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Nostell - Courtyard Café

Doncaster Road, Nostell, near Wakefield, West Yorkshire, WF4 1QE

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Access Guide

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Summary

  • View information about opening hours.
  • The most accessible entrance has step-free level access and a manual door.
  • This entrance is at the front of the café.
  • There is step-free access once inside.
  • There is a member of staff available for help and assistance.
  • The following are also available: seating and a clearly signed hearing assistance system.
  • At the time of our visit the hearing assistance system was working.
  • This site is part of the Sunflower Lanyard Scheme.
  • Toilet and changing facilities available include: a Changing Places facility, toilets with some adaptations for disabled people and standard toilets.
  • There is a Changing Place which can be found to the right of the café, across the courtyard.
  • This toilet with adaptations for disabled people is approximately 30m from the café entrance.
  • The standard toilets surveyed can be found to the right of the café, across the courtyard.
  • There is a separate exit.
  • The exit has step-free level access and a door permanently held open.

Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: manual wheelchairs. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • Sensory packs can be borrowed which include: ear defenders, fidget toys, magnifying glass and soft toy.
  • You can borrow these from staff at the house and the garden reception. View more information about booking and collection of equipment.
  • You can borrow or hire the following mobility vehicles: mobility scooters. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from Visitor Reception. View more information about booking and collection of equipment.

Route to (The Courtyard Café)

  • From the stables car park, head towards the stables.
    Enter the stables via the arched entrance, then turn right.
    Continue past the outside seating area, and the café is on the right.
  • The route to the area is step-free level.
  • Path surfaces along the route are tarmac and paving stones.
  • The majority of the paths are wide enough for wheelchair users.
  • There is a shuttle which can take visitors to this area, but wheelchair users will need to transfer into it.
  • The visitor shuttle can carry a folded wheelchair, but there is a step up to the seating area.

Entrance

  • The entrance surveyed is located at the front left of the café.
  • There is step-free level access at the entrance.
  • There is a single manual door which opens away from you.
  • The width of the opening is 91cm.

Eating and Drinking

  • This is a café which serves hot and cold meals and snacks.
  • There is a counter where food and drink can be ordered.
  • Staff can provide assistance and offer service to tables.
  • Menu types include: handheld menus and written wall menus.
  • Menus are easy to read (large clear font with contrasting colours).
  • The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery, takeaway cutlery and a portable card machine for payment.
  • Lighting levels are moderate to good.
  • There is background noise here which varies, depending on the time of day.
  • There is a clearly signed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is a counter over 85cm high with a tray rail.
  • The counter is 92cm high.
  • There is not a section of the counter at a suitable height for a wheelchair user.
  • There is step-free level access around the seating area.
  • There are tables, bench seats and chairs without armrests available in the seating area.
  • The seating area does not have: a priority table and a mixture of chairs with and without armrests.
  • There are some tables which are at a suitable height for a wheelchair user.
  • The surface height of the tables is 73cm.
  • The following furniture is permanently fixed: some of the chairs.
  • Some flooring in the area is smooth and even.
  • Where the flooring is not smooth or even, this is due to uneven paving/tiles.

Exit

  • The exit is located at the front of the café, to the right of the entrance.
  • There is step-free level access at the exit.
  • There is a single manual door which is permanently open.
  • The width of the opening is 92cm.
  • The door may be closed dependent on the weather.

Picnic Area

  • The following information describes the picnic area located in the courtyard outside the café.
  • There is step-free level access into the area.
  • There are tables.
  • All chairs have armrests on both sides.
  • Adapted picnic tables are not available.
  • The standard height for the underside of picnic tables is 68cm.
  • There is step-free level access around the area.
  • Some of the surface in the picnic area in the area is smooth and even.
  • Where the flooring is not smooth or even, this is due to uneven paving/tiles.

Changing Places (Left Hand Transfer)

  • Location and Access View
    • The facility is additional to standard and accessible toilets, and is located close to other managed facilities.
    • Access into the facility is via a slight ramp/slope.
    • The slope is between 75cm and 150cm wide, with no handrails.
    • There is pictorial and written text signage on or near the door.
    • The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
    • The width of the door opening is 86cm.
    • The door has a lever twist lock.
    • Internally the door has a low colour contrast.
    • The door does not have a horizontal grab rail.
    • The dimensions of the facility are 374cm x 298cm.
    • The ceiling height is at a minimum height of 2.4m and there is a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
  • Toilet Details View
    • There is a lateral transfer space to the left of the seat.
    • The transfer space on the left as you face the toilet is 195cm.
    • The following grab rails are available: a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
    • There is a dropdown rail on both sides of the seat.
    • The following have a high colour contrast with their surroundings: the internal door and the floor.
    • The following have a less clear colour contrast with their surroundings: the toilet seat, all dropdown rails and all grab rails.
    • The toilet seat is 46cm above the floor.
    • There is a lever flush on the non transfer side.
    • There is pull cord emergency alarm at a recommended height (within 10cm from floor).
    • The height of the toilet roll holder is 92cm.
    • The toilet has a backrest.
  • Changing Bench and Hoist Details View
    • The facility changing bench is free standing and height-adjustable.
    • The length of the facility changing bench is 150cm.
    • The changing places hoist is powered overhead and covers all areas in the cubicle.
  • Other Facilities View
    • There is a fixed height wash basin at a suitable height for a wheelchair user.
    • The wash basin tap type is lever mixer.
    • The wash basin is 74cm from the floor.
    • The soap dispenser is 89cm from the floor.
    • The hand dryer is 89cm from the floor.
    • The facility has: a full length mirror, a nappy/incontinence items bin and a sanitary bin.
    • The facility does not have coat hooks.
    • There is not a shelf.
    • Wide tear off paper roll is available.
    • The height of the wide paper roll dispenser is 125cm.
    • There is a baby change facility which is not at a suitable height for a wheelchair user.
    • There is not a visual fire alarm beacon within the toilet.
    • Lighting levels are moderate to good.

Standard Toilet (Female and Male - Courtyard)

  • Access into the toilet is via a slight ramp/slope.
  • The slope is between 75cm and 150cm wide, with no handrails.
  • The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
  • The width of the door opening is 77cm.
  • Internally the door has a low colour contrast.
  • The door has a minimum height of 200cm.
  • The male and female standard toilets were surveyed.
  • The width of the widest cubicle door opening is 72cm.
  • The wash basin tap type is lever mixer.
  • Lighting levels are moderate to good.
  • There are hand dryers.