Access Guide
Summary
- View information about opening hours.
- The most accessible entrance has a slight ramp/slope and doors permanently held open.
- This entrance is at the front of the shop.
- There is step-free access once inside.
- There is a member of staff available for help and assistance.
- The following are also available: a clearly signed hearing assistance system.
- At the time of our visit the hearing assistance system was working.
- This site is part of the Sunflower Lanyard Scheme.
- The nearest toilet with adaptations for disabled people is across the courtyard, directly opposite the shop. View information about this toilet (new tab)
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders, fidget toys, magnifying glass and soft toy.
- You can borrow these from staff at the house and the garden reception. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from Visitor Reception. View more information about booking and collection of equipment.
Route to (The Shop)
- On exiting the Visitor Reception, turn right into the courtyard.
Turn right and continue past the picnic tables.
The shop is directly ahead. - The route to the area is step-free level.
- Path surfaces along the route are cobbles and paving stones.
- The majority of the paths are wide enough for wheelchair users.
- There is no accessible shuttle to this area.
Shop
- Access into the shop is via a slight ramp/slope.
- The ramp is between 75cm and 150cm wide, with no handrails.
- The door is manual, permanently held open and has a high colour contrast with the surrounding walls.
- The width of the door opening is 84cm.
- Internally the door has a high colour contrast.
- The majority of aisle widths are under 150cm.
- All flooring in the shop is smooth and even.
- There is step-free level access around the shop.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.
- There is step-free level access to the counter.
- The height of the counter is 92cm.
- There is not a low level counter at a suitable height for a wheelchair user.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested, however it was not working at the time of the survey.
- There is a second door at the entrance to the shop.
The width of the second door is 81cm.
The slight ramp is in the threshold of the second doorway.