Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has a step, a steep ramp/slope (which bypasses any steps) and doors permanently held open.
- This entrance is ahead and on the left after you enter the courtyard.
- There is step-free access once inside.
- There is restricted room to manoeuvre at this property.
- There is a member of staff available for help and assistance.
- The following are also available: seating, a hearing assistance system which is not signed and on site-transport.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is located ahead from the toilet block entrance. View information about this toilet (new tab).
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs and mountain trikes. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the visitor reception kiosk and house.. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: mobility scooters and trampers. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the visitor reception kiosk. View more information about booking and collection of equipment.
Route to (the Second-hand Bookshop)
- From the car park, join the path to the house.
Go past the house and enter the courtyard.
The bookshop is ahead on the left. - The route to the area is step-free via a slight ramp/slope.
- Path surfaces along the route are tarmac and paving stones.
- The majority of the paths are wide enough for wheelchair users.
- There is a shuttle which can take visitors to this area, but wheelchair users will need to transfer into it.
Shop
- Access into the shop is via a step and a steep ramp/slope (which bypasses any steps).
- The ramp is between 75cm and 150cm wide, with no handrails.
- There is 1 step, which is unmarked, with no handrails.
- The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
- The width of the door opening is 130cm.
- Internally the door has a high colour contrast.
- The majority of aisle widths are under 150cm.
- Some flooring in the shop is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
- There is step-free level access around the shop.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.
- There is step-free level access to the counter.
- The height of the counter is 90cm.
- There is not a low level counter at a suitable height for a wheelchair user.
- The counter has a hearing assistance system which is not signed.
- The hearing assistance system was tested and working at the time of the survey.
- Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.