You are on Summary. Skip to the next section.

Summary

• View information about opening hours.
• Amenities in this building include: historic interiors.
• The most accessible entrance has slight ramps/slopes, a manual door and a door permanently held open.
• This entrance is the Disabled Access and Deliveries entrance at the rear of the house.
• There are 3 floors once inside.
• Other floors can be accessed via: stairs.
• There is step-free access to the ground floor only once inside.
• There is stepped access to the Stone Hall on the ground floor.
  There is stepped access to the first and second floors.
• There is a member of staff available for help and assistance.
• Staff/volunteers can describe the layout and access around the site.
• The following are also available: seating, large print information, Braille information, audio format information, a BSL interpreter, a clearly signed hearing assistance system and a virtual tour.
• At the time of our visit the hearing assistance system was working.
• This site is not part of the Sunflower Lanyard Scheme.
• Toilet and changing facilities available include: a toilet with some adaptations for disabled people, standard toilets and a parent and baby room.
• This toilet with adaptations for disabled people is approximately 8m from the Disabled Access and Deliveries entrance.
• The standard toilets can be found on the ground and first floor.
• The standard toilets surveyed can be found the ground and first floor.

You are on Equipment and Resources to Borrow. Skip to the next section.

Equipment and Resources to Borrow

• You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
• Powered mobility vehicles cannot be borrowed or hired.

You are on Route to (House). Skip to the next section.

Route to (House)

• Turn left out of the Visitor Centre and follow the path over the bridge.
  Turn left at the junction and continue along the path until you arrive at the Disabled Access and Deliveries entrance to the house.
• The route to the area is step-free via a slight ramp/slope.
• Path surfaces along the route are tarmac and bonded gravel.
• The majority of the paths are wide enough for wheelchair users.
• There is no accessible shuttle to this area.

You are on Entrance (Disabled Access and Deliveries). Skip to the next section.

Entrance (Disabled Access and Deliveries)

• The entrance surveyed is located at the rear of the building.
• There is step-free access via ramp at the entrance.
• The slight ramp is between 75cm and 150cm wide, with no handrails.
• This entrance has an intercom.
• Features not positioned at a suitable height for a wheelchair user include: the intercom.
• There is a single manual door which opens away from you.
• The width of the opening is 102cm.
• There is a second manual door which is permanently open.
• The width of the opening is 92cm.
• Staff at the Visitor Centre will arrange access at this entrance.

You are on Entrance (Main). Skip to the next section.

Entrance (Main)

• The entrance surveyed is located at the front of the building.
• There is stepped access at the entrance.
• The slight ramp is between 75cm and 150cm wide, with no handrails.
• There is 1 step, which is unmarked, with no handrails.
• The step is not at the recommended height (between 15cm - 18cm).
• There is a single manual door which is permanently open.
• The width of the opening is 105cm.
• There is a second manual door which opens away from you.
• The width of the opening is 87cm.
• The step is a step down to the second door.

You are on Tour. Skip to the next section.

Tour

• The tour is self-guided but volunteers/staff are available to provide additional information.
• The tour takes approximately 2 hours.
• There is stepped access along the tour route.
• The majority of walkway widths are under 120cm.
• The tour can not be adapted to avoid inaccessible areas.
• Areas with stepped access only can be experienced by visitors via a virtual tour, an information booklet and a video on tablet or mobile phone.
• There is no (or very little) background noise along the tour route.
• Tour information includes the following formats: information booklets, Braille, pictorial, information board, television/screen, audio description and interactive exhibits at a recommended height for wheelchair users (between 75cm - 120cm).
• The tour does not have a hearing assistance system.
• There are armchairs, bench seats and a mixture of chairs with and without armrests at regular intervals along the tour.
• The following furniture is permanently fixed: some of the chairs.
• Some flooring along the tour route is smooth and even.
• Where the flooring is not smooth or even, this is due to carpet, uneven paving/tiles and uneven floorboards.
• Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
• Lighting levels are varied throughout the tour route.
• The majority of the ground floor is level access. There are ramped and stepped level changes on the tour.

