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Gibside - Second-hand Bookshop

near Rowlands Gill, Gateshead, Tyne and Wear, NE16 6BG

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Access Guide

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Summary

  • View information about opening hours.
  • The most accessible entrance has a slight ramp/slope and a manual door.
  • This entrance is on the left side of the shop.
  • There is step-free access once inside.
  • There is a member of staff available for help and assistance.
  • The following are also available: seating and on site-transport.
  • This site is part of the Sunflower Lanyard Scheme.
  • The nearest toilet with adaptations for disabled people is located on the right side of Market Place. View information about this toilet (new tab).

Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • Sensory packs can be borrowed which include: ear defenders and activity sheets.
  • You can borrow these from visitor reception. View more information about booking and collection of equipment.
  • You can borrow or hire the following mobility vehicles: trampers. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from visitor reception. View more information about booking and collection of equipment.
  • The chapel has a stair climber to overcome the steps to the entrance.

Route to (the Second-hand Bookshop)

  • Exit the visitor reception, turn left and follow the raised walkway to Market Place.
    There is a steep slope which bypasses the steps at the end of the raised walkway.
    The bookshop is at the rear of Market Place.
  • The route to the area is step-free via a steep ramp/slope.
  • Path surfaces along the route are tarmac, gravel and wood.
  • The majority of the paths are wide enough for wheelchair users.
  • There is an accessible shuttle which can take visitors to this area.

Entrance (Accessible)

  • The entrance surveyed is located on the left side of the building.
  • There is step-free access via ramp at the entrance.
  • The slight ramp is between 75cm and 150cm wide, with a handrail on the right going up.
  • There is a single manual door which opens towards you.
  • The width of the opening is 97cm.

Entrance (Stepped)

  • The entrance surveyed is located at the front of the building.
  • There is stepped access at the entrance.
  • There are 3 steps, which are unmarkedhandrails on both sides.
  • The handrails cover all steps.
  • Some of the steps are not at the recommended height (between 15cm - 18cm).
  • There are double manual doors (with one door locked) which open towards you.
  • The width of the opening is 70cm.

Shop

  • The majority of aisle widths are under 150cm.
  • Some flooring in the shop is smooth and even.
  • Where the flooring is not smooth or even, this is due to carpet.
  • There is step-free level access around the shop.
  • There is background noise here.
  • Lighting levels are moderate to good.
  • There is step-free level access to the counter.
  • The height of the counter is 94cm.
  • There is a low level counter at a suitable height for a wheelchair user.
  • The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
  • The counter does not have a hearing assistance system.
  • Services/facilities available in the shop include: a portable card machine for payment and a member of staff to provide assistance.