Access Guide

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Summary

View information about opening hours.
The most accessible entrance has steps, a very steep ramp/slope (which bypasses any steps) and a manual door.
This entrance is at the front of the mansion.
There are 3 floors once inside.
Other floors can be accessed via: stairs.
There is step-free access to the ground floor only once inside.
There is a member of staff available for help and assistance.
Staff/volunteers can describe the layout and access around the site.
The following are also available: seating and on site-transport.
This site is not part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is located in the courtyard, to the left of the tea room entrance. View information about this toilet (new tab).
Additional toilet facilities with adaptations for disabled people are located to the rear left of the visitor centre. View information about this toilet (new tab).
There is a separate exit.
The exit has steps and a manual door.
The entrance can be used to exit by visitors with limited mobility.

You can borrow or hire the following equipment: a manual wheelchair and cycles. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
Sensory packs can be borrowed which include: ear defenders, fidget toys and soft toy.
You can borrow these from the visitor centre. View more information about booking and collection of equipment.
There are charges to borrow the cycles.
You can borrow or hire the following mobility vehicles: a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the visitor centre. View more information about booking and collection of equipment.

Head to the right from the Blue Badge parking area, then turn right.
Follow the path down hill, then turn to the right onto the path leading to the mansion.
The route to the area is step-free via a steep ramp/slope.
Path surfaces along the route are tarmac and gravel.
The majority of the paths are wide enough for wheelchair users.
There is a shuttle which can take visitors to this area, but wheelchair users will need to transfer into it.

The tour is guided.
The tour takes approximately 50 minutes.
There is stepped access along the tour route.
The majority of walkway widths are between 120cm and 180cm.
The tour can be adapted to avoid inaccessible areas.
There is no (or very little) background noise along the tour route.
The tour does not have a hearing assistance system.
There are chairs without armrests at regular intervals along the tour.
The following furniture is permanently fixed: some of the chairs and all of the tables.
Some flooring along the tour route is smooth and even.
Where the flooring is not smooth or even, this is due to carpet and uneven paving/tiles.
Some of the flooring includes large repeating patterns in bold colours, which may look like steps or holes to some people.
Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
Lighting levels are moderate to good throughout the tour route.
Tours usually start in the Colonel's Room, which is reached via stairs in the tea room.
To avoid the stairs, visitors can start the tour at the front entrance to the mansion.

The exit is located at the rear of the basement level, opening onto the courtyard.
There is not step-free access at the exit.
There is a single manual door which opens towards you.
The width of the opening is 100cm.
There are 4 steps beyond the exit, which are unmarked, with no handrails.