Access Guide
Summary
- View information about opening hours.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: on site-transport, a large map in the car park and an information board in the car park.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: an accessible toilet for the use of everyone and step free standard toilets.
- The toilet with adaptations for disabled people surveyed can be found at the rear of the visitor centre.
- This toilet with adaptations for disabled people is approximately 10m from the entrance.
- The standard toilet surveyed can be found at the rear of the visitor centre.
Admissions
- At this location the following areas are free to access for National Trust members but payable for everyone else: all areas of the site.
- This site offers companion or carer discounts.
Public Transport
- There is not a bus stop within approximately 150m of the site.
- The nearest train station is Portadown.
- Portadown Station is approximately 62 miles away.
- For the latest travel options and information you can plan your travel using Translink (opens new tab).
Parking (Blue Badge)
- This site has a car park.
- The vehicle route from the main road to the car park includes: speed bumps.
- This is an open air car park with a tarmac surface.
- Parking is free for National Trust members, but charges apply for all other visitors.
- There are not clearly presented payment signs.
- Maps and information boards are not available.
- There are 2 Blue Badge parking bays.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 249cm x 520cm.
- There is a hatched zone on both sides but not to the rear.
- The hatched zone is under 120cm wide.
- There are not parent and child parking bays available.
- There is not a designated drop-off point.
Parking (Car Park 1)
- This site has a car park.
- The vehicle route from the main road to the car park includes: speed bumps.
- This is an open air car park with a tarmac and gravel surface.
- Parking is free for National Trust members, but charges apply for all other visitors.
- There are clearly presented payment signs.
- Maps and information boards are available.
- There are 5 Blue Badge parking bays.
- Obstacles from the car park include: slopes/ramps, a lack of pedestrian walkways to cross the car park and bollards with high colour contrast but no visual identification band.
- There are not parent and child parking bays available.
- There is not a designated drop-off point.
Parking (Car Park 2)
- This site has a car park.
- The vehicle route from the main road to the car park includes: speed bumps.
- This is an open air car park with a tarmac and gravel surface.
- Parking is free for National Trust members, but charges apply for all other visitors.
- There are not clearly presented payment signs.
- Maps and information boards are not available.
- There are no Blue Badge parking bays available.
- Obstacles from the car park include: loose chippings, slopes/ramps and a lack of pedestrian walkways to cross the car park.
- There are not parent and child parking bays available.
- There is not a designated drop-off point.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: a manual wheelchair and cycles. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- Sensory packs can be borrowed which include: ear defenders, fidget toys and soft toy.
- You can borrow these from the visitor centre. View more information about booking and collection of equipment.
- There are charges to borrow the cycles.
- You can borrow or hire the following mobility vehicles: a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the visitor centre. View more information about booking and collection of equipment.
Visitor Centre
- There is step-free level access into the area.
- The door is push pad activated, opens outwards and has a low colour contrast with the surrounding walls.
- The width of the door opening is 166cm.
- Internally the door has a low colour contrast.
- There is step-free level access around the visitor centre.
- The majority of aisle widths are over 150cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the visitor centre.
- Some of the flooring is smooth and even.
- Where the flooring is not smooth or even, this is due to carpet.
- There is step-free level access to the counter.
- The height of the counter is 110cm.
- There is a low level section at a suitable height for a wheelchair user.
- The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There are coffee tables, tables, bench seats and stools available in the visitor centre.
- The following furniture is permanently fixed: some of the tables.
- Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
- There is background noise here which varies, depending on the time of day.
- Lighting levels are moderate to good.
Toilet with Adaptations (Visitor Centre - Accessible - Right Hand Transfer)
- This toilet is located ahead from the entrance, through the open door to the rear section, on the left.
- There is step-free level access into the toilet.
- This toilet is approximately 10m from the entrance.
- There is pictorial signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 86cm.
- The door has a locking handle.
- The dimensions of the cubicle are 162cm x 240cm and it has a turning space of at least 150cm x 150cm.
- There is a lateral transfer space to the right of the seat but it is obstructed.
- The lateral transfer space is 76cm from the side of the toilet pan to the wall.
- There is a spatula flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
- The following fixtures cannot be reached from the toilet seat: hand dryer.
- The height of the toilet seat above floor level is 47cm.
- The height of the toilet roll holder is 86cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 71cm.
- The height of the hand dryer is 102cm.
- The height of the baby change is 92cm.
- There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a waste bin without lid and a nappy/incontinence items bin.
- The cubicle does not have a full length mirror and coat hooks.
- The following have a high colour contrast with their surroundings: the dropdown rail, the internal door, some grab rails, the toilet seat and the floor.
- The following have a less clear colour contrast with their surroundings: some grab rails.
- Lighting levels are moderate to good.
Standard Toilet (Visitor Centre)
- There is step-free level access into the toilet.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 76cm.
- Internally the door has a high colour contrast.
- The male standard toilet was surveyed.
- There is also a female toilet in the same location.
- The width of the widest cubicle door opening is 70cm.
- There is an ambulant cubicle available with horizontal grab rails on both sides and a vertical grab rail on the left.
- The wash basin tap type is sensor.
- Lighting levels are moderate to good.
- There are hand dryers.