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East Riddlesden Hall - Shop

Bradford Road, Riddlesden, Keighley, West Yorkshire, BD20 5EL

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Access Guide

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Summary

  • View information about opening hours.
  • Amenities in this building include: a shop.
  • The most accessible entrance has step-free level access and manual doors.
  • This entrance is at the front of the shop.
  • There are 2 floors once inside.
  • Other floors can be accessed via: stairs.
  • There is stepped access once inside.
  • The rear of the shop is accessed by 2 steps.
  • There is a member of staff available for help and assistance.
  • The sensory pack includes: ear defenders, fidget toys and soft toy. For more information about reserving a pack, and any charges, please contact the venue before your visit.
  • At the time of our visit the hearing assistance system was working.
  • This site is not part of the Sunflower Lanyard Scheme.
  • Toilet and changing facilities available include: a toilet with some adaptations and standard toilets.
  • The toilet with adaptations for disabled people surveyed can be found on the left in front of the shop.
  • There is a separate exit.
  • The exit has a step and a manual door.
  • The entrance can be used to exit by visitors with limited mobility.

Equipment and Resources to Borrow

  • You can borrow or hire the following equipment: a manual wheelchair. It is highly recommended that these are booked in advance, where this is possible. Please check the National Trust website for details.
  • Sensory packs can be borrowed which include: ear defenders, fidget toys, sunglasses, activity sheets, soft toy and communication cards.
  • Powered mobility vehicles cannot be borrowed or hired.
  • Adult and child sensory packs are available.

Route to (Shop)

  • Exit the car park at the front and follow the path down and to the left.
    The entrance to the shop is ahead.
  • The route to the area is step-free via a slight ramp/slope.
  • Path surfaces along the route are tarmac and gravel.
  • The majority of the paths are wide enough for wheelchair users.
  • There is no accessible shuttle to this area.

Entrance

  • The entrance surveyed is located at the front of the building.
  • There is step-free level access at the entrance.
  • There is a single manual door which are permanently open.
  • The width of the opening is 85cm.
  • The entrance opening has a minimum height of 200cm.
  • There is a second manual door which opens away from you.
  • The width of the opening is 88cm.
  • The second opening does not have a minimum height of 200cm.
  • The second opening height is 194cm.

Shop

  • There is step-free level access into the shop.
  • The majority of aisle widths are under 150cm.
  • All flooring in the shop is smooth and even.
  • There is step-free level access around some of the shop.
  • Access around the shop is via steps.
  • There is no (or very little) background noise here.
  • Lighting levels are moderate to good.
  • There is step-free level access to the counter.
  • The height of the counter is 92cm.
  • There is a low level counter at a suitable height for a wheelchair user.
  • The counter has a clearly signed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • Services/facilities available in the shop include: a portable card machine for payment, a member of staff to provide assistance and a standard wheelchair to borrow.
  • The exit door is manual, opens inwards and has a high colour contrast with the surrounding walls.
  • The width of the exit door opening is 88cm.
  • There are 2 steps, 14cm and 10cm high to access the rear of the shop.
    There is a 16cm high step at the rear of the shop to exit.
    There is a portable ramp to overcome the steps.

Entrance (Toilet Area - Female)

  • The entrance surveyed is located at the front of the toilets, in front of the shop.
  • There is step-free access via slope at the entrance.
  • The steep slope is between 75cm and 150cm wide, with a handrail on the right going down.
  • There is a single manual door which are permanently open.
  • The width of the opening is 93cm.
  • The entrance opening does not have a minimum height of 200cm.
  • The entrance opening height is 186cm.

Entrance (Toilet Area - Male and Accessible)

  • The entrance surveyed is located at the front of the toilets, in front of the shop.
  • There is step-free access via slope at the entrance.
  • The steep slope is between 75cm and 150cm wide, with a handrail on the left going down.
  • There is a single manual door which are permanently open.
  • The width of the opening is 104cm.
  • The entrance opening does not have a minimum height of 200cm.
  • The entrance opening height is 187cm.

Toilet with Adaptations (Right Hand Transfer)

  • This toilet is located in the male toilet area in front of the shop.
  • There is step-free level access into the toilet.
  • This toilet is approximately 2m from the entrance to the male and accessible toilet area.
  • There is pictorial signage on or near the door.
  • The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
  • The width of the toilet door opening is 86cm.
  • The door has a locking handle.
  • Internally the door has a low colour contrast.
  • The dimensions of the cubicle are 140cm x 195cm and it does not have a 150cm x 150cm turning space.
  • There is a lateral transfer space to the right of the seat.
  • The lateral transfer space is 90cm from the side of the toilet pan to the wall.
  • There is a lever flush on the transfer side.
  • The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side and vertical grab rails on both sides of the wash basin.
  • There is a dropdown rail on the transfer side.
  • The following fixtures can be reached from the toilet seat: toilet roll holder and wash basin.
  • The following fixtures cannot be reached from the toilet seat: soap dispenser and hand dryer.
  • The height of the toilet seat above floor level is 49cm.
  • The height of the toilet roll holder is 100cm.
  • The wash basin tap type is lever mixer.
  • The height of the wash basin is 71cm.
  • The height of the soap dispenser is 94cm.
  • The height of the towel dispenser is 120cm.
  • There is a pull cord emergency alarm but it is not at a recommended height (within 10cm from the floor).
  • There is not a shelf.
  • The cubicle has: a waste bin without lid, a nappy/incontinence items bin and a sanitary bin.
  • The cubicle does not have a full length mirror.
  • The height of the coat hook is 119cm from the floor.
  • The following have a less clear colour contrast with their surroundings: all grab rails, the internal door, the floor, the toilet seat and the dropdown rail.
  • Lighting levels are low.

Standard Toilet

  • There is step-free level access into the toilet.
  • The door is manual, opens inwards and has a medium colour contrast with the surrounding walls.
  • The width of the door opening is 78cm.
  • Internally the door has a low colour contrast.
  • The door does not have a minimum height of 200cm.
  • The height of the door is 197cm.
  • The male and female standard toilets were surveyed.
  • The width of the widest cubicle door opening is 59cm.
  • The wash basin tap type is push.
  • Lighting levels are moderate to good.
  • There are hand dryers.

Parent and Baby Room / Baby Feeding Room

  • There is step-free level access into the room.
  • The door is manual, opens outwards and has a low colour contrast with the surrounding walls.
  • The width of the door opening is 79cm.
  • Internally the door has a low colour contrast.
  • The height of the baby change table is 95cm.
  • The wash basin tap type is push.
  • There is a chair without armrests available in the room.
  • Waste bins include: a nappy bin.
  • The parent/baby room is in the female toilet area.