Access Guide

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Summary

View information about opening hours.
Amenities in this area include: an ice cream kiosk.
The most accessible entrance has a step.
This entrance is at the front of the kiosk.
There is a member of staff available for help and assistance.
The following are also available: seating and a clearly signed hearing assistance system.
This site is part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is located in the play area. View information about this toilet (new tab).

You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Sensory packs can be borrowed which include: ear defenders and activity sheets.
You can borrow these from visitor reception. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: trampers. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from visitor reception. View more information about booking and collection of equipment.
The chapel has a stair climber to overcome the steps to the entrance.

Exit the visitor reception, turn left and head up the raised walkway to Market Place.
There is a steep slope at the end of the walkway which overcomes the steps.
Head towards the rear right of Market Place.
Continue along the path, past the chapel and continue ahead to the play area.
The Strawberry Castle Cabin is on the right of the play area.
The route to the area is step-free via a slight ramp/slope and is step-free via a steep ramp/slope.
Path surfaces along the route are tarmac, gravel and wood.
The majority of the paths are wide enough for wheelchair users.
There is no accessible shuttle to this area.
The visitor shuttle can take visitors to Market Place.

This is a kiosk which serves ice cream.
Access into the area is via a step.
There is 1 step, which is unmarked, with no handrails.
There is a counter where food and drink can be ordered.
Staff can provide assistance and offer service to tables.
Menu types include: written wall menus.
Menus are easy to read (large clear font with contrasting colours).
The following are available here: drinking straws, takeaway cups and takeaway cutlery.
Lighting levels are varied.
There is no (or very little) background noise here.
There is a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
There is a counter over 85cm high without a tray rail.
The counter is 121cm high.
There is not a section of the counter at a suitable height for a wheelchair user.
Flooring in the area is not smooth and even.
Where the flooring is not smooth or even, this is due to gravel.

The following information describes the picnic area located in the cabin and play area.
Access into the area is via a slight ramp/slope.
The slope is over 150cm wide.
There are picnic tables.
No chairs have armrests on both sides.
Adapted picnic tables are not available.
The standard height for the underside of picnic tables is 67cm.
The following furniture is permanently fixed: all of the chairs and all of the tables.
There is step-free level access around the area.
The surface in the picnic area is not smooth and even.
Where the flooring is not smooth or even, this is due to compacted earth and grass.