Access Guide
Summary
- View information about opening hours.
- Amenities in this area include: a reception.
- There is a member of staff available for help and assistance.
- Staff/volunteers can describe the layout and access around the site.
- The following are also available: seating, a clearly signed hearing assistance system, a large map in the car park and an information board in the car park.
- At the time of our visit the hearing assistance system was working.
- This site is not part of the Sunflower Lanyard Scheme.
- Toilet and changing facilities available include: a Changing Places facility, an accessible toilet for the use of everyone, standard toilets and a parent and baby room.
- There is a Changing Place which can be found next to the Blue Badge parking.
- The toilet with adaptations for disabled people surveyed can be found next to the Blue Badge parking.
- This toilet with adaptations for disabled people is approximately 2m from the Blue Badge parking.
- The standard toilet surveyed can be found next to the Blue Badge parking.
Admissions
- At this location the following are free to access for all visitors: All trails and exhibitions.
- At this location the following areas are free to access for National Trust members but payable for everyone else: Parking.
- This site does not offer companion or carer discounts.
Public Transport
- There is not a bus stop within approximately 150m of the site.
- The nearest train station is Manningtree.
- Manningtree Station is 3.5 miles from Flatford.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Parking
- This site has a car park.
- This is an open air car park with a tarmac surface.
- Parking is free for National Trust members, but charges apply for all other visitors.
- There are clearly presented payment signs.
- Maps and information boards are available.
- There are 6 Blue Badge parking bays.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 233cm x 445cm.
- There is a hatched zone on both sides but not to the rear.
- The nearest Blue Badge bay is 50m from the the visitor reception entrance.
- There are not parent and child parking bays available.
- The coach parking bay is at the top of the car park and 50m level walk from the Welcome Hut and 100m from Bridge Cottage.
Equipment and Resources to Borrow
- You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the Visitor Reeption. View more information about booking and collection of equipment.
- You can borrow or hire the following mobility vehicles: a mobility scooter. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
- You can borrow these from the Visitor Reeption. View more information about booking and collection of equipment.
Visitor Reception
- Access into the area is via a step.
- There is 1 step, which is unmarked, with no handrails.
- The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
- The width of the door opening is 114cm.
- Internally the door has a low colour contrast.
- There is a small lip on the threshold of the doorway with a height of less than 1.5cm.
- There is step-free level access around the area.
- The majority of aisle widths are over 150cm.
- There is room for wheelchair users to manoeuvre (150cm x 150cm) throughout the area.
- All flooring is smooth and even.
- There is step-free level access to the counter.
- The height of the counter is 75cm.
- The counter has a clearly signed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There are tables and chairs with armrests available in the visitor reception.
- Services/facilities available include: a portable card machine for payment and a member of staff to provide assistance.
- There is no (or very little) background noise here.
- Lighting levels are moderate to good.
Changing Places
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Location and Access
View
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- A RADAR key is required for access to this facility.
- The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
- The width of the door opening is 90cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- The door has a horizontal grab rail.
- The dimensions of the facility are 258cm x 595cm.
- The ceiling height is at a minimum height of 2.4m and there is a clear 200cm x 180cm manoeuvring space in the facility.
- The facility has a non-slip floor.
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Toilet Details
View
- There are lateral transfer spaces on both sides of the seat.
- The transfer space on the right as you face the toilet is 115cm.
- The transfer space on the left as you face the toilet is 104cm.
- The following grab rails are available: a horizontal grab rail on the door, vertical grab rails on both sides of the toilet and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on both sides of the seat.
- The following have a high colour contrast with their surroundings: the toilet seat, the dropdown rail, the internal door, the floor and all grab rails.
- The toilet seat is 50cm above the floor.
- There is a spatula flush on the transfer side.
- There is pull cord emergency alarm at a recommended height (within 10cm from floor).
- The height of the toilet roll holder is 45cm.
- The toilet has a cistern.
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Changing Bench and Hoist Details
View
- The facility changing bench is wall mounted and height-adjustable.
- The length of the facility changing bench is 185cm.
- The changing places hoist is powered overhead and covers all areas in the cubicle.
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Other Facilities
View
- There is a height adjustable wash basin.
- The wash basin tap type is lever mixer.
- The soap dispenser is 105cm from the floor.
- The towel dispenser is 93cm from the floor.
- The hand dryer is 95cm from the floor.
- The facility has: a full length mirror, a waste bin with lid and a privacy screen.
- There is not a shelf.
- The coat hooks are 103cm and 149cm from the floor.
- Wide tear off paper roll is available.
- The height of the wide paper roll dispenser is 92cm.
- There is not a visual fire alarm beacon within the toilet.
- Lighting levels are moderate to good.
Toilet with Adaptations (Right Hand Transfer)
- This toilet is located next to the Blue Badge parking.
- There is step-free level access into the toilet.
- This toilet is approximately 3m from the Blue Badge parking.
- There is pictorial signage on or near the door.
- The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 80cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high colour contrast.
- The dimensions of the cubicle are 195cm x 145cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the right of the seat.
- The lateral transfer space is 69cm from the side of the toilet pan to the wall.
- There is a push button flush on top of the cistern.
- The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
- There is a dropdown rail on the transfer side.
- The following fixtures can be reached from the toilet seat: toilet roll holder.
- The following fixtures cannot be reached from the toilet seat: wash basin, soap dispenser and towel dispenser.
- The height of the toilet seat above floor level is 48cm.
- The height of the toilet roll holder is 97cm.
- The wash basin tap type is lever mixer.
- The height of the wash basin is 73cm.
- The height of the soap dispenser is 89cm.
- The height of the hand dryer is 96cm.
- There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
- There is not a shelf.
- The cubicle has: a full length mirror, a waste bin with lid and a sanitary bin.
- The height of the coat hook is 144cm from the floor.
- The following have a high colour contrast with their surroundings: the internal door, some grab rails, the dropdown rail, the floor and the toilet seat.
- The following have a less clear colour contrast with their surroundings: some grab rails.
- Lighting levels are moderate to good.
Parent and Baby Room / Baby Feeding Room
- There is step-free level access into the room.
- The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
- The width of the door opening is 77cm.
- Internally the door has a high colour contrast.
- The height of the baby change table is 103cm.
- The wash basin tap type is lever mixer.
- There is no seating available in the room.
- There is a toilet in the parent and baby room.
- Waste bins include: a general waste bin with lid.
Standard Toilet
- Access into the toilet is via steps.
- There are 5 steps, which are unmarked, with a handrail on the left going up.
- The door is manual, permanently held open and has a low colour contrast with the surrounding walls.
- The width of the door opening is 76cm.
- Internally the door has a high colour contrast.
- The female toilet was surveyed.
- There is also a male toilet in the same location.
- The width of the widest cubicle door opening is 55cm.
- The wash basin tap type is lever mixer.
- Lighting levels are moderate to good.
- There are hand dryers.