Access Guide

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Summary

View information about opening hours.
The most accessible entrance has step-free level access and a manual door.
This entrance is the main entrance at the front of the building.
There is step-free access once inside.
There is a member of staff available for help and assistance.
The following are also available: a clearly signed hearing assistance system.
At the time of our visit the hearing assistance system was working.
This site is not part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is next to the Blue Badge parking bays. View information about this toilet (new tab).
There is a separate exit.
The exit has step-free level access and a door permanently held open.

You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the Visitor Reeption. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the Visitor Reeption. View more information about booking and collection of equipment.

From the Blue Badge parking, continue down the slight slope and the shop is in front of you.
The route to the area is step-free via a slight ramp/slope.
Path surfaces along the route are gravel.
The majority of the paths are wide enough for wheelchair users.
There is no accessible shuttle to this area.

There is step-free level access into the shop.
The door is manual, opens inwards and has a low colour contrast with the surrounding walls.
The width of the door opening is 88cm.
Internally the door has a low colour contrast.
The majority of aisle widths are under 150cm.
All flooring in the shop is smooth and even.
There is step-free level access around the shop.
There is no (or very little) background noise here.
Lighting levels are moderate to good.
There is step-free level access to the counter.
The height of the counter is 74cm.
There is a low level counter at a suitable height for a wheelchair user.
The counter has a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
Services/facilities available in the shop include: a member of staff to provide assistance.
The exit door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
The width of the exit door opening is 89cm.