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Nymans - Welcome Café

Handcross , near Haywards Heath, West Sussex, RH17 6EB

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Access Guide

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Summary

  • View information about opening hours.
  • The most accessible entrance has a slight ramp/slope and an automatic door.
  • This entrance is the Welcome Café entrance.
  • There is step-free access once inside.
  • There is a member of staff available for help and assistance.
  • The following are also available: seating and a clearly signed hearing assistance system.
  • At the time of our visit the hearing assistance system was not working.
  • This site is not part of the Sunflower Lanyard Scheme.
  • Toilet and changing facilities available include: a Changing Places facility, a toilet with some adaptations for disabled people and step free standard toilets.
  • There is a Changing Place which can be found in the toilet block to the left of the Welcome Café.
  • The toilet with adaptations for disabled people surveyed can be found in the toilet block to the left of the Welcome Café.
  • This toilet with adaptations for disabled people is approximately 3m from the Toilet Block entrance.
  • The standard toilets surveyed can be found in the toilet block to the left of the Welcome Café.

Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: manual wheelchairs and mountain trikes. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • Sensory packs can be borrowed which include: ear defenders, fidget toys, binoculars, magnifying glass and torch.
  • You can borrow these from Visitor Reception. View more information about booking and collection of equipment.
  • Powered mobility vehicles cannot be borrowed or hired.

Route to (Welcome Café)

  • Exit Visitor Reception and head to the right.
    Turn left down the far side of the Café, and the accessible entrance is on the left.
  • The route to the area is step-free level.
  • Path surfaces along the route are paving stones and bonded gravel.
  • The majority of the paths are wide enough for wheelchair users.
  • There is no accessible shuttle to this area.

Entrance

  • The entrance surveyed is located at the right side of the café.
  • There is step-free access via ramp at the entrance.
  • The slight ramp is between 75cm and 150cm wide, with no handrails.
  • There is a single automatic door which opens by sliding.
  • The width of the opening is 110cm.

Eating and Drinking

  • This is a café which serves hot and cold meals and snacks.
  • There is a counter where food and drink can be ordered.
  • Staff can provide assistance and offer service to tables.
  • Menu types include: written wall menus.
  • Menus are easy to read (large clear font with contrasting colours).
  • The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery, a portable card machine for payment, large-handled mugs and large-handled cutlery.
  • Lighting levels are moderate to good.
  • There is background noise here which varies, depending on the time of day.
  • There is a clearly signed hearing assistance system.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
  • There is a counter over 85cm high without a tray rail.
  • The counter is 89cm high.
  • There is not a section of the counter at a suitable height for a wheelchair user.
  • There is step-free level access around the seating area.
  • There are tables, bench seats, chairs with armrests and chairs without armrests available in the seating area.
  • The seating area does not have: a priority table.
  • Tables are at a suitable height for a wheelchair user.
  • The surface height of the tables is 75cm.
  • The following furniture is permanently fixed: some of the chairs.
  • All flooring in the area is smooth and even.

Picnic Area

  • The following information describes the picnic area located to the right of the cafe.
  • There is step-free level access into the area.
  • There are tables and bench seats.
  • Some chairs have armrests on both sides.
  • Adapted picnic tables are not available.
  • The surface height of the lowest table is 71cm.
  • The surface height of the highest table is 75cm.
  • The following furniture is permanently fixed: some of the chairs and some of the tables.
  • There is step-free level access around the area.
  • The surface in the picnic area is not smooth and even.
  • Where the flooring is not smooth or even, this is due to gravel.

Entrance (Toilet Block)

  • The entrance surveyed is located to the left of the Welcome Café.
  • There is step-free access via ramp at the entrance.
  • The slight ramp is between 75cm and 150cm wide, with handrails on both sides.
  • There are double manual doors which are permanently open.
  • The width of the opening is 110cm.
  • There is a small lip on the threshold of the entrance with a height of less than 1.5cm.

