Access Guide

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Summary

View information about opening hours.
The most accessible entrance has step-free level access and doors permanently held open.
There is step-free access once inside.
There is a member of staff available for help and assistance.
The following are also available: seating and a clearly signed hearing assistance system.
At the time of our visit the hearing assistance system was working.
This site is not part of the Sunflower Lanyard Scheme.
The nearest toilet with adaptations for disabled people is next to the Blue Badge parking bays. View information about this toilet (new tab).
There is a separate exit.
The exit has step-free level access and an automatic door.

You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the Visitor Reeption. View more information about booking and collection of equipment.
You can borrow or hire the following mobility vehicles: a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
You can borrow these from the Visitor Reeption. View more information about booking and collection of equipment.

From the Blue Badge parking, continue down the slight slope and the tea room is behind the shop.
The route to the area is step-free via a slight ramp/slope.
Path surfaces along the route are gravel.
The majority of the paths are wide enough for wheelchair users.
There is no accessible shuttle to this area.

This is a café which serves hot and cold meals and snacks.
There is a counter where food and drink can be ordered.
Staff can provide assistance and offer service to tables.
Menu types include: written wall menus and digital wall menus.
Menus are not easy to read (unclear font with poorly contrasting colours).
The following are available here: drinking straws, takeaway cups, two handled cups, easy grip cutlery, a portable card machine for payment, large-handled mugs and large-handled cutlery.
Lighting levels are moderate to good.
There is no (or very little) background noise here.
There is a clearly signed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
There is a counter over 85cm high without a tray rail.
The counter is 94cm high.
There is not a section of the counter at a suitable height for a wheelchair user.
There is step-free level access around the seating area.
There are tables and chairs without armrests available in the seating area.
The seating area does not have: a priority table and a mixture of chairs with and without armrests.
Tables are at a suitable height for a wheelchair user.
The surface height of the tables is 75cm.

The following information describes the picnic area located at the rear of the café.
There is step-free level access into the area.
There are picnic tables.
No chairs have armrests on both sides.
Adapted picnic tables are available.
The distance between the floor and the underside of the lowest picnic table is 72cm.
The following furniture is permanently fixed: all of the chairs.
There is step-free level access around the area.
The surface in the picnic area is not smooth and even.
Where the flooring is not smooth or even, this is due to grass.