Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has a slight ramp/slope and a manual door.
- This entrance is at the front of the café.
- There is step-free access once inside.
- There is restricted room to manoeuvre at this property.
- There is a member of staff available for help and assistance.
- The following are also available: seating, a hearing assistance system which is not signed and on site-transport.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a toilet with some adaptations and step free standard toilets.
- The toilet with adaptations for disabled people surveyed can be found in the toilet block around the right side of the courtyard buildings.
- This toilet with adaptations for disabled people is approximately 1m from the toilet block entrance.
- The standard toilets surveyed can be found in the toilet block around the right side of the courtyard buildings.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs and mountain trikes. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the visitor reception kiosk and house.. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: mobility scooters and trampers. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the visitor reception kiosk. View more information about booking and collection of equipment.
Route to (the Stables Café)
- From the car park, join the path to the house.
Go past the house and enter the courtyard.
The café is ahead, at the rear of the courtyard. - The route to the area is step-free via a slight ramp/slope.
- Path surfaces along the route are tarmac and paving stones.
- The majority of the paths are wide enough for wheelchair users.
- There is a shuttle which can take visitors to this area, but wheelchair users will need to transfer into it.
Picnic Area
- The following information describes the picnic area located in the courtyard in front of the café.
- There is step-free level access into the area.
- There are picnic tables.
- No chairs have armrests on both sides.
- Adapted picnic tables are available.
- The distance between the floor and the underside of the lowest picnic table is 74cm.
- The distance between the floor and the underside of the highest picnic table is 80cm.
- The standard height for the underside of picnic tables is 74cm.
- The following furniture is permanently fixed: all of the chairs and all of the tables.
- There is step-free level access around the area.
- The surface in the picnic area is not smooth and even.
- Where the flooring is not smooth or even, this is due to uneven paving/tiles and gravel.
Entrance
- The entrance surveyed is located at the front of the café.
- There is step-free access via slope at the entrance.
- The slight slope is over 150cm wide.
- There are double manual doors (with one door locked) which opens towards you.
- The width of the opening is 95cm.
Eating and Drinking
- This is a café which serves hot and cold snacks.
- There is a counter where food and drink can be ordered.
- Staff can provide assistance and offer service to tables.
- Menu types include: written wall menus.
- Menus are easy to read (large clear font with contrasting colours).
- The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery, takeaway cutlery, a portable card machine for payment, large-handled mugs and large-handled cutlery.
- Lighting levels are moderate to good.
- There may be background noise here.
- There is a hearing assistance system which is not signed.
- The hearing assistance system was tested and working at the time of the survey.
- There is a counter over 85cm high with a tray rail.
- The counter is 92cm high.
- There is not a section of the counter at a suitable height for a wheelchair user.
- There is step-free level access around some of the seating area.
- There are tables, booths, bench seats and a mixture of chairs with and without armrests available in the seating area.
- The seating area does not have: a priority table.
- There are some tables which are at a suitable height for a wheelchair user.
- The surface height of the tables is 74cm.
- The following furniture is permanently fixed: some of the chairs and some of the tables.
- Some flooring in the area is smooth and even.
- Where the flooring is not smooth or even, this is due to uneven paving/tiles.
- Additional seating which does not have step-free level access is located at the rear of the café.
- Some of the seating area has ramped access.
Ramp or Slope (to Additional Seating)
- The ramp is slight and between 75cm and 150cm wide.
- The ramp does not have handrails.
- Lighting levels are moderate to good.
Entrance (Toilet Block)
- The entrance surveyed is located around to the right side of the courtyard buildings.
- There is step-free access via ramp at the entrance.
- The slight ramp is between 75cm and 150cm wide, with no handrails.
- There are double manual doors which are permanently open.
- The width of the opening is 90cm.
Toilet with Adaptations (Toilet Block - Ambulant - Left Hand Transfer)
- This toilet is located ahead from the toilet block entrance.
- There is step-free level access into the toilet.
- This toilet is approximately 1m from the toilet block entrance.
- There is pictorial signage on or near the door.
- The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
- The width of the toilet door opening is 94cm.
- The door has a locking handle.
- The dimensions of the cubicle are 276cm x 255cm and it has a turning space of at least 150cm x 150cm.
- There is a lateral transfer space to the left of the seat.
- The lateral transfer space is 143cm from the side of the toilet pan to the wall.
- There is a spatula flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the non transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
- The following fixtures cannot be reached from the toilet seat: soap dispenser, towel dispenser and hand dryer.
- The height of the toilet seat above floor level is 47cm.
- The height of the toilet roll holder is 87cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 73cm.
- The height of the soap dispenser is 86cm.
- The height of the towel dispenser is 95cm.
- The height of the hand dryer is 102cm.
- There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a nappy/incontinence items bin and a sanitary bin.
- The cubicle does not have a full length mirror.
- The height of the coat hook is 153cm from the floor.
- The following have a high colour contrast with their surroundings: all grab rails, the floor and the toilet seat.
- The following have a less clear colour contrast with their surroundings: the dropdown rail and the internal door.
- Lighting levels are moderate to good.
Standard Toilet (Toilet Block)
- There is step-free level access into the toilet.
- The door is manual, permanently held open and has a low colour contrast with the surrounding walls.
- The width of the door opening is 85cm.
- Internally the door has a high colour contrast.
- The male standard toilet was surveyed.
- There is also a female toilet in the same location.
- The width of the widest cubicle door opening is 60cm.
- The wash basin tap type is push.
- Lighting levels are moderate to good.
- There are hand dryers.
- There is a baby change facility which is not at a suitable height for a wheelchair user.