Changing Places

  • Location and Access View
    • The facility is additional to standard and accessible toilets, and is not located close to other managed facilities.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
    • The width of the door opening is 86cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • The door does not have a horizontal grab rail.
    • The dimensions of the facility are 390cm x 270cm.
    • The ceiling height is at a minimum height of 2.4m and there is a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
  • Toilet Details View
    • There are lateral transfer spaces on both sides of the seat.
    • The transfer space on the right as you face the toilet is 276cm.
    • The transfer space on the left as you face the toilet is 66cm.
    • The following grab rails are available: vertical grab rails on both sides of the toilet and vertical grab rails on both sides of the wash basin.
    • There is a dropdown rail on both sides of the seat.
    • The following have a high colour contrast with their surroundings: the internal door, the floor, all dropdown rails, all grab rails and the toilet seat.
    • The toilet seat is 48cm above the floor.
    • There is a spatula flush on the right transfer side.
    • There is pull cord emergency alarm at a recommended height (within 10cm from floor).
    • The height of the toilet roll holder is 90cm.
    • The toilet has a cistern.
  • Changing Bench and Hoist Details View
    • The facility changing bench is wall mounted and height-adjustable.
    • The length of the facility changing bench is 180cm.
    • The changing places hoist is powered overhead and covers all areas in the cubicle.
  • Other Facilities View
    • There is a height adjustable wash basin.
    • The wash basin tap type is twist turn mixer.
    • The soap dispenser is 73cm from the floor.
    • The towel dispenser is 93cm from the floor.
    • The hand dryer is 95cm from the floor.
    • The facility has: a full length mirror, a waste bin with lid, a nappy/incontinence items bin, a sanitary bin and a privacy screen.
    • There is not a shelf.
    • The coat hooks are 99cm and 124cm from the floor.
    • Wide tear off paper roll is available.
    • The height of the wide paper roll dispenser is 100cm.
    • There is not a visual fire alarm beacon within the toilet.
    • Lighting levels are moderate to good.

Toilet with Adaptations (Ambulant - No Lateral Transfer)

  • This toilet is located in the toilet block, on the right.
  • There is step-free level access into the toilet.
  • This toilet is approximately 3m from the toilet block entrance.
  • There is pictorial signage on or near the door.
  • The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
  • The width of the toilet door opening is 86cm.
  • The door has a lever twist lock.
  • Internally the door has a high colour contrast.
  • The dimensions of the cubicle are 190cm x 215cm and it has a turning space of at least 150cm x 150cm.
  • There is not a lateral transfer space next to the seat.
  • There is a lever flush on the right, but there is no transfer space.
  • The following grab rails are available: a horizontal grab rail on the left as you face the toilet, a vertical grab rail on the left as you face the toilet, a vertical grab rail on the right as you face the toilet and vertical grab rails on both sides of the wash basin.
  • There is a dropdown rail on the right as you face the seat.
  • The following fixtures can be reached from the toilet seat: toilet roll holder on the dropdown rail and wash basin.
  • The following fixtures cannot be reached from the toilet seat: soap dispenser, towel dispenser and hand dryer.
  • The height of the toilet seat above floor level is 47cm.
  • The height of the toilet roll holder is 50cm.
  • The wash basin tap type is twist turn mixer.
  • The height of the wash basin is 88cm.
  • The height of the soap dispenser is 63cm.
  • The height of the towel dispenser is 119cm.
  • The height of the hand dryer is 83cm.
  • The height of the baby change is 81cm.
  • There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
  • There is not a shelf.
  • The cubicle has: a waste bin with lid, a nappy/incontinence items bin and a sanitary bin.
  • The cubicle does not have a full length mirror.
  • The height of the coat hook is 160cm from the floor.
  • The following have a high colour contrast with their surroundings: the floor, the internal door, all grab rails, the toilet seat and the dropdown rail.
  • Lighting levels are moderate to good.
  • There is also a low level toilet, with seat height 37cm.
    The toilet paper dispenser beside the low level toilet is at height 84cm.

Standard Toilet (Female)

  • There is step-free level access into the toilet.
  • The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
  • The width of the door opening is 86cm.
  • Internally the door has a high colour contrast.
  • The female toilet was surveyed.
  • The wash basin tap type is twist turn mixer.
  • Lighting levels are moderate to good.
  • There are hand dryers.

Standard Toilet (Male)

  • There is step-free level access into the toilet.
  • The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
  • The width of the door opening is 86cm.
  • Internally the door has a high colour contrast.
  • The male standard toilet was surveyed.
  • The width of the widest cubicle door opening is 65cm.
  • The wash basin tap type is push.
  • Lighting levels are moderate to good.
  • There are hand dryers.