You are on Stairs (Main). Skip to the next section.

Stairs (Main)

• The floors which are accessible by stairs are G and 1.
• There are more than 20 steps between floors.
• The steps are not clearly marked with a handrail on the right going up.
• The highest step is 13cm high.
• Lighting levels are moderate to good.

You are on Stairs (Front). Skip to the next section.

Stairs (Front)

• The floors which are accessible by stairs are G, 1 and 2.
• There are more than 20 steps between floors.
• The steps are not clearly marked with a handrail on the right going up.
• The highest step is 14cm high.
• Lighting levels are moderate to good.

You are on Room(s) (The Snug). Skip to the next section.

Room(s) (The Snug)

• The room surveyed was The Snug and is located on the second floor.
• There is not wayfinding signage on the route to the room(s).
• There is clear written signage in upper and lower case lettering.
• The corridor width outside the room is over 180cm.

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• Getting Into The Room View
  • There is step-free level access into the room.
  • The width of the opening is 82cm.
• Inside The Room View
  • The area has a clearly signed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is not a visual fire alarm beacon in the room(s).
  • Tables are at a suitable height for a wheelchair user.
  • The room has: chairs without armrests, sofas and tables.
  • The room does not have: a mixture of chairs with and without armrests.
  • There is step-free level access around the room.
  • Flooring in the area is not smooth and even.
  • Where the flooring is not smooth or even, this is due to carpet.
  • The colour contrast between the walls and floor is low.
  • Lighting levels are moderate to good.

You are on Stairs (Exit). Skip to the next section.

Stairs (Exit)

• The floors which are accessible by stairs are G, 1 and 2.
• There are more than 20 steps between floors.
• The steps are not clearly marked with a handrail on the left going up.
• The highest step is 13cm high.
• Lighting levels are moderate to good.
• The exit stairs lead to the ground floor. The Main Entrance or the Disabled Access and Deliveries entrance can be used to exit the house.

You are on Entrance (Tea Room). Skip to the next section.

Entrance (Tea Room)

• The entrance surveyed is located on the ground floor at the rear of the house.
• There is step-free access via slope at the entrance.
• The slight slope is between 75cm and 150cm wide, with no handrails.
• There is a single manual door which is permanently open.
• The width of the opening is 91cm.
• The exit can also be used to enter the tea room.

You are on Eating and Drinking (Tea Room). Skip to the next section.

Eating and Drinking (Tea Room)

• This is a tea room which serves hot and cold meals and snacks.
• There is full table service.
• Staff can provide assistance and offer service to tables.
• Menu types include: large print menus and handheld menus.
• Menus are easy to read (large clear font with contrasting colours).
• The following are available here: drinking straws, takeaway cups, two handled cups and easy grip cutlery.
• Lighting levels are moderate to good.
• There is no (or very little) background noise here.
• There is a clearly signed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There is a counter over 85cm high without a tray rail.
• The counter is 86cm high.
• There is not a section of the counter at a suitable height for a wheelchair user.
• There is step-free level access around the seating area.
• There are tables and chairs with armrests available in the seating area.
• The seating area does not have: room for a wheelchair user to manoeuvre (150cm x 150cm), a priority table and a mixture of chairs with and without armrests.
• Tables are at a suitable height for a wheelchair user.
• The surface height of the tables is 74cm.
• All flooring in the area is smooth and even.
• Seating is available in 2 adjoining rooms.
  The entrance between the rooms is 91cm wide.

You are on Exit (Tea Room). Skip to the next section.

Exit (Tea Room)

• The exit is located at the rear of the tea room.
• There is step-free level access at the exit.
• There is a single manual door which is permanently open.
• The width of the opening is 81cm.
• There is a small lip on the threshold of the exit with a height of less than 1.5cm.

You are on Shop (Book Shop). Skip to the next section.

