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Orford Ness Nature Reserve - Bookshop

Quay Street, Orford, Suffolk, IP12 2NU

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Access Guide

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Summary

  • View information about opening hours.
  • Amenities in this building include: a shop.
  • The most accessible entrance has a step, a steep ramp/slope and a door permanently held open.
  • This entrance is at the front of the building.
  • There is step-free access once inside.
  • There is not a member of staff available for help and assistance.
  • The following are also available: seating.
  • At the time of our visit the hearing assistance system was not working.
  • This site is not part of the Sunflower Lanyard Scheme.
  • Toilet and changing facilities available include: a toilet with some adaptations for disabled people and standard toilets.
  • The toilet with adaptations for disabled people surveyed can be found off the Red Route.
  • The standard toilets surveyed can be found off the Red Route.

Route to (Bookshop)

  • Follow the path from the island meeting point.
    At the fork, turn left and continue ahead.
    The Bookshop will be on the right.
  • The route to the area is step-free level.
  • Path surfaces along the route are concrete and gravel.
  • The majority of the paths are wide enough for wheelchair users.
  • There is no accessible shuttle to this area.

Shop

  • Access into the shop is via a step and a steep ramp/slope.
  • The ramp is between 75cm and 150cm wide, with no handrails.
  • There is 1 step, which is unmarked, with no handrails.
  • The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
  • The width of the door opening is 53cm.
  • Internally the door has a high colour contrast.
  • There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
  • The majority of aisle widths are over 150cm.
  • Some flooring in the shop is smooth and even.
  • Where the flooring is not smooth or even, this is due to carpet.
  • Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
  • There is step-free level access around the shop.
  • There is no (or very little) background noise here.
  • Lighting levels are moderate to good.
  • There is step-free level access to the counter.
  • The height of the counter is 71cm.
  • The counter does not have a hearing assistance system.
  • There are no staff permanently based at the shop and any purchases are made via a cash honesty system.

Toilet with Adaptations (Red Route - Accessible - Left Hand Transfer)

  • This toilet is located off the Red Route.
  • There is step-free level access into the toilet.
  • There is pictorial and written text signage on or near the door.
  • The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
  • The width of the toilet door opening is 81cm.
  • The door has a lever twist lock.
  • There is a small lip on the threshold of the doorway with a height of more than 1.5cm.
  • The dimensions of the cubicle are 234cm x 287cm and it has a turning space of at least 150cm x 150cm.
  • There is a lateral transfer space to the left of the seat.
  • The lateral transfer space is 139cm from the side of the toilet pan to the wall.
  • There is a spatula flush on the transfer side.
  • The following grab rails are available: a vertical grab rail on the transfer side.
  • There is a dropdown rail on both sides of the seat.
  • The following fixtures can be reached from the toilet seat: toilet roll holder.
  • The following fixtures cannot be reached from the toilet seat: wash basin, soap dispenser and towel dispenser.
  • The height of the toilet seat above floor level is 44cm.
  • The height of the toilet roll holder is 97cm.
  • The wash basin tap type is lever.
  • The height of the wash basin is 69cm.
  • The height of the soap dispenser is 110cm.
  • The height of the towel dispenser is 107cm.
  • There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
  • There is not a shelf.
  • The cubicle has: a waste bin without lid and a sanitary bin.
  • The cubicle does not have a full length mirror and coat hooks.
  • The following have a high colour contrast with their surroundings: all dropdown rails, the internal door and some grab rails.
  • The following have a less clear colour contrast with their surroundings: the floor, some grab rails and the toilet seat.
  • Lighting levels are moderate to good.

Standard Toilet

  • Access into the toilet is via a step.
  • There is 1 step, which is unmarked, with no handrails.
  • The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
  • The width of the door opening is 77cm.
  • Internally the door has a high colour contrast.
  • The male standard toilet was surveyed.
  • There is also a female toilet in the same location.
  • The width of the widest cubicle door opening is 60cm.
  • The wash basin tap type is twist/turn.
  • Lighting levels are moderate to good.
  • There are no hand dryers.

Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from the visitor reception. View more information about booking and collection of equipment.
  • You can borrow or hire the following mobility vehicles: a tramper. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from the visitor reception. View more information about booking and collection of equipment.
  • There is no charge to borrow any equipment but donations are welcome.