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Florence Court - Tea Room

Enniskillen, County Fermanagh, BT92 1DB

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Access Guide

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Summary

  • View information about opening hours.
  • The most accessible entrance has a slight ramp/slope and a door permanently held open.
  • This entrance is at the front of the building.
  • There are 2 floors once inside.
  • Other floors can be accessed via: stairs.
  • There is step-free access to the ground floor only once inside.
  • There is a member of staff available for help and assistance.
  • The following are also available: seating and on site-transport.
  • This site is not part of the Sunflower Lanyard Scheme.
  • Toilet and changing facilities available include: a toilet with some adaptations for disabled people, step free standard toilets and a parent and baby room.
  • The toilet with adaptations for disabled people surveyed can be found in the toilet block to the left of the tea room.
  • This toilet with adaptations for disabled people is approximately 3m from the toilet block entrance.
  • The standard toilet surveyed can be found in the toilet block to the left of the tea room.

Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: a manual wheelchair and cycles. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • Sensory packs can be borrowed which include: ear defenders, fidget toys and soft toy.
  • You can borrow these from the visitor centre. View more information about booking and collection of equipment.
  • There are charges to borrow the cycles.
  • You can borrow or hire the following mobility vehicles: a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • You can borrow these from the visitor centre. View more information about booking and collection of equipment.

Route to (the Tea Room)

  • Head to the left from the Blue Badge parking area into the courtyard.
    The entrance to the tea room is ahead on the left.
  • The route to the area is step-free level.
  • Path surfaces along the route are tarmac, cobbles and paving stones.
  • The majority of the paths are wide enough for wheelchair users.
  • There is a shuttle which can take visitors to this area, but wheelchair users will need to transfer into it.

Picnic Area

  • The following information describes the picnic area located in the courtyard outside the tea room.
  • There is step-free level access into the area.
  • There are tables.
  • All chairs have armrests on both sides.
  • Adapted picnic tables are not available.
  • The standard height for the underside of picnic tables is 73cm.
  • There is step-free level access around some of the area.
  • The surface in the picnic area is not smooth and even.
  • Where the flooring is not smooth or even, this is due to cobbles.

Entrance (Tea Room)

  • The entrance surveyed is located at the front of the building.
  • There is step-free access via slope at the entrance.
  • The slight slope is between 75cm and 150cm wide.
  • There is a single manual door which is permanently open.
  • The width of the opening is 95cm.
  • There is a second manual door which is permanently open.
  • The width of the opening is 87cm.

Eating and Drinking

  • This is a tea room which serves hot and cold snacks.
  • There is a counter where food and drink can be ordered.
  • Staff can provide assistance and offer service to tables.
  • Menu types include: handheld menus, written wall menus and counter menus.
  • Menus are easy to read (large clear font with contrasting colours).
  • The following are available here: drinking straws, takeaway cups, takeaway cutlery and a portable card machine for payment.
  • Lighting levels are moderate to good.
  • There is background noise here.
  • There is not a hearing assistance system.
  • There is a counter under 85cm high with a tray rail.
  • The counter is 83cm high.
  • There is step-free level access around the seating area.
  • There are tables and chairs without armrests available in the seating area.
  • The seating area does not have: a priority table and a mixture of chairs with and without armrests.
  • Tables are at a suitable height for a wheelchair user.
  • The surface height of the tables is 73cm.
  • All flooring in the area is smooth and even.

Stairs (to The Colonel's Room)

  • The floors which are accessible by stairs are G, 1.
  • There are more than 20 steps between floors.
  • The steps are clearly marked with handrails on both sides.
  • The highest step is 17cm high.
  • The stairs are open.
  • Lighting levels are moderate to good.
  • The Colonel's Room is where the mansion tour begins.

Entrance (Toilets from Tea Room)

  • The entrance surveyed is located at the left side of the tea room seating area.
  • There is step-free access via slope at the entrance.
  • The steep slope is between 75cm and 150cm wide.
  • There is a single manual door which opens towards you.
  • The width of the opening is 83cm.

Entrance (Toilet Block)

  • The entrance surveyed is located in the courtyard to the left of the tea room entrance.
  • There is step-free access via ramp at the entrance.
  • The slight ramp is between 75cm and 150cm wide, with no handrails.
  • There is a single manual door which is permanently open.
  • The width of the opening is 101cm.

Toilet with Adaptations (Toilet Block - Ambulant - Right Hand Transfer)

  • This toilet is located ahead and on the left from the toilet block entrance.
  • There is step-free level access into the toilet.
  • This toilet is approximately 3m from the toilet block entrance.
  • There is pictorial signage on or near the door.
  • The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
  • The width of the toilet door opening is 96cm.
  • The door has a locking handle.
  • The dimensions of the cubicle are 142cm x 218cm and it does not have a 150cm x 150cm turning space.
  • There is a lateral transfer space to the right of the seat but it is obstructed.
  • The lateral transfer space is 70cm from the side of the toilet pan to the wall.
  • There is a spatula flush on the transfer side.
  • The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
  • There is a dropdown rail on the transfer side.
  • The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
  • The following fixtures cannot be reached from the toilet seat: hand dryer.
  • The height of the toilet seat above floor level is 47cm.
  • The height of the toilet roll holder is 92cm.
  • The wash basin tap type is lever mixer.
  • The height of the wash basin is 71cm.
  • The height of the hand dryer is 74cm.
  • There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
  • There is a shelf located where it is not reachable for seated and standing users.
  • The shelf does not meet the criteria for Stoma Friendly Toilets. For the Stoma Friendly Toilets criteria click here and select the Stoma Friendly tab in the right hand pane.
  • The cubicle has: a full length mirror, a nappy/incontinence items bin and a sanitary bin.
  • The height of the coat hook is 117cm from the floor.
  • The following have a high colour contrast with their surroundings: all grab rails, the dropdown rail and the floor.
  • The following have a less clear colour contrast with their surroundings: the toilet seat and the internal door.
  • Lighting levels are moderate to good.

Standard Toilet (Toilet Block)

  • There is step-free level access into the toilet.
  • The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
  • The width of the door opening is 78cm.
  • Internally the door has a low colour contrast.
  • The male standard toilet was surveyed.
  • There is also a female toilet in the same location.
  • The width of the widest cubicle door opening is 65cm.
  • There is an ambulant cubicle available with a horizontal grab rail on the right.
  • The wash basin tap type is push.
  • Lighting levels are moderate to good.
  • There are hand dryers.

Parent and Baby Room / Baby Feeding Room

  • Access into the room is via a steep ramp/slope.
  • The ramp is between 75cm and 150cm wide, with no handrails.
  • The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
  • The width of the door opening is 93cm.
  • Internally the door has a high colour contrast.
  • The height of the baby change table is 93cm.
  • The wash basin tap type is lever.
  • There is no seating available in the room.
  • There is a toilet in the parent and baby room.
  • Waste bins include: a nappy bin and a sanitary bin.