Shop (Book Shop)

• Access into the shop is via a step.
• There is 1 step, which are unmarked, with no handrails.
• The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
• The width of the door opening is 81cm.
• Internally the door has a high colour contrast.
• There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
• The majority of aisle widths are under 150cm.
• Some flooring in the shop is smooth and even.
• Where the flooring is not smooth or even, this is due to carpet.
• Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
• There is step-free level access around the shop.
• There is no (or very little) background noise here.
• Lighting levels are moderate to good.
• The counter does not have a hearing assistance system.
• The width of the exit door opening is 82cm.
• There is an honesty box for payment of books.
  The height of the honesty box coin slot is 141cm.
  There is an open entrance at the rear of the book shop which gives access to the lower part of the ground floor tour.

You are on Parent and Baby Room / Baby Feeding Room. Skip to the next section.

Parent and Baby Room / Baby Feeding Room

• The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
• The width of the door opening is 79cm.
• Internally the door has a low colour contrast.
• The height of the baby change table is 64cm.
• The wash basin tap type is twist/turn.
• There is no seating available in the room.
• There is a toilet in the parent and baby room.
• Waste bins include: a nappy bin and a sanitary bin.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

• This toilet is located at the rear of the house, opposite the Disabled Access and Deliveries entrance.
• There is step-free level access into the toilet.
• This toilet is approximately 6m from the Disabled Access and Deliveries entrance.
• There is pictorial and written text signage on or near the door.
• The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
• The width of the toilet door opening is 81cm.
• The door has a lever twist lock.
• Internally the door has a high colour contrast.
• There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
• The dimensions of the cubicle are 325cm x 110cm and it does not have a 150cm x 150cm turning space.
• There is a lateral transfer space to the right of the seat.
• The lateral transfer space is 188cm from the side of the toilet pan to the wall.
• There is a lever flush on the transfer side.
• The following grab rails are available: a horizontal grab rail on the non transfer side.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: toilet roll holder.
• The following fixtures cannot be reached from the toilet seat: wash basin, soap dispenser, towel dispenser and hand dryer.
• The height of the toilet seat above floor level is 44cm.
• The height of the toilet roll holder is 79cm.
• The wash basin tap type is lever.
• The height of the wash basin is 79cm.
• The height of the soap dispenser is 84cm.
• The height of the towel dispenser is 102cm.
• The height of the hand dryer is 101cm.
• There is a push button emergency alarm.
• There is not a shelf.
• The cubicle has: a waste bin without lid and a sanitary bin.
• The cubicle does not have a full length mirror and coat hooks.
• The following have a high colour contrast with their surroundings: the dropdown rail and the internal door.
• The following have a less clear colour contrast with their surroundings: all grab rails, the floor and the toilet seat.
• Lighting levels are moderate to good.

You are on Standard Toilet (Female - Ground Floor). Skip to the next section.

Standard Toilet (Female - Ground Floor)

• Access into the toilet is via steps.
• There are 3 steps, which are clearly marked, with a handrail on the right going up.
• The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
• The width of the door opening is 81cm.
• Internally the door has a high colour contrast.
• There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
• The female toilet was surveyed.
• The width of the widest cubicle door opening is 74cm.
• The wash basin tap type is sensor.
• Lighting levels are moderate to good.
• There are hand dryers.

You are on Standard Toilet (Male - Ground Floor). Skip to the next section.

Standard Toilet (Male - Ground Floor)

• Access into the toilet is via steps.
• There are 2 steps, which are unmarked, with a handrail on the left going up.
• The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
• The width of the door opening is 76cm.
• Internally the door has a high colour contrast.
• There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
• The male standard toilet was surveyed.
• The width of the widest cubicle door opening is 70cm.
• The wash basin tap type is sensor.
• Lighting levels are moderate to good.
• There are hand dryers.

You are on Standard Toilet (First Floor). Skip to the next section.

Standard Toilet (First Floor)

• There is step-free level access into the toilet.
• The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
• The width of the door opening is 77cm.
• Internally the door has a low colour contrast.
• The shared standard toilet was surveyed.
• The width of the widest cubicle door opening is 77cm.
• The wash basin tap type is twist/turn.
• Lighting levels are moderate to good.
• There are no hand dryers.