inside.
  • Other floors can be accessed via: stairs.
  • There is step-free access to the ground floor only once inside.
  • Access into the hall is via a ramp.
  • There is a member of staff available for help and assistance.
  • Staff/volunteers can describe the layout and access around the site.
  • The following are also available: seating, large print information and Braille information.
  • This site is not part of the Sunflower Lanyard Scheme.
  • Toilet and changing facilities available include: a toilet with some adaptations.
  • The toilet with adaptations for disabled people surveyed can be found off the main courtyard, next to the entrance for the hall.
  • There is a separate exit.
  • The exit has manual doors.
  • Visitors can exit the hall via the entrance if necessary.

Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: manual wheelchairs and a mountain trike. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from visitor reception. View more information about booking and collection of equipment.
  • You can borrow or hire the following mobility vehicles: a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.

Route to (the Hall)

  • Access to the hall is through the admissions arch straight ahead and then left into the Oxburgh Hall courtyard.
    The hall is directly ahead as you pass through the gates.
  • The route to the area is step-free level.
  • Path surfaces along the route are paving stones and bonded gravel.
  • The majority of the paths are wide enough for wheelchair users.
  • There is no accessible shuttle to this area.

Entrance

  • The entrance surveyed is located in the main courtyard.
  • There is step-free access via ramp at the entrance.
  • The slight ramp is between 75cm and 150cm wide, with handrails on both sides.
  • There are double manual doors which open away from you.
  • The width of the opening is 135cm.

Tour

  • The tour is self-guided but volunteers/staff are available to provide additional information.
  • The tour takes approximately 45 minutes.
  • There is stepped access along the tour route.
  • There are doorways or openings used on the tour which are under 75cm wide.
  • The majority of walkway widths are between 120cm and 180cm.
  • The tour can not be adapted to avoid inaccessible areas.
  • Areas with stepped access only can be experienced by visitors via an information booklet and a photo album.
  • There is no (or very little) background noise along the tour route.
  • Tour information includes the following formats: information booklets and pictorial.
  • The tour does not have a hearing assistance system.
  • There are chairs with armrests at regular intervals along the tour.
  • Some flooring along the tour route is smooth and even.
  • Where the flooring is not smooth or even, this is due to carpet and uneven floorboards.
  • Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
  • Lighting levels are low along parts of the tour route.

Stairs (to the First Floor)

  • The floors which are accessible by stairs are G, 1.
  • There are more than 20 steps between floors.
  • The steps are not clearly marked with a handrail on the left going up.
  • The highest step is 16cm high.
  • There is a spiral staircase in addition to this one which accesses the same area.
  • Lighting levels are low.

Room(s) (The King's Room)

  • The room surveyed was The King's Room and is located on floor 1 of Oxburgh Hall.
  • There is not wayfinding signage on the route to the room(s).
  • There is no signage for the room.
  • The corridor width outside the room is over 180cm.
  • Getting Into The Room View
    • Access into the room is via steps.
    • There are 9 steps, which are unmarked, with handrails on both sides.
    • The door is manual, permanently held open and has a low colour contrast with the surrounding walls.
    • The width of the opening is 95cm.
    • Internally the door has a low colour contrast.
  • Inside The Room View
    • The area does not have a hearing assistance system.
    • There is not a visual fire alarm beacon in the room(s).
    • The room has: room for a wheelchair user to manoeuvre (150cm x 150cm), chairs with armrests and bench seats.
    • The room does not have: a mixture of chairs with and without armrests.
    • The following furniture is permanently fixed: some of the chairs.
    • There is step-free level access around the room.
    • All flooring in the area is smooth and even.
    • Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
    • The colour contrast between the walls and floor is high.
    • Lighting levels are moderate to good.

Room(s) (The Priest Hole)

  • The room surveyed was the Priest Hole and is located on floor 1 of Oxburgh Hall, next to The King's Room.
  • There is not wayfinding signage on the route to the room(s).
  • There is no signage for the room.
  • The corridor width outside the room is over 180cm.
  • Getting Into The Room View
    • Access into the room is via steps.
    • There are 6 steps, which are unmarked, with no handrails.
    • The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
    • The width of the opening is 55cm.
    • Internally the door has a high colour contrast.
  • Inside The Room View
    • The area does not have a hearing assistance system.
    • There is not a visual fire alarm beacon in the room(s).
    • The room does not have: room for a wheelchair user to manoeuvre (150cm x 150cm) and any seating available.
    • There is step-free level access around the room.
    • All flooring in the area is smooth and even.
    • The colour contrast between the walls and floor is low.
    • Lighting levels are low.

Exit (to the Courtyard from the Ground Floor)

  • The exit is located at the north side of the hall.
  • There is step-free level access at the exit.
  • There are double manual doors (with one door locked) which opens towards you.
  • The width of the opening is 67cm.
  • There is a second manual door which opens towards you.
  • The width of the opening is 68cm.
  • There is a small lip on the threshold of the exit with a height of less than 1.5cm.

Exit (to the Courtyard from Floor 1)

  • The exit is located on the left in The King's Room.
  • There is not step-free access at the exit.
  • There are 10+ steps, which are unmarked, with a handrail on the left going down.
  • The handrail covers all steps.
  • The steps are not at the recommended height (between 15cm - 18cm).
  • There is a single manual door which is permanently open.
  • The width of the opening is 78cm.
  • There is a second manual door which opens towards you.
  • The width of the opening is 67cm.
  • There is a small lip on the threshold of the exit with a height of more than 1.5cm.

Toilet with Adaptations (Courtyard - Ambulant - Right Hand Transfer)

  • This toilet is located to the right as you enter the main courtyard.
  • There is step-free level access into the toilet.
  • There is pictorial and written text signage on or near the door.
  • The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
  • The width of the toilet door opening is 90cm.
  • The door has a locking handle.
  • There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
  • The dimensions of the cubicle are 145cm x 209cm and it does not have a 150cm x 150cm turning space.
  • There is a lateral transfer space to the right of the seat but it is obstructed.
  • The lateral transfer space is 75cm from the side of the toilet pan to the wall.
  • There is a spatula flush on the right transfer side.
  • The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
  • There is a dropdown rail on the transfer side.
  • The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
  • The following fixtures cannot be reached from the toilet seat: soap dispenser and hand dryer.
  • The height of the toilet seat above floor level is 48cm.
  • The height of the toilet roll holder is 98cm.
  • The wash basin tap type is lever.
  • The height of the wash basin is 74cm.
  • The height of the soap dispenser is 107cm.
  • The height of the hand dryer is 90cm.
  • The height of the baby change is 100cm.
  • There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
  • There is not a shelf.
  • The cubicle has: a waste bin with lid, a nappy/incontinence items bin and a sanitary bin.
  • The cubicle does not have a full length mirror and coat hooks.
  • The following have a high colour contrast with their surroundings: the internal door, the floor, the toilet seat, all grab rails and the dropdown rail.
  • Lighting levels are moderate to good.
  • The ramp is located at an initial door that leads to the corridor that the accessible toilet is located in.
    The ramp is between 75cm and 150cm wide, with no handrails.
    The door is permanently open and has a width of 90cm.

Entrance (The Pantry)

  • The entrance surveyed is located at the front of the café opposite the car park.
  • There is step-free access via slope at the entrance.
  • The slight slope is between 75cm and 150cm wide, with no handrails.
  • There are double manual doors which are permanently open.
  • The width of the opening is 135cm.

Eating and Drinking (The Pantry)

  • This is a café which serves hot and cold meals and snacks.
  • There is a counter where food and drink can be ordered.
  • Staff can provide assistance and offer service to tables.
  • Menu types include: written wall menus.
  • Menus are easy to read (large clear font with contrasting colours).
  • The following are available here: drinking straws, takeaway cups, takeaway cutlery and a portable card machine for payment.
  • Lighting levels are moderate to good.
  • There is no (or very little) background noise here.
  • There is not a hearing assistance system.
  • There is a counter over 85cm high without a tray rail.
  • The counter is 98cm high.
  • There is not a section of the counter at a suitable height for a wheelchair user.
  • There is step-free level access around the seating area.
  • There are tables and chairs with armrests available in the seating area.
  • The seating area does not have: a priority table and a mixture of chairs with and without armrests.
  • There are no tables which are at a suitable height for a wheelchair user.
  • The surface height of the tables is 71cm.
  • Some flooring in the area is smooth and even.
  • Where the flooring is not smooth or even, this is due to gravel.

Entrance (The Chapel)

  • The entrance surveyed is located on the left side of the building.
  • There is step-free access via ramp at the entrance.
  • The slight ramp is between 75cm and 150cm wide, with handrails on both sides.
  • There is a single manual door which opens away from you.
  • The width of the opening is 132cm.
  • There is a second manual door which is permanently open.
  • The width of the opening is 71cm.
  • There is a small lip on the threshold of the entrance with a height of more than 1.5cm.

Room(s) (Chapel)

  • The room surveyed was The Chapel and is located within the Formal Gardens.
  • There is not wayfinding signage on the route to the room(s).
  • There is no signage for the room.
  • Inside The Room View
    • The area does not have a hearing assistance system.
    • There is not a visual fire alarm beacon in the room(s).
    • The room has: room for a wheelchair user to manoeuvre (150cm x 150cm) and bench seats.
    • The room does not have: a mixture of chairs with and without armrests.
    • The following furniture is permanently fixed: all of the chairs.
    • There is step-free level access around the room.
    • All flooring in the area is smooth and even.
    • Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
    • The colour contrast between the walls and floor is medium.
    • Lighting levels